Course Description

In Japan, continuous improvement has been a key part of personal development and business culture for decades, but it's a relatively new concept in western culture. The Japanese term for continuous improvement is Kaizen which simply means change for the better.

Making "change for the better" is vital for all businesses. In fact, kaizen is the secret behind the huge successes of companies such as Toyota, General Electric, Google, Apple, Motorola, Microsoft, and prominent celebrities and athletes.

This course offers a practical introduction to kaizen techniques and concepts. It is designed to help individuals and businesses adopt kaizen tools, methodologies, and philosophies in order to boost productivity, improve resilience, eliminate waste, and reduce their costs.

In particular, this course:

  • Provides a detailed review of kaizen tools and techniques, and how to adopt and implement them in a business setting.
  • Offer sufficient knowledge on Kaizen management so that managers can make informed decisions on whether or not to implement kaizen. 
  • Determine what kaizen tools are suitable to a company's specific environment, and what cultural or mindset changes are needed for successful adoption of kaizen.
  • Offer a set of kaizen principles, techniques, and tools that are suitable for implementation in most service and production business models.


This course is further enriched with HD video, charts, graphs, tables, quotes from kaizen leaders and real life illustrations to make for an interactive learning experience. 

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:
4.8 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(594 votes)

Lesson 1: Introduction to Kaizen

Kaizen is a Japanese word that means continuous improvement. Additional lesson topics: What is Kaizen?; The Toyota Way: Several Management Principles from the World's Greatest Manufacturer; One Small Step Can Change Your Life: The Kaizen Way 51 Total Points
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: Why this course?
  • Assessment: Exam 1

Lesson 2: The 3 Main Aspects of Kaizen

Kaizen means continues improvement. Unlike the traditional western ideas of change, Kaizen requires little money, much common sense, and commitment from all workers and managers. Additional lesson topics: Kaizen Blitz: An Introduction and some words of caution; Five steps to an effective Gemba Walk; Kaizen Basic Principles. Continuous Improvement Principles; Quick and Easy Kaizen / Mini Kaizen 45 Total Points
  • Lesson 2 Video
  • Assessment: Exam 2

Lesson 3: Kaizen-shift - The Need for Mindset Change

When implementing Kaizen, many individuals focus on people and process improvement tools and technique, but they overlook the need to develop a kaizen mindset. Additional lesson topics: 3 common rules of Kaizen Mindset; Continuous Improvement: The Kaizen Mindset; The Kaizen Mindset: Several points to develop it 45 Total Points
  • Lesson 3 Video
  • Assessment: Exam 3

Lesson 4: Kaizen Event

A Kaizen event is a well-structured team exercise that focuses on reducing waste and producing more value in a business process or activity. Additional lesson topics: Simplify Your Life Using Kaizen; When and how to use kaizen events; Kaizen Event; When it comes to setting goals – be the tortoise; The Kaizen of Goal Setting 50 Total Points
  • Lesson 4 Video
  • Assessment: Exam 4

Lesson 5: Kaizen and Six Sigma

Kaizen and Six Sigma are regularly used together because they endeavor towards a common goal; process improvement through identification and eradication of waste. Additional lesson topics: A Summary of Six Sigma Philosophy; The Define Measure Analyze Improve Control Dmaic Process; What Is Six Sigma?; Kaizen and Six Sigma Together in the Quest for Lean 50 Total Points
  • Lesson 5 Video
  • Assessment: Exam 5

Lesson 6: Element and Factors of Kaizen

In a fully customer-focused organization, all business activities are informed by customers’ needs and are designed to improve their experience. Additional lesson topics: just-in-time manufacturing JIT manufacturing ; What are some examples of customer focus?; Be Customer-Focused: Several Basic Tactics; An Introduction to Total Productive Maintenance TPM 50 Total Points
  • Lesson 6 Video
  • Assessment: Exam 6

Lesson 7: Kaizen – The Three Pillars

Kaizen is based on three pillars. Additional lesson topics: Key Benefits of 5S Process Implementation; Five S Framework; Kaizen 5S Framework for Standard Business Processes 50 Total Points
  • Lesson 7 Video
  • Assessment: Exam 7

Lesson 8: Hierarchy of Kaizen

A Kaizen organizational structure or hierarchy is the foundation on which kaizen is implemented in a firm. Additional lesson topics: Continuous Improvement Manager Resume Samples; Kaizen Support Office: Vital to lean culture; Kaizen Organizational Chart ; Kaizen Support Organization 50 Total Points
  • Lesson 8 Video
  • Assessment: Exam 8

Lesson 9: The PDCA Cycle

PDCA Cycle, also called the PDSA or Deming Cycle, is a quality improvement system made up of a logical series of four recurring steps geared towards realizing continuous learning and improvement within an organization. Additional lesson topics: How to Implement the PDCA Cycle Plan-Do-Check-Act [Free Template]; The Benefits of PDCA; Evolution of the PDCA Cycle; Implementing New Ideas in a Controlled Way 50 Total Points
  • Lesson 9 Video
  • Assessment: Exam 9

Lesson 10: Kaizen Implementation

Kaizen becomes a means of improvement and it’s represented in the daily struggles arising in the workstation and the way those struggles are resolved. Additional lesson topics: Understanding the Kaizen Process: Steps and Goals; Kaizen Mindset; Several Conditions for Successful Implementation of Kaizen Strategy 50 Total Points
  • Lesson 10 Video
  • Assessment: Exam 10

Lesson 11: Kaizen Tools and Standards – 7 Quality Control Tools

The aim of the lesson is to give a clear introduction of the 7 QC tools and how to use them in a Kaizen organization to improve performance. Additional lesson topics: Purpose of a Pareto Chart; Plan-Do-Check-Act Pdca Cycle 50 Total Points
  • Lesson 11 Video
  • Assessment: Exam 11

Lesson 12: Kaizen Budgeting and Cost Reduction

Different budgeting approaches exist, but this lesson will focus on Kaizen budgeting or continuous improvement budgeting. 225 Total Points
  • Lesson 12 Video
  • Lesson discussions: End of Course Poll; Course Comments; Program Evaluation Follow-up Survey (End of Course)
  • Assessment: Exam 12
  • Assessment: The Final Exam
Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define Kaizen.
  • Describe the 3 main aspects of Kaizen.
  • Describe kaizen-shift - the need for mindset change.
  • Identify Kaizen event.
  • Compare and contrast Kaizen and six sigma.
  • Describe elements and factors of Kaizen.
  • Describe the three pillars of Kaizen.
  • Summarize hierarchy of Kaizen.
  • Define the PDCA Cycle
  • Describe methods used for Kaizen implementation.
  • Summarize the 7 quality control tools.
  • Determine Kaizen budgeting and cost reduction for a process.
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
Course Title: Kaizen 101 - An Introduction
Course Number: 9770483
Course Requirements: View Course Requirements
Lessons Rating: 4.8 / 5 Stars (594 votes)
Languages: English - United States, Canada and other English speaking countries
Course Type: Self-Paced, Online Class
CEU Value: 0.5 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Syllabus: View Syllabus
Course Fee: $75.00 U.S. dollars

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