Online Class: Generational Diversity in the Workplace

Name: Generational Diversity in the Workplace
Price: 95.00 USD

This course will look at generational diversity in the workplace and how you can use it to its fullest potential.

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$120.00 (with CEU Certificate)

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15

Lessons
17

Exams &
Assignments
912

Students
have taken this course
6

Hours
average time
0.6

CEUs

Course Description

Bridging the Generational Gap: Unlocking the Potential of a Multigenerational Workforce

In today's rapidly evolving world, the spotlight often shines on the distinctiveness of generations. From the roaring spirit of the Silent Generation to the technological prowess of Gen Z and the anticipated contributions of Gen Alpha, understanding each generation's unique footprint is not just a societal fascination but a crucial component of modern business dynamics.

While the narrative around generational distinctions often revolves around their individual quirks and cultural markers, the true power lies in harnessing the collective potential of these diverse age groups. When appropriately channeled, the synergy of multiple generations can be a game-changer, blending the wisdom of experience with the innovation of youth.

This course seeks to unravel the multilayered tapestry of generational identities. Here's what awaits you:

A Deep Dive into Generations: Beyond the often-discussed Millennials and Baby Boomers, gain insights into the lesser-known characteristics and contributions of the Silent Generation, Gen X, and the budding Gen Alpha.
Synergy in Differences: Understand the rich mosaic of strengths, values, and perspectives each generation brings to the table. Learn to bridge potential divides, fostering collaboration and mutual respect.
Peering into the Future: Equip yourself with the knowledge of what's next. As the emerging generations prepare to step into the workforce, anticipate the trends and paradigms they might introduce, allowing businesses to stay ahead of the curve.

Embracing generational diversity is not just a trend; it's an imperative for businesses aiming for longevity and relevance in a changing world. This course isn't just about recognizing generational attributes; it's about leveraging them for organizational success.

Are you poised to tap into the dynamism of a multigenerational workforce? Ready to craft a workplace culture that resonates across the ages? Dive in, and let's embark on this enlightening journey together!

Courses Frequently Bought Together:

Diversity and Inclusion Training

Sensitivity Training for the Workplace

Lawful Employee Termination

Completely Online
Self-Paced
Printable Lessons
Full HD Video
6 Months to Complete
24/7 Availability
Start Anytime
PC & Mac Compatible
Android & iOS Friendly
Accredited CEUs

Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:

"Extraordinarily Helpful"

(727 votes)

Lesson 1: The Widening Generation Gap In The Workplace

12 Points

Within society, the focus on the varying generations and their differences has been the primary focus. These differences have, unfortunately, produced a bit of a gap between the generations in the areas of society where it's necessary for them to interact.

Lesson 1 Video
Lesson discussions: Reasons for Taking this Course
Complete Assignment: Motives for Taking this Course
Assessment: Lesson 1 Exam

Lesson 2: Myths and Misconceptions of Generational Diversity in the Workplace

10 Points

The workplace itself is full of myths and misconceptions that both employers and employees often believe as fact. Part of this comes from assumptions based on your own experiences.

Lesson 2 Video
Assessment: Lesson 2 Exam

Lesson 3: The Silent Generation

10 Points

This lesson will take a closer look at the oldest of the generations currently in the workplace, the Silent Generation. This will encompass individuals born between the date range of 1925 and 1945.

Lesson 3 Video
Assessment: Lesson 3 Exam

Lesson 4: The Baby Boomer Generation

10 Points

This lesson will take a closer look at the Baby Boomer generation, by far, one of the most well-known and frequently studied generations of the last century. This will include defining who the Baby Boomers are, what has influenced them over their lifetime, and the different events that have shaped them into what they are today.

Lesson 4 Video
Assessment: Lesson 4 Exam

Lesson 5: The Generation Xers

9 Points

This lesson will look at a little lesser-known generation, Generation X, and the attributes of the individuals who are a part of it.

Lesson 5 Video
Assessment: Lesson 5 Exam

Lesson 6: The Millennial Generation

10 Points

This lesson will focus on the Millennial generation that has been a rather hot topic in recent years when it comes to discussing the different generations in any context.

Lesson 6 Video
Assessment: Lesson 6 Exam

Lesson 7: Generation Z

10 Points

This lesson will look at the last and most recent generation in society and the workplace--Generation Z. Gen Z kids are an emerging group and much is still unknown about who they are and what they will become.

Lesson 7 Video
Assessment: Lesson 7 Exam

Lesson 8: Generational Differences in Work Motivation

10 Points

For this lesson, the application of generational diversity and the differences between generations in regard to how they are motivated in the workplace will be discussed. This will include the different ways in which each generation is motivated in their work, as well as some of the ways that are shared across multiple generations.

