Online Class: Mastering Conversation Skills
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12Lessons
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18Exams &
Assignments -
3,709Students
have taken this course -
5Hours
average time -
0.5CEUs
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Video Audit
Available
Course Description
Unlocking the Power of Impactful Communication: A Comprehensive Guide
Step into a world where every conversation is an opportunity, and every interaction, a chance to inspire. Welcome to our course, dedicated to honing your communication finesse for both social engagements and professional environments.
Understanding the core of communication is not just about speaking; it's an intricate blend of listening actively, exuding empathy, and mastering the art of non-verbal cues. This course doesn't just skim the surface; we delve deep, laying out the foundational blocks of communication. Grasp how elements synergize, shaping our everyday interactions and the impressions we leave behind.
Master the subtle dance of conversation, from the nuances of small talk to the impactful resonance of storytelling and humor. Uncover the secrets behind effective conversational flow, ensuring you can spark meaningful exchanges with anyone, anywhere. And for those moments when words seem elusive? We introduce the magic of improvisation, a tool to rekindle conversation and banish awkward silences.
But we won't stop there. We're offering more than just conversation mechanics. Navigate the complexities of leading dialogues, understanding when to listen and when to take charge. Gain practical strategies to alleviate anxiety or hesitation in social situations, ensuring you always present your best self.
And the benefits? They're boundless. As you integrate these skills, you'll notice a profound transformation. Conversations become richer, relationships deepen, and opportunities multiply. Your heightened self-awareness and confidence will make you a magnet for both personal connections and business collaborations.
So, are you ready to elevate your communication prowess? To transform casual chats into meaningful dialogues and business talks into influential discussions? Join us, and unleash the power of masterful communication, a skillset that promises to open doors in every facet of life.
Course Lessons
Lesson 1: Overview of Communication Skills
Communication is a complex phenomenon that includes multiple skills, which work together to allow human beings to pass along and interpret information and messages to others.Lesson 2: Our Need to Be Social - a Brief History
For the purpose of this lesson, we will focus on some broad theories that have been used across many areas of research in social and cultural evolution.Lesson 3: The Art of Small Talk
Small talk is defined as the use of casual conversation with the goal of getting a sense of another person, and beginning to establish rapport.Lesson 4: Using Storytelling and Humor
Storytelling can bring together individuals of different cultures, as a story can highlight fundamental aspects of being human.Lesson 5: Making Use of Improvisation and Other Tricks to Keep a Conversation Going
Improvisation involves multiple skills that overlap with other domains of conversation and communication.Lesson 6: How to Speak Like a Leader
Leadership can seem full of conflicting styles and approaches; however, with the right balance of communication skills, a leader can develop a cohesive team of people to accomplish each goal.Lesson 7: How to Control the Frame of a Conversation
The goal in controlling the frame of a conversation should be to fully engage the other person.Lesson 8: Flow
Flow can seem difficult to achieve; however, like many of the conversational skills, with practice, you can become very skillful at creating flow.Lesson 9: Social Anxiety - Tips for the Introvert
While some can overcome the natural anxiety experienced when in a larger group, or speaking in front of strangers, others have a much harder time finding ways to minimize the anxiety and it can interfere with their ability to develop relationships, or move up in their professional worlds.Lesson 10: Mastering Public Speaking
When asked what their biggest fear is, public speaking is at the top of many people's lists.Lesson 11: Social Intelligence
Social intelligence is defined as the ability to demonstrate awareness of how you communicate and behave with others, along with being able to read other people in a social setting.Lesson 12: The Role of Social Media and Technology
For those who have had social media and more advanced technology most of their lives, there are still some important points this lesson will touch on in helping to utilize social media to your fullest advantage, personally and professionally.
Learning Outcomes
- Describe what is meant by communication skills.
- Describe methods you can use for small talk.
- Describe methods for using storytelling and humor to engage people.
- Describe techniques leaders use to communicate.
- Recognize ways control the frame of a conversation.
- Define what flow is in communication.
- Summarize tips for dealing with social anxiety.
- Describe social intelligence.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information
- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Student Testimonials
- "This course was excellent! I went through a tough situation with my recently deseased grandparents. And wanted to ensure that I have the knowledge to prevent this from happening to my own estate affairs, or any others I might be involved with in the future. This class has certainly helped me. Thank you very much!" -- Jonathan W.
- "This course was extremely helpful! I am much more mindful of conversation dynamics in my personal and professional life." -- Tonia C.
- "In my opinion it covers 95% of what's needed to be in know when it comes to social media/technology." -- Sandra A.
- "I found this course very helpful. I definitely feel more confident in my conversational skills now." -- Rosa T.
- "I found this course to be very interesting and useful in advancing my communication skills." -- Erin H.
- "This course was very insightful and will be using what I have learned to everyday situations." -- Lisa S.
- "This course is very helpful. I really recommend it to others." -- Amany G.
- "This course gave me a different outlook on communication and what it all entails." -- Natalie S.
- "I really enjoyed this class, so far it is my favorite." -- Leanne B.
- "Well written and concise." -- Vonda R.
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