Online Class: Assertiveness Training

no certificate
with CEU Certificate*
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13Lessons
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18Exams &
Assignments -
8,890Students
have taken this course -
8Hours
average time -
0.8CEUs
Course Description
Imagine a world where your voice is heard, where your opinions carry weight, and where your desires are acknowledged and respected. Picture yourself walking into a room with an air of confidence so palpable that others are drawn to your presence. This is not just a dream or a distant fantasy; it is a reality that awaits you with our transformative Assertiveness Training course.
In today's fast-paced world, many grapple with the unspoken challenge of finding their footing in personal and professional interactions. Too often, individuals succumb to the pressures of others, whether out of fear of conflict or simply because they lack the skills to express their needs clearly and confidently. If any part of you resonates with these struggles, then stop right here--this course is specifically designed for you, and it holds the key to opening doors you haven't even dared to knock on yet.
Welcome to a journey of self-discovery and empowerment, where you'll find the right balance between passivity and aggression. Each module weaves an intricate tapestry of insights and techniques that guide you toward mastering the fine art of assertiveness. This is not a mere set of lessons; it is an immersive experience that reshapes how you perceive yourself and others. You will evolve, not just in knowledge, but in a deeply personal and profound way, fundamentally changing how you navigate life's myriad interactions.
We begin this journey by uncovering the essence of assertiveness, debunking myths that have held you back, and setting the stage for your transformation. Assertiveness is not just about demanding what you want--it is about expressing your needs with authenticity and respect. This foundational understanding acts as the cornerstone of your entire learning experience.
But it doesn't stop there. As you delve deeper, you'll encounter the crucial interplay between self-esteem and assertiveness. You'll learn how to nurture self-respect through tangible actions in your daily life, laying a robust groundwork upon which your assertive personality can flourish. With every practice, every exercise, you are sculpting a version of yourself that stands tall amidst any challenge.
Moreover, this course takes a unique approach to understanding your individual tendencies. Through a journey into your personality traits, you will identify your natural strengths and leverage them to build confidence in your assertive capabilities. Along the way, engaging communication techniques are demystified, enabling you to express your ideas with clarity and purpose. The skills acquired here are not just theoretical--they are actionable, empowering you to navigate both tongue-in-cheek office dynamics and delicate personal relationships.
A pivotal part of your training involves embracing and skillfully handling conflict. We equip you with the art of turning disagreements into collaborative conversations. No longer will you shy away from confrontations or let fear hamper your interactions. Instead, you will masterfully steer through conflicts with grace and authority, emerging stronger and more resilient.
The ripple effects of assertiveness extend well beyond interpersonal communications. By setting clear goals and learning how to pursue them assertively, yet adaptively, this course ensures that your aspirations are not a mere afterthought. They become a driving force in your life, propelling you toward success and satisfaction.
Finally, we emphasize that assertiveness is a lifelong endeavor--a journey, not a destination. You'll learn how to graciously handle mistakes and continue growing, embracing new experiences and nurturing relationships along the way.
The Assertiveness Training course isn't just about improving one aspect of your life; it paves the way for a comprehensive overhaul that touches every interaction and every decision you face. It's about laying claim to the life you deserve, one where your presence is felt, your opinions valued, and your goals achieved. Join us, and take the first step toward a more assertive, fulfilling life--because your potential deserves nothing less. Enroll today, and redefine who you are capable of becoming.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1. The Essence of Assertiveness
Lesson 1 Video
Review Practice Worksheet: Lesson-1-WorkSheet-13608.pdf
Lesson discussions: Reasons for Taking this Course
Complete Assignment: An Introduction
Assessment: Lesson 1 Exam
Lesson 2. The Balancing Act: Mastering Self-Esteem and Assertiveness
Lesson 2 Video
Review Practice Worksheet: Lesson-2-WorkSheet-13609.pdf
Complete: Lesson 2 Assignment
Assessment: Lesson 2 Exam
Lesson 2. The Balancing Act: Mastering Self-Esteem and Assertiveness
Review Practice Worksheet: Lesson-2-WordSearch-13610.pdf
Complete: Lesson 2 Activity
Lesson 3. Discover Your Assertiveness Level: A Journey into Personality Types
Lesson 4 Video
Review Practice Worksheet: Lesson-3-Downloadable-13611.pdf
Complete: Lesson 3 Assignment
Assessment: Lesson 3 Exam
Lesson 4. Assertive Communication: Techniques and Tips
Lesson 5 Video
Review Practice Worksheet: Lesson-4-Downloadable-13612.pdf
Assessment: Lesson 4 Exam
Lesson 5. Navigating the Waves of Conflict
Lesson 6 Video
Review Practice Worksheet: Lesson-5-HomeWork-13613.pdf
Complete: Lesson 5 Assignment
Assessment: Lesson 5 Exam
Lesson 6. Assertiveness in the Office
Lesson 7 Video
Review Practice Worksheet: Lesson-6-HomeWork-13614.pdf
Assessment: Lesson 6 Exam
Lesson 7. Navigating Personal Assertiveness: Balancing Emotion and Communication
Lesson 8 Video
Review Practice Worksheet: Lesson-7-Activity-13615.pdf
Complete: Lesson 7 Assignment
Assessment: Lesson 7 Exam
Lesson 8. Overcoming the Fear of Assertiveness: A Journey to Self-Expression
Lesson 9 Video
Review Practice Worksheet: Lesson-8-Downloadable-13616.pdf
Assessment: Lesson 8 Exam
Lesson 9. Mapping Your Desires: A Step-by-Step Guide to Understanding Your Goals
Lesson 10 Video
Review Practice Worksheet: Lesson-9-WordSearch-13617.pdf
Complete: Lesson 9 Assignment
Assessment: Lesson 9 Exam
Lesson 10. Steps to a Balanced Assertiveness
Lesson 11 Video
Review Practice Worksheet: Lesson-10-WorkSheet-13618.pdf
Assessment: Lesson 10 Exam
Lesson 11. Assertiveness: Your Key to a Fulfilling Life
Lesson 12 Video
Review Practice Worksheet: Lesson-11-HomeWork-13619.pdf
Assessment: Final Exam
Lesson 11. Assertiveness: Your Key to a Fulfilling Life
Review Practice Worksheet: Lesson-11-Activity-13620.pdf
Lesson discussions: End of Course Poll; Course Comments
Learning Outcomes
- Demonstrate understanding of assertiveness through analyzing hypothetical scenarios to determine appropriate assertive responses compared to passive or aggressive actions.