Lesson 8 Video
Assessment: Lesson 8 Exam

Lesson 9: Generational Differences In Leadership

10 Points

This lesson will look at the expectations of leadership that the different generations have. What works best for Silents, Boomers, Gen-Xers, Millennials, and Gen Z will vary from group to group but expect there to be some similarities shared by multiple generations.

Lesson 9 Video
Assessment: Lesson 9 Exam

Lesson 10: Generational Differences in Criticism and Feedback

10 Points

This lesson will look at criticism and feedback within a multigenerational workplace. An explanation of what criticism and feedback are exactly what is necessary for either to be genuinely constructive, and what the general expectations are in the workplace in this area, will be discussed.

Lesson 10 Video
Assessment: Lesson 10 Exam

Lesson 11: Generational Differences In Recruiting

9 Points

This lesson will look at the generational differences found in workforce recruiting, or the process in which employees are attracted and hired for a business. There are expectations about recruitment that are shared across generations, usually serving as a kind of general strategy that gets used by multiple industries and business structures.

Lesson 11 Video
Assessment: Lesson 11 Exam

Lesson 12: Retaining Workers Across Generations

10 Points

This lesson will look at what needs to be done to retain workers across multiple generations. Topics will include what general expectations are in place in the workplace when it comes to employee retention practices and some of the common strategies that employers use in regard to this area, both in general and with each generation.

Lesson 12 Video
Assessment: Lesson 12 Exam

Lesson 13: Language and Etiquette of the Generations

10 Points

This lesson will look at workplace language and etiquette and the variances associated with each generation. Both language and etiquette will be looked at separately with an explanation of what generally is associated with each and what views the generations have on them.

Lesson 13 Video
Assessment: Lesson 13 Exam

Lesson 14: Obstacles and Mistakes Made in Managing Generational Diversity

9 Points

Most experts can agree that a multigenerational workforce is a reality of the world and is going to be something that cannot easily be avoided.

Lesson 14 Video
Assessment: Lesson 14 Exam

Lesson 15: The Future of Generations at Work

75 Points

This final lesson will look at the potential future of generations at work. Topics will include some of the generations that have yet to enter the workforce and what impact they might have on how the workplace operates.

Lesson 15 Video
Lesson discussions: End of Course Poll; Course Comments
Assessment: Lesson 15 Exam
Assessment: The Final Exam

214

Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:

Define what generational diversity in the workplace means.
Describe the myths and misconceptions of generational diversity in the workplace.
Describe the Silent Generation.
Describe the Baby Boomer generation.
Describe the Generation Xers.
Describe the Millennial Generation.
Describe Generation Z.
Recognize generational differences that play a role in how to motivate employees at work.
Recognize generational differences in leadership styles.
Recognize generational differences in giving and receiving criticism and feedback.
Recognize generational differences in retaining and recruiting employees.
Summarize the difference in language and etiquette styles of the generations.
Describe common obstacles and mistakes made when managing generational diversity.
Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Document Your Lifelong Learning Achievements
Earn an Official Certificate Documenting Course Hours and CEUs
Verify Your Certificate with a Unique Serial Number Online

View and Share Your Certificate Online or Download/Print as PDF
Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Course Title: Generational Diversity in the Workplace

Course Number: 9770530

Lessons Rating: 4.5 / 5 Stars (727 votes)

Languages: English - United States, Canada and other English speaking countries

Category:

UniversalClass.com > Business > Diversity, Sensitivity and Inclusion Training

Availability: Enroll in this course from any U.S. state, including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. The course is also accessible to learners in English-speaking countries such as the UK, Canada, Ireland, Australia, and South Africa.

Last Updated: January 2024

Course Type: Self-Paced, Online Class

CEU Value: 0.6 IACET CEUs (Continuing Education Units)

CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).

Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.

Assessment Method: Lesson assignments and review exams

Instructor: Linda Zavadil

Syllabus: View Syllabus

Course Fee: $120.00 U.S. dollars

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Student Testimonials

"I think this course is so informative on how all of the different generations think in the workplace." -- Sarah G.
"I loved learning about each generation and how they view the workplace. As a millennial, I get to work with all generations and get to live these world life examples." -- Jenny B.
"I think this course has been very helpful for insight in to effectively leading diverse generations in the workplace. I was very interested in the section on recruitment since that is a big issue in my current job. I think there was a diverse workload and I loved the articles that were linked for extra learning. The grading was done very quickly and I appreciated that. Thank you!" -- Kathy B.