Online Class: Business Etiquette
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14Lessons
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16Exams &
Assignments -
1,567Students
have taken this course -
5Hours
average time -
0.5CEUs
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Video Audit
Available
Course Description
Mastering Business Etiquette: Paving the Way to Success
In the modern business landscape, where competition is fierce and impressions matter more than ever, impeccable business etiquette isn't just a luxury; it's a necessity. Navigating the intricate maze of professional interactions, from meetings to emails to social gatherings, requires an astute awareness of propriety, cultural nuances, and polished personal presentation. This course, "Mastering Business Etiquette," is meticulously designed to elevate you above the competition, ensuring you not only fit in but stand out in every professional setting.
Picture this: two equally qualified candidates walk into a room. One is knowledgeable but lacks the refined touch in their interactions, while the other exudes confidence, knows when to speak, when to listen, and makes everyone in the room feel valued. Which one leaves a lasting impression? Our extensive curriculum aims to ensure that you are consistently the latter.
While many professionals believe they possess adequate etiquette, few understand the breadth and depth of its impact. Our course delves deep, dissecting various elements that might be unconsciously stalling your growth, and offers actionable insights to transcend those barriers. From foundational principles to nuanced strategies, we ensure you're prepared for every situation.
Key Highlights:
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Personal Branding & Image: Learn how to craft and project a compelling professional narrative. Your image is not just about how you look, but how you make others feel. We help sculpt your persona so it resonates in every room you enter.
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Advanced Communication Techniques: Communication goes beyond words. Understand the subtleties of body language, active listening, and effective verbal conveyance to make every interaction count.
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Digital Decorum: In a world dominated by screens, learn how to maintain professionalism across digital platforms, from the perfect email sign-off to voicemail etiquette.
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Dress for Success: Decipher the unwritten codes of business attire. What does "business casual" really mean, and how can you use clothing to express your competence and confidence?
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Networking & Social Engagements: Seamlessly navigate business cocktails, conferences, and other networking events with grace. Master the art of small talk, introductions, and ensuring mutually beneficial encounters.
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Cultural Sensitivity & International Etiquette: As businesses become more global, understanding cultural nuances is essential. Discover strategies for successful international interactions, whether you're traveling abroad or video-conferencing.
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Specialized Modules: From job interviews to boardroom presentations, we have tailored sessions addressing the unique challenges and opportunities of various professional scenarios.
By the end of this transformative course, you won't just be another face in the crowd. You will possess the rare blend of knowledge, grace, and professionalism that paves the way to unparalleled success. Whether you're an emerging executive, a seasoned professional looking to refresh your interpersonal skills, or simply aiming to be the best in your field, "Mastering Business Etiquette" is the catalyst to propel your career to unprecedented heights. Join us and invest in a future where every door is open, every interaction is an opportunity, and success is not just a goal, but a guarantee.
Course Lessons
Lesson 1: Business Communication Etiquette
In this lesson, we will provide you with great ideas to enhance your current skills, develop new ones, and help eliminate bad ones.Lesson 2: Building a Professional Image
The professional business image can entail several components that combine to form both how you look in the environment, and how you perform.Lesson 3: How to Network and Networking Etiquette
Networking is a social event, or any opportunity you have to meet new people who may be a potential business client or resource with whom you can share information.Lesson 4: Restaurant Etiquette
The interesting thing about restaurant etiquette is that it touches almost every person at every level in their career, no matter what industry you work in.Lesson 5: Cell Phone Etiquette
Cell phone communication is the best form of back and forth communication. It allows each user to give and receive information, and to ask questions in between for clarity.Lesson 6: Voice Mail Etiquette
Using voice mail productively and properly will help you be a more effective business professional.Lesson 7: Air Travel Etiquette
Air travel etiquette is important for all of us, but even more so for those who travel on behalf of their company or organization.Lesson 8: Office Gossip Etiquette
Managing office gossip properly will help ensure your career is progressing in the right direction, eliminates distrust, and shows your credibility within your organization.Lesson 9: Cocktail Party Etiquette
Cocktail parties and entertaining guests are common elements of business networking, socializing, and celebrating.Lesson 10: Business Dress Etiquette
Business dress etiquette is one of the visual aspects of your business image. You can say quite a bit about yourself using business dress etiquette, without even saying a word. It is all visual.Lesson 11: E-mail Etiquette
E-mail is a powerful force, but it can also become a drain on your business efficiency. While e-mail can be sent to a single person, or 30,000 people at once, with all that power comes a lot of responsibility.Lesson 12: Social Media Etiquette
Your focus should be on ensuring your social media networking works for you, and not against you.Lesson 13: Job Interview Etiquette
The interview process can be equally viewed on both sides of the table -- as the interviewer, and as the interviewee.Lesson 14: International Etiquette
U.S. business depends on international relationships. It is important for you, as the business professional, to know what is expected of you in your client relationships.
Learning Outcomes
- Define business communication etiquette.
- Describe methods for building a professional image.
- Describe how to network and networking etiquette.
- Identify restaurant etiquette.
- Identify cell phone etiquette.
- Identify voice mail etiquette.
- Identify air travel etiquette.
- Describe office gossip etiquette.
- Describe cocktail party etiquette.
- Summarize business dress etiquette.
- Identify e-mail etiquette.
- Identify social media etiquette.
- Describe job interview etiquette.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information
- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Student Testimonials
- "I think this course was extremely helpful, and taught me many things I was not aware of before. It was amazing." -- Jennifer F.
- "This course is great! I really enjoyed the content." -- Monica S.
- "I really enjoyed the course . I feel like I learned and it was very helpful." -- Brandy R.
- "It was very informative and well written. I enjoyed learning something new." -- Jessica H.
- "Amazing course!" -- Danny A.
- "it was a great course." -- Corionna L.
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