Online Class: Mastering Sales Skills 101

In this course, you will understand how to sell with purpose, connecting fully to your customer's desires and wants, while understanding the nuts and bolts of a typical sale.

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$120.00 (with CEU Certificate)
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  • 19
    Lessons
  • 21
    Exams &
    Assignments
  • 2,318
    Students
    have taken this course
  • 10
    Hours
    average time
  • 1.0
    CEUs
 
 
 

Course Description

Elevate Your Sales Craft: Mastering the Art of the Deal

Sales aren't just transactions; they are the heartbeat of every flourishing business. From your morning latte purchase to closing a game-changing business deal, sales are the gears that propel our economy forward. Introducing "Mastering Sales Skills: How to be a Successful Salesperson," a meticulously crafted course to transform you into a sales powerhouse. This isn't just another course; it's your ticket to be the invaluable asset every organization craves.

Every business, regardless of size or industry, stands to benefit from refined sales acumen. Our program goes beyond traditional sales methodologies, diving deep into the psychological and strategic underpinnings of successful selling. You'll be equipped not just to sell, but to sell with purpose, aligning impeccably with your client's deepest desires and aspirations.

Embark on a sales odyssey through our 19 comprehensive lessons that touch every facet of the sales universe:

  • Developing a Sales Personality: Uncover the intrinsic qualities of a top-tier salesperson.

  • Why Confidence Makes the Difference: Illuminate how self-belief can radically transform outcomes.

  • Seven Critical Factors for Success in Sales: A deep dive into the pillars that ensure sales excellence.

  • How Small Differences Accelerate Growth: Understand how nuanced changes can drive exponential results.

  • Knowing What You Have: A strategic inventory of your sales assets and tools.

... and 14 other incisive modules that will shape your sales journey.

We'll guide you in analyzing sales opportunities, decoding buying cycles, formulating unbeatable sales strategies, and navigating the complex web of competition. Recognize golden opportunities and stay miles ahead of the curve, dominating even in fiercely competitive markets.

But that's not all. Beyond individual sales prowess, learn to galvanize an entire team, fostering a sales-centric culture that amplifies collective results. Discover the magic of customer-centric selling, ensuring not just a sale but forging bonds of unwavering customer loyalty.

Our course marries rich sales theory with real-world examples. Engaging exercises, thought-provoking quizzes, and an arsenal of additional resources ensure a holistic learning experience. By the time you reach our comprehensive conclusion, you'll be equipped, empowered, and enthused to conquer any sales challenge that comes your way.

Step into the world of sales mastery. Whether you're igniting a personal passion or turbocharging a professional path, "Mastering Sales Skills: How to be a Successful Salesperson" is your guide to greatness. Join us on this transformative journey and watch as every door becomes an opportunity waiting to be unlocked.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Average Lesson Rating:
4.51 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(1,803 votes)

Lesson 1: Developing a Sales Personality

10 Points
The best salespeople are individuals who understand, connect with, and engage this basic need in people.
  • Lesson 1 Video
  • Lesson discussions: Sales Skills; Reasons for Taking this Course
  • Complete Assignment: An Introduction
  • Assessment: Lesson 1 Exam

Lesson 2: Why Confidence Makes the Difference

9 Points
Confidence is directly related to having a positive mental attitude.
  • Lesson 2 Video
  • Assessment: Lesson 2 Exam

Lesson 3: Seven Critical Factors for Success in Sales

10 Points
In this lesson, you will learn how buyers buy, touching upon seven critical factors. You will learn more extensively about prospecting and building rapport.
  • Lesson 3 Video
  • Assessment: Lesson 3 Exam

Lesson 4: How Small Differences Accelerate Growth

9 Points
When you become just a bit better in one part of your selling process, your entire selling process will improve.
  • Lesson 4 Video
  • Assessment: Lesson 4 Exam

Lesson 5: Knowing What You Have

10 Points
Having enough credibility enables you to overcome an enormous amount of skepticism.
  • Lesson 5 Video
  • Assessment: Lesson 5 Exam

Lesson 6: Visualizing the Sale

8 Points
Part of developing a positive mindset involves visualizing your successful sales.
  • Lesson 6 Video
  • Lesson discussions: Visualization
  • Assessment: Lesson 6 Exam

Lesson 7: Helping Others Get What They Want

9 Points
To help others get what they want, it is helpful to identify what the needs of your prospect are and then present effective solutions.
  • Lesson 7 Video
  • Assessment: Lesson 7 Exam

