Online Class: Emotional Intelligence

no certificate
with CEU Certificate*
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11Lessons
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30Exams &
Assignments -
4,020Students
have taken this course -
5Hours
average time -
0.5CEUs
Course Description
Emotional Intelligence: The Untapped Powerhouse of Success
In the complex tapestry of human existence, where intellect often takes center stage, there lies a silent yet formidable player: Emotional Intelligence (EI). This comprehensive course seeks not just to elucidate its intricacies but to equip you with the mastery to weave it seamlessly into your daily interactions.
Understanding EI: The Framework
Emotional Intelligence, or EQ, transcends beyond the mere understanding of emotions. It's about discerning the emotions of those around you, aptly reacting to them, effectively conveying your own feelings, and harmoniously functioning within group dynamics.
While IQ, or intellectual quotient, measures cognitive abilities, many experts advocate that EQ holds equal if not greater weight in determining personal and professional success. Unlike the enigmatic geniuses, the majority of us operate in realms where recognizing and satisfying the emotional needs of peers, family, employers, and clientele is pivotal.
Historical Backdrop & Current Models
The lineage of Emotional Intelligence traces back to Charles Darwin's insights on the significance of emotional expression for survival and adaptation. As early as the 1920s, the term "social intelligence" emerged, emphasizing understanding others' motivations. Over time, the spectrum expanded to include both intrapersonal intelligence (understanding oneself) and interpersonal intelligence (understanding others).
Today, we recognize five predominant models of Emotional Intelligence: the Ability Model, Mixed Model, Trait Model, Bar-On Model, and the Genos Model. Each offers unique testing methodologies and avenues for enhancement.
EQ in the Professional Landscape
Emotional Intelligence is not merely academic. In the modern corporate world, EQ is increasingly seen as a key determinant of leadership quality. Companies employ EQ-centric models to refine their managerial talent. However, its application must be genuine, not merely to boost company productivity, but also to enhance the overall well-being of its employees.
What This Course Offers
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EQ vs IQ: Dive deep into the debate. While both play significant roles, understanding the nuances of EQ and its value proposition can shape the trajectory of one's success.
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Diagnostics & Enhancement: Identify your EQ strengths and areas of improvement, and explore methods tailored to bolstering your Emotional Intelligence, regardless of its starting point.
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Practical Applications: Unveil the role of EQ in real-life scenarios. Understand how it influences personal relationships, professional growth, and even leadership potential.
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Holistic Approach: While the course intricately discusses maximizing EI's potential in work settings, it strongly emphasizes its importance in overall mental and emotional well-being.
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Genuine Interactions: Learn the importance of treating every individual as unique. Discover why true Emotional Intelligence transcends generic reactions and demands genuine, tailored interactions.
In Closing
At the heart of Emotional Intelligence lies a powerful promise: while it equips you to navigate the intricate labyrinth of human emotions, its true prowess lies in turning the mirror inward. Understanding oneself, recognizing one's own desires, strengths, and vulnerabilities, holds the secret to authentic success and happiness. This course is your guide to unlocking that secret. Join us on this transformative journey.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1. The Role of Emotional Intelligence in Modern Life
Lesson 1 Video
Review Practice Worksheet: Lesson-1-WordSearch-16707.pdf
Lesson discussions: Reasons for Taking this Course
Complete Assignment: An Introduction
Assessment: Lesson 1 Exam
Assessment: Lesson 1 Review Exam
Lesson 2. The Big Five and Emotional Intelligence: Pathways to Personal Growth
Lesson 2 Video
Review Practice Worksheet: Lesson-2-WorkSheet-16709.pdf
Assessment: Lesson 2 Exam
Assessment: Lesson 2 Review Exam
Lesson 3. Emotional Intelligence: A Journey Through the Ability Model
Lesson 3 Video
Review Practice Worksheet: Lesson-3-WordSearch-16711.pdf
Assessment: Lesson 3 Exam
Assessment: Lesson 3 Review Exam
Lesson 4. The Role of Self-Awareness in Emotional Competency
Lesson 4 Video
Review Practice Worksheet: Lesson-4-HomeWork-16713.pdf
