Online Class: Business Professionalism

Embark on a transformative journey through corporate dynamics, where understanding unspoken rules and balancing office politics redefine professional success. From handling tough decisions with diplomacy to excelling in networking, this course equips you with the skills to transcend hierarchical barriers.

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$120.00 (with CEU Certificate)
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  • 10
    Lessons
  • 11
    Exams &
    Assignments
  • 2,429
    Students
    have taken this course
  • 5
    Hours
    average time
  • 0.5
    CEUs
 
 
 

Course Description

Crafting Your Corporate Persona: Navigating the Labyrinth of Professional Etiquette

In today’s fast-paced corporate realm, success is no longer solely tethered to qualifications or hard skills. There's an intricate tapestry of unspoken rules, delicate power balances, and nuanced behaviors that steer one's professional voyage. Welcome to the domain of business etiquette and workplace professionalism - the compass by which industry stalwarts and aspiring entrants alike can chart their journey to unprecedented success.

Our meticulously curated course bridges the chasm between conventional wisdom and contemporary corporate dynamics. Whether you're an ambitious newbie, eager to make a memorable first impression, or a seasoned CEO aiming to resonate more profoundly with your team, this course promises insights that transcend job titles and hierarchies.

Imagine stepping into a pivotal interview, armed not just with your credentials but also the confidence that you exude the right demeanor, or visualizing yourself handling a potentially volatile situation with the grace and tact of a diplomat. This course isn’t just about teaching – it's about transformative experiences.

Journey through a Comprehensive Curriculum:

  • Evolving Etiquettes: Traverse the evolution of workplace protocols, understanding their roots and their modern-day implications.
  • The Power of Communication: Unlock the subtle art of saying the right thing at the right time, and sometimes, the potency of silence.
  • Navigating Career Quicksands: Unearth the behaviors that, unbeknownst to many, hinder growth and how to sidestep them.
  • The Labyrinth of Office Dynamics: Tread through the intricate maze of office politics, allegiances, and rivalries, equipped with strategies to emerge unscathed.
  • Tackling the Tough Calls: Grasp the delicate intricacies of managing challenging scenarios, be it terminations, interoffice relationships, or ethical dilemmas.
  • Mastering the Mingling: Decode the unspoken tenets of networking, ensuring you leave an indelible mark in every professional interaction.
  • Cultural Sensitivity & Political Correctness: Celebrate the diverse tapestry of the modern workplace and understand the nuances of respectful and inclusive behavior.

Through a blend of ten illuminating lessons, our course not only touches upon the theoretical facets of business etiquette but provides actionable strategies tailored to diverse professions. So whether you wield a hammer, a calculator, or a pen, these lessons resonate with your unique professional landscape.

As you delve deeper, you'll encounter real-life case studies, interactive scenarios, and expert testimonies that render learning both engaging and practical.

In the ever-shifting sands of the corporate desert, let this course be your guiding North Star. Elevate yourself from being just another face in the crowd to the embodiment of professional grace and integrity. Equip yourself with the acumen not just to play the game, but to redefine it. Dive into a world where your job doesn’t just remain a mere designation but evolves into a testament of your growth, vision, and unparalleled professionalism.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Average Lesson Rating:
4.44 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(1,693 votes)

Lesson 1. Navigating the Landscape of Political Correctness and Workplace Professionalism

Inclusivity in the workplace means respecting all aspects of identity beyond just race; failing to do so can lead to discrimination and missed career opportunities. A focus on skills and performance rather than personal characteristics helps create a thriving, equitable work environment. Additional lesson topics: Professionalism; Business Etiquette and Professionalism 10 Total Points
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: An Introduction
  • Assessment: Lesson 1 Exam

Lesson 2. Perfecting Your Professional Image: From Interview to Onboarding

First impressions in the hiring process stem from professionalism, appropriate attire, and clear communication, setting the tone for future interactions. Candidates should showcase respect for diversity and uphold professional integrity to enhance their chances in competitive job markets. Additional lesson topics: The Several Rules of Interview Etiquette 10 Total Points
  • Lesson 2 Video
  • Assessment: Lesson 2 Exam

Lesson 3. Mastering Professionalism in Interviews and Onboarding: A Comprehensive Guide

Legal and ethical compliance in hiring is crucial to avoid discrimination and its consequences. Conducting fair interviews underscores your company’s commitment to professionalism and inclusive culture. Additional lesson topics: EEOC 10 Total Points
  • Lesson 3 Video
  • Assessment: Lesson 3 Exam