Lesson 8: Knowing the Nuts and Bolts of a Sale

10 Points
Every salesperson must know the basic reasons affecting the customer's experience, the product, or service itself, and how to align the product or service as the perfect solution to the customer's need or problem.
  • Lesson 8 Video
  • Assessment: Lesson 8 Exam

Lesson 9: Overcoming Objections

8 Points
Successful salespeople face twice as many objections as non-successful salespeople.
  • Lesson 9 Video
  • Assessment: Lesson 9 Exam

Lesson 10: Knowing What Questions to Ask

10 Points
The best salespeople ask questions often. The very best salespeople are the most skillful and artful at asking questions.
  • Lesson 10 Video
  • Assessment: Lesson 10 Exam

Lesson 11: Successful Closing Techniques: Part 1

9 Points
How can your prospect use or benefit from the process or service that you offer? Being able to prove that benefit is the critical success factor in getting the order.
  • Lesson 11 Video
  • Assessment: Lesson 11 Exam

Lesson 12: Successful Closing Techniques: Part 2

10 Points
Closing techniques are varied and dependent upon the prospect and situation.
  • Lesson 12 Video
  • Assessment: Lesson 12 Exam

Lesson 13: Build Your Team for More Sales

5 Points
There is a large cost associated with maintaining a sales force, and since sales directly link to profitability, many companies strive to maximize sales force effectiveness.
  • Lesson 13 Video
  • Assessment: Lesson 13 Exam

Lesson 14: Recruiting for Talent

9 Points
Sales are essential to running a business, and having the right sales team makes all the difference.
  • Lesson 14 Video
  • Assessment: Lesson 14 Exam

Lesson 15: Designing a Winning Sales Culture

10 Points
Designing a winning sales culture begins with cultivating positive customer relationships.
  • Lesson 15 Video
  • Assessment: Lesson 15 Exam

Lesson 16: Adapting, Allocating, and Retaining Sales Success

9 Points
Achieving sales success is very satisfying. Yet maintaining this success requires adaptation, purposeful allocation of resources, and the ability to set and achieve goals.
  • Lesson 16 Video
  • Lesson discussions: Sales Goals
  • Assessment: Lesson 16 Exam

Lesson 17: Customer Experience

8 Points
Social media is dynamic and changing, allowing both salespeople and customers to interact in new and novel ways.
  • Lesson 17 Video
  • Assessment: Lesson 17 Exam

Lesson 18: Tools of the Trade

9 Points
In this lesson, you will learn some of the tools that you can use as a salesperson.
  • Lesson 18 Video
  • Assessment: Lesson 18 Exam

Lesson 19: Conclusion

84 Points
This course also has introduced the major business principles covering the sales profession that span all disciplines and fields of interest.
  • Lesson 19 Video
  • Lesson discussions: What is your opinion of this course?; Program Evaluation Follow-up Survey (End of Course); Course Comments; Course Comments
  • Assessment: Lesson 19 Exam
  • Assessment: The Final Exam
246
Total Course Points
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Summarize developing a sales personality.
  • Describe why confidence makes the difference.
  • Describe seven critical factors for success in sales.
  • Describe how small differences accelerate growth.
  • Summarize knowing what you have as far as the necessary skills to be a successful salesperson.
  • Describe visualizing the sale.
  • Summarize helping others get what they want.
  • Describe knowing the nuts and bolts of a sale.
  • Describe techniques for overcoming objections.
  • Summarize knowing what questions to ask.
  • Define successful closing techniques.
  • Summarize successful closing techniques.
  • Identify ways to build your team for more sales.
  • Describe techniques for recruiting for talent.
  • Recognize how to design a winning sales culture.
  • Identify ways for adapting, allocating, and retaining sales success.
  • Summarize the customer experience.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Mastering Sales Skills 101
Course Number: 7550561
Lessons Rating: 4.51 / 5 Stars (1,803 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is fully available online in all 50 states, including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. It’s also offered in major English-speaking countries, such as the United Kingdom, Canada, Australia, and Ireland.
Last Updated: January 2024
Course Type: Self-Paced, Online Class
CEU Value: 1.0 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: John Chouinard
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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Student Testimonials

  • "Good course and feedback from the instructor is always appreciated. The assignments helped solidify the information learned. Appreciated." -- Nicholas Y.
  • "I enjoyed taking this class, as well as the instructor." -- Donovan T.

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