Complete: Lesson 4 Activity
Assessment: Lesson 4 Exam
Assessment: Lesson 4 Review Exam
Lesson 5. Core Aspects of Emotional Intelligence: Practical Applications in Business and Life
Lesson 5 Video
Review Practice Worksheet: Lesson-5-Activity-16715.pdf
Complete: Lesson 5 Activity
Assessment: Lesson 5 Exam
Assessment: Lesson 5 Review Exam
Lesson 6. Exploring Emotional Intelligence: Delving into Bar-On and Genos Models
Lesson 6 Video
Review Practice Worksheet: Lesson-6-WordSearch-16717.pdf
Complete: Lesson 6 Activity
Assessment: Lesson 6 Exam
Assessment: Lesson 6 Review Exam
Lesson 7. Debating the Legitimacy of Emotional Intelligence
Lesson 7 Video
Review Practice Worksheet: Lesson-7-HomeWork-16718.pdf
Complete: Lesson 7 Activity
Assessment: Lesson 7 Exam
Assessment: Lesson 7 Review Exam
Lesson 8. Neurodiversity and Emotional Intelligence
Lesson 8 Video
Review Practice Worksheet: Lesson-8-Downloadable-16721.pdf
Complete: Lesson 8 Activity
Assessment: Lesson 8 Exam
Assessment: Lesson 8 Review Exam
Lesson 9. Navigating the Complexities of EQ in Personal and Professional Contexts
Lesson 9 Video
Review Practice Worksheet: Lesson-9-Downloadable-16722.pdf
Complete: Lesson 9 Activity
Assessment: Lesson 9 Exam
Assessment: Lesson 9 Review Exam
Lesson 10. Harnessing Emotional Intelligence: Key to Workplace Success
Lesson 10 Video
Review Practice Worksheet: Lesson-10-Activity-16723.pdf
Assessment: Lesson 10 Exam
Assessment: Lesson 10 Review Exam
Lesson 11. Empathy and Emotional Intelligence: Building Stronger Connections
Lesson 11 Video
Review Practice Worksheet: Lesson-11-WorkSheet-16725.pdf
Lesson discussions: What do you think about this course?; Program Evaluation Follow-up Survey (End of Course); Course Comments; Course Comments
Assessment: Lesson 11 Exam
Assessment: The Final Exam
Assessment: Lesson 11 Review Exam
Learning Outcomes
- Analyze the impact of Emotional Intelligence on workplace dynamics by describing how it improves team collaboration and conflict resolution strategies.
- Define Emotional Intelligence and differentiate it from Intellectual Quotient (IQ) by explaining their distinct roles in personal and professional success.
- Demonstrate the application of Emotional Intelligence by identifying three techniques to enhance empathy and emotional regulation in interpersonal communications.
- Define the Big Five personality traits and describe their impact on interpersonal interactions.
- Distinguish between the components of emotional intelligence and apply strategies to enhance each component.
- Demonstrate the use of emotions to facilitate cognitive processes like problem-solving and decision-making, according to the Ability Model of Emotional Intelligence.
- Recognize and accurately interpret emotions in oneself and others using the Emotional Perception ability of the Ability Model of Emotional Intelligence.
- Demonstrate understanding of the Trait Model of Emotional Intelligence by explaining how personality traits impact emotional processing and behavior.
- Identify and describe the four major factors of the Trait Emotional Intelligence Questionnaire (TEIQ) and their significance in assessing emotional intelligence.
- Demonstrate the ability to apply self-regulation techniques to manage personal emotions and improve interactions in challenging situations.
- Identify and describe the key components of the Mixed Model of Emotional Intelligence and how they contribute to personal and professional success.
- Demonstrate the practical application of the Bar-On Model in personal development and the Genos Model in organizational performance.
- Define and differentiate the core components of the Bar-On Model and the Genos Model of Emotional Intelligence.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
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Includes CEUs |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
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Includes CEUs |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "It was a very helpful course for me and I believe the course material was well-rounded and presented in an excellent format." -- Diane S.
- "This course was very pertinent to the realities of living today, and I was able to reflect upon my own behaviors, as they could be influenced by emotional intelligence." -- Judith J.
- "The instructor's was quick with the feedback I wanted in order to keep going. Very much appreciated! I got my results quickly which was encouraging!" -- Marie M.
- "The instructor was really available all the time of the course and was very helpful to the students. I'm recommending him and I wish to thank him." -- Abdirisak Abdulkadir I.
- "What was most helpful was the Ability model and types of activity, Emotional perception, use of emotion, understanding emotions and managing emotions." -- Rachel M.
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