Lesson 4. Unwritten Rules: Navigating Office Culture and Politics

Understanding and navigating a company's unique culture is a vital skill, made easier through mentorship and continual learning. Combining adherence to formal rules with emotional intelligence in politics not only safeguards professional reputations but also encourages a respectful and cohesive work environment. Additional lesson topics: Professionalism: How to Conduct Yourself at Work 10 Total Points
  • Lesson 4 Video
  • Assessment: Lesson 4 Exam

Lesson 5. Unlocking Success Through Effective Communication

Professional communication is crucial for fostering relationships and understanding in diverse workplaces, demanding sensitivity to cultural nuances and effective small talk. Mastering written communication and embracing cultural diversity lead to more inclusive and efficient collaborations. Additional lesson topics: Business Etiquette and Cross Cultural Communication; Business Communication Etiquette 0 Total Points
  • Lesson 5 Video

Lesson 6. Building Trust Through Professional Conduct: Networking, Meetings, and Confidentiality

Effective networking involves purposeful relationship-building, attentive listening, and presenting yourself confidently. This lesson underscores dressing appropriately, managing alcohol, and following up with contacts to enhance professional interactions. Additional lesson topics: 20 Social Networking Sites for Business Professionals; What is Confidentiality 10 Total Points
  • Lesson 6 Video
  • Assessment: Lesson 6 Exam

Lesson 7. The Art of Keeping Work Friendships Professional

Navigating personal relationships at work can complicate professional dynamics, yet managing these with care ensures a respectful and effective workplace. Understanding organizational culture, maintaining boundaries, and addressing conflicts are vital for balancing professionalism and personal ties. Additional lesson topics: When Personal Relationships at Work Become Problematic; Several Types of Work Relationships 10 Total Points
  • Lesson 7 Video
  • Assessment: Lesson 7 Exam

Lesson 8. Navigating Difficulties at Work

A genuine apology can mend professional relationships and demonstrate a commitment to improvement. Recognizing mistakes and expressing sincere remorse fosters trust and respect in the workplace. Additional lesson topics: Workplace Conflict Resolution; Workplace Conflict: How to Deal with Difficult People 10 Total Points
  • Lesson 8 Video
  • Assessment: Lesson 8 Exam

Lesson 9. Professional Excellence: Balancing Workload and Ethics

Professionalism in the workplace thrives when individuals manage shared environments effectively, address conflicts with tact, and respect the organizational hierarchy. By knowing when and how to say no, employees contribute to a cooperative atmosphere that fosters productivity and morale. Additional lesson topics: Business Etiquette and the Chain of Command; How to Handle an Employee Who Ignores the Chain of Command 8 Total Points
  • Lesson 9 Video
  • Assessment: Lesson 9 Exam

Lesson 10. From Evaluation to Evolution: Enhancing Your Professional Journey

Embracing change involves adapting to new roles, remaining informed about organizational shifts, and cultivating a growth mindset for personal and professional development. This attitude transforms uncertainty into opportunities, strengthening resilience and learning capabilities. 55 Total Points
  • Lesson 10 Video
  • Lesson discussions: How would you rate this course?; Program Evaluation Follow-up Survey (End of Course); Course Comments; Course Comments
  • Assessment: Lesson 10 Exam
  • Assessment: The Final Exam
133
Total Course Points
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Summarize political correctness in the workplace.
  • Define and recognize etiquette and professionalism in the interviewing process.
  • Define the role of organizational culture and office politics in professionalism.
  • Summarize etiquette and professionalism in communication and culture differences.
  • Summarize interpersonal etiquette and professionalism - networking, meetings, and confidentiality.
  • Describe issues that arise from intersecting personal and professional relationships.
  • Determine methods for handling conflict, harassment, and apologies.
  • Identify and resolve issues that result from shared physical environment, disagreements, and chain of command.
  • Demonstrate the right process to follow for evaluations, goals, termination, and resignation.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Business Professionalism
Course Number: 8900307
Lessons Rating: 4.44 / 5 Stars (1,693 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is fully available online in all 50 states, including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. It’s also offered in major English-speaking countries, such as the United Kingdom, Canada, Australia, and Ireland.
Last Updated: December 2023
CEU Value: 0.5 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Course Type: Self-Paced, Online Classes
Assessment Method: Lesson assignments and review exams
Instructor: John Chouinard
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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Student Testimonials

  • "I thought this course was very helpful, especially as someone who has very little experience of the work environment. I was able to learn a lot of information regarding business etiquette and professionalism which will definitely help me in the future. The section on the interview process was especially helpful as I have never been through an interview and was unsure of the expected conduct and how to interact with businesses." -- Josephine G.
  • "This course was very well written, easy to follow and organized logically." -- Theresa H.
  • "The course was very helpful to me and the instructor of this course was very nice." -- Marquetta L.
  • "This course was great and the Instructor was awesome!" -- Sharen G.

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