Online Class: Mediation 101
no certificate
with CEU Certificate*
-
13Lessons
-
26Exams &
Assignments -
11Hours
average time -
1.1CEUs
Course Description
Mastering Mediation: Your Path to Transforming Conflict into Opportunity
Conflict is inevitable in life, but how we handle it defines us. Imagine having the power to transform disagreements into mutual understanding, tension into resolution, and chaos into clarity. Mediation isn't just a skill; it's a gateway to fostering connection, collaboration, and lasting solutions. Whether you aspire to become a professional mediator or simply wish to navigate conflicts with confidence and empathy, this course will revolutionize the way you approach resolution.
Welcome to Mastering Mediation: A Comprehensive Guide to Conflict Resolution, the course designed to empower you with the tools, strategies, and mindset to resolve disputes with fairness and grace. This isn't just another online class-it's an invitation to embark on a transformative journey that can change lives, starting with your own.
Why This Course Matters
In today's fast-paced, interconnected world, the ability to mediate isn't just valuable-it's essential. Mediation is more than a process; it's a philosophy rooted in understanding, empathy, and trust. And yet, many people view conflict as something to avoid rather than an opportunity to grow. This course flips that perspective, showing you how to harness the power of dialogue and collaboration to create meaningful, lasting solutions.
You won't just learn about mediation-you'll live it. Through an engaging and practical approach, this course takes you deep into the heart of conflict resolution, equipping you with skills that are not only applicable but life-changing. Whether you're resolving workplace disputes, family disagreements, or high-stakes legal conflicts, you'll emerge with the confidence and competence to lead with clarity and compassion.
What Makes This Course Unique?
Unlike other courses that skim the surface, Mastering Mediation delves deeply into the art and science of mediation. This is not a lecture series-it's an experience. With real-world insights, relatable case studies, and step-by-step guidance, you'll learn not just the "how" but also the "why" of effective mediation. You'll uncover the hidden dynamics of conflict, master the art of active listening, and develop the ability to foster trust-even in the most challenging circumstances.
This course doesn't stop at teaching techniques. It transforms your perspective, equipping you to see conflict not as a threat, but as an opportunity to build bridges and foster growth. You'll gain the practical skills to mediate any situation and the personal insight to bring calm and resolution to even the most complex disputes.
The Benefits You'll Gain
By the end of this course, you won't just understand mediation-you'll embody it. Imagine the confidence of walking into any conflict and knowing you have the skills to guide all parties toward a fair, lasting resolution. Picture yourself becoming the person everyone turns to for clarity, fairness, and solutions. Whether you're seeking to advance your career, improve your relationships, or create a more harmonious community, this course will unlock doors you didn't even know existed.
Don't settle for conflict that divides-become the catalyst for resolution that unites. Enroll in Mastering Mediation today and take the first step toward a future where your ability to resolve conflict transforms lives, including your own. The world needs skilled mediators now more than ever. Are you ready to answer the call?
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs
Course Lessons
Lesson 1. The Gentle Art of Mediation: From Conflict to Cooperation
- Lesson 1 Video
- Lesson discussions: Mediation; Reasons for Taking this Course
- Complete Assignment: An Introduction
- Assessment: Lesson 1 : What is Mediation?
- Assessment: Lesson 1 Review Exam
Lesson 2. Beyond the Courtroom: When and Why to Choose Mediation
- Lesson 2 Video
- Assessment: Lesson 2 : Why Use Mediation?
- Assessment: Lesson 2 Review Exam
Lesson 3. Becoming a Bridge: Unveiling the Path of a Mediator
- Lesson 3 Video
- Lesson discussions: Good Mediator
- Assessment: Lesson 3 : What Does it Take to Be a Good Mediator?