- Define assertiveness by distinguishing it from aggression and passiveness, identifying key characteristics and behaviors associated with each.
- Define and assess your current level of self-esteem using a self-esteem test and feedback from trusted sources.
- Evaluate and categorize personal self-esteem levels using provided self-tests to identify areas needing improvement.
- Identify and implement daily practices that enhance self-respect and healthy self-worth, such as giving and receiving compliments and setting personal boundaries.
- Implement daily practices such as exercise and learning new skills to enhance self-respect and self-worth.
- Define and describe your dominant personality trait and explain how it affects your level of assertiveness in various situations.
- Identify and list ten personal strengths and explain how you can leverage them to improve self-esteem and assertiveness.
- Compose clear and concise written communication by applying strategies for accuracy, clarity, and positive language.
- Demonstrate effective communication skills by identifying and utilizing appropriate assertive techniques in verbal interactions.
- Demonstrate the ability to apply at least two alternative dispute resolution methods, such as negotiation or mediation, to effectively resolve personal or professional conflicts.
- Recognize and differentiate between various types of conflicts, including relationship, data, interest, structural, and value conflicts.
- Demonstrate clear and direct communication in workplace scenarios to express needs and boundaries effectively without displaying negative emotions.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Choose Your Subscription Plan
No Certificate / No CEUs
This course only
Includes certificate | X |
Includes CEUs | X |
Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "I learned a lot in this course and was able to identify where my communication skills causes conflict. I am looking forward to practice and improve the way I approach and handle issues in the future." -- Jennifer J.
- "As someone who just recently got out of a relationship and has started a brand new position at work and has had trouble asserting myself in both areas, I found this course to be a really helpful tool in moving forward and conquering both aspects of life." -- Mackenzie T.
- "It was extremely helpful to me. I learned that being assertive doesn't mean being aggressive. Also, not to be intimidated by another's aggressiveness, believing that I did something wrong and deserve the disrespectful treatment. Also, not to be dismayed when another's personal attacks try to shift the responsibility for their unreasonable behavior off them and to me (or to let them). I have learned that in asserting myself dealing in business matters a 'short and sweet' interaction, explaining problem and desired solution is all that is required, not lengthy complaints and arguments. I am glad I signed-up for this class, and it has made clear that I am not responsible for another's problems or decisions. I've also seen that one or two attempts at asserting myself in certain situations will not succeed at once. But I always have options to remove myself from certain toxic personalities. Patience is needed to discover that option." -- Jane F.
- "I looked forward to each lesson of this Assertiveness training course and was pleasantly surprised that each lesson was so relevant to everyday living, interacting with people. This morning, when I logged into my final lesson, I was sincerely inspired by the words of encouragement that you offered. This doesn't happen often in life anymore and I was so grateful for your kind and supportive words of wisdom. Thank you for offering this course and for the instructor's kindness and clear communications. I am grateful for the opportunity to have taken this and am confident it will provide positive growth and support for me as I move forward into retirement and a new chapter in my life." -- Diane S.
- "I entered this course in the recovery stage of a failed long term relationship. It helped me tremendously as I began to rebuild a stable and successful new life. It took me almost six months to complete the course, because the topics were hitting home in a deeply personal way. I needed the information and tools to help me make the transition to health and to understand how to assert myself appropriately. Thanks again to the instructor and for a well laid out course of study. Bravo!" -- Arlene A.
- "Thank you for all your help with me being able to be more assertive in my life by these teaching tools." -- Sandra W.
- "Excellent course. The assertiveness courses I've taken focused on self-esteem and behavior. I was surprised that knowing what you want/goal making is important to assertiveness. This has helped me tremendously! Excellent course and thanks soo much." -- Marvett B.
- "I recommend this course to anyone, but do your own additional research and try and do your best in the assignments. For me, this is the key area where I did most of my learning." -- John B.
- "This course has helped me understand what assertiveness was and it will help me in the future in my personal life and my work life." -- Kristen A.
- "I appreciate all of the feedback from the instructor. Even when I had 5 out of 5, he gave me further instruction." -- Lori G.
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