- Assessment: Lesson 3 Review Exam
Lesson 4. Navigating Conflict: An Introduction to Mediation
- Lesson 4 Video
- Assessment: Lesson 4: Preparing for Mediation
- Assessment: Lesson 4 Review Exam
Lesson 5. Harmony in Conflict: The Role of Mediation
- Lesson 5 Video
- Review Practice Worksheet: 7550251rz46501.png
- Assessment: Lesson 5: Opening Statements
- Assessment: Lesson 5 Review Exam
Lesson 6. Transforming Conversations Through Mediation
- Lesson 6 Video
- Review Practice Worksheet: 7550251aa46502zz.png
- Assessment: Lesson 6: Open Session
- Assessment: Lesson 6 Review Exam
Lesson 7. Mediation Mastery: The Role of Brainstorming
- Lesson 7 Video
- Assessment: Lesson 7: Brainstorming
- Assessment: Lesson 7 Review Exam
Lesson 8. Creating Mediation Agreements: A Step-by-Step Exploration
- Lesson 8 Video
- Assessment: Lesson 8: Creating a Mediation Agreement
- Assessment: Lesson 8 Review Exam
Lesson 9. Ensuring Lasting Harmony Post-Mediation
- Lesson 9 Video
- Assessment: Lesson 9: Closing Statement and Follow Up
- Assessment: Lesson 9 Review Exam
Lesson 10. Why Mediation Needs Confidentiality
- Lesson 10 Video
- Assessment: Lesson 10: Mediation and Confidentiality
- Assessment: Lesson 10 Review Exam
Lesson 11. Empowering Conflict Resolution Through Mediation
- Lesson 11 Video
- Lesson discussions: Background
- Assessment: Lesson 11: Legal Implications of Mediation
- Assessment: Lesson 11 Review Exam
Lesson 12. Navigating the Moral Landscape of Mediation: Ethics, Safety, and Conflict Resolution
- Lesson 12 Video
- Assessment: Lesson 12: Moral Implications of Mediation
Lesson 13. Stay Neutral, Stay Safe: Strategies for Mediators
- Lesson 13 Video
- Lesson discussions: Course Completion Poll: Your Thoughts; Program Evaluation Follow-up Survey (End of Course); Course Comments
- Assessment: Lesson 13: Mediator Liability
- Assessment: The Final Exam
Learning Outcomes
- Define mediation.
- Describe the skills of a good mediator.
- Describe the preparations needed to take before beginning the mediation process.
- Demonstrate creating opening statements.
- Define the open session.
- Define brainstorming process.
- Describe how to create a mediation agreement.
- Summarize the closing statement and follow up.
- Summarize mediation and confidentiality.
- Summarize legal implications of mediation.
- Summarize moral implications of mediation.
- Describe mediator liabilities.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information
- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Choose Your Subscription Plan
No Certificate / No CEUs
This course only
Includes certificate | X |
Includes CEUs | X |
Self-paced | |
Instructor support | |
Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate | |
Includes CEUs | |
Self-paced | |
Instructor support | |
Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate | |
Includes CEUs | |
Self-paced | |
Instructor support | |
Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate | |
Includes CEUs | |
Self-paced | |
Instructor support | |
Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "The instructor was quite knowledgeable and interesting to listen to." -- Patricia T.
- "The lessons were clear and easy to follow. Great course." -- Dean T.
- "It was a pleasure studying and talking with this instructor. She was very helpful when I had a question that had nothing to do with Mediation 101. I would definitely take more of her classes." -- Ruby R.
- "I can now go out and Mediate with confidence. Thank You!" -- Linda A.
- "This course was extremely helpful to me and answered all of my questions. I appreciated the prompt response of my instructor. I feel prepared to mediate conflict resolution sessions within my client organizations." -- Michele S.
- "I found the process of mediation very interesting. There were lots of things I didn't know about the mediation process that will be helpful to me. I enjoyed all the extra readings as well as the course material." -- Sheila G.
- "Happy with the course, thank you. It was an interesting course. I am looking for other courses to complete." -- Keith M.
- "I found all parts of this course helpful. Instructor really kept up with me, I worked this course quickly and she was very explicit, on her comments, which was very helpful in my learning experience. My goal was too make a career change and this course and the instructor were wonderful, and navigating the system was easy to figure out." -- Teresa C.
- "All of it was helpful. I thoroughly enjoyed this course!!" -- Mohammad H.
- "Enjoyed taking this course! The overall course content gave me the basic in-depth information I needed in order to consider becoming a Child/Family Mediator. I anticipate furthering my education in Mediation as a result of taking this course." -- Lynda M.
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