Online Class: Introduction to Six Sigma

Six Sigma is a methodology of implementing a highly successful project, or producing a high quality product or service, using techniques and principles that ensure excellence.

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  • 15
    Lessons
  • 22
    Exams &
    Assignments
  • 2,564
    Students
    have taken this course
  • 9
    Hours
    average time
  • 0.9
    CEUs
 
 
 

Course Description

Mastery of Six Sigma Principles

Six Sigma stands tall as a robust methodology, central to ensuring projects achieve their pinnacle of success. Rooted in principles that champion excellence, Six Sigma is built on a rich tapestry of time-tested best business practices. The ultimate aspiration of this approach? Crafting an operational milieu that is almost devoid of errors.

The intriguing moniker 'Six Sigma' derives from the Greek letter sigma, traditionally employed by mathematicians to gauge variability. Translating this to the business arena, variability becomes a yardstick for assessing errors within processes. Striving for perfection, Six Sigma aims to achieve an outstanding rate of fewer than 3.4 glitches for every million transactions, where a transaction can be visualized as a tangible product manufactured or a service executed.

The success story of Six Sigma lies in its evolutionary nature. By eliminating the redundancy inherent in preceding business methodologies, it has ascended to an esteemed pedestal, revered as a top-tier project management system. Prestigious global corporations vouch for Six Sigma's principles, driven by a contemporary business landscape where consumers are no longer content with mediocrity. They demand unparalleled excellence, compelling enterprises to raise their game in a market teeming with rivals.

Our course is a comprehensive tapestry, intricately weaving the core aspects of Six Sigma, designed to equip you with the knowledge and skills to don the prestigious mantle of a 'Black Belt'—an esteemed Six Sigma team player.

Detailed Course Outline

  1. History of Six Sigma: Delve deep into the origins of this methodology. Understand how it has evolved over the years, drawing examples from pioneering companies that adopted and benefitted from it.

  2. Implementing Six Sigma: Gain insights into the practical aspects of embedding Six Sigma principles into a business framework, spotlighting real-world success stories.

  3. Becoming a Customer and Market-Driven Enterprise: Understand the pivotal role of customers. Learn strategies that pivot businesses around market demands, underpinned by illustrative case studies.

  4. Customer Expectations and Needs: Dive into the psyche of the modern consumer. Decode their aspirations, needs, and expectations to tailor products and services that resonate.

  5. Linking Six Sigma Projects to Strategies: Harness the power of strategic alignment. Explore how Six Sigma projects can be seamlessly integrated with overarching business strategies.

  6. Attributes of Good Metrics: Metrics are the compass guiding businesses. Discover the characteristics of effective metrics that facilitate informed decision-making.

  7. Using Resources Wisely: Master the art of resource optimization. Learn how to allocate and utilize resources efficiently, maximizing ROI.

  8. Project Management Using the DMAIC and DMADV Models: Grasp these core Six Sigma models. Understand their nuances and applications, enriched by engaging case studies.

9-11. Define, Measure, and Analysis Phases: These modules dissect the first three phases of the DMAIC model. From defining problems to measuring metrics and analyzing data, understand the intricate steps that drive project success.

12-13. Analyzing Data Modules: Comprehend the art of data analysis. Whether it's streamlining value streams or experimenting with designs, these lessons emphasize data-driven decision-making.

14-15. Improve and Control Phases: The culmination of the DMAIC model. Learn how to implement improvements and establish controls to maintain those enhancements.

Why This Course?

Six Sigma, with its potent blend of analytics, strategies, and customer-centricity, is not just a methodology—it's a philosophy. In a world where competition is fierce, and customer loyalty is gold, embracing Six Sigma can be a game-changer.

Our course is not a mere academic exercise; it's a journey. A journey filled with insights, real-world examples, and hands-on exercises. By its conclusion, you'll not only comprehend the theoretical nuances of Six Sigma but be adept at applying them in real-world scenarios.

In a marketplace that rewards excellence, equip yourself with the tools to not just survive, but thrive. Dive into the world of Six Sigma with us, and chart a course to unparalleled professional success.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Average Lesson Rating:
4.36 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(1,480 votes)

Lesson 1. History of Six Sigma

16 Points
Six Sigma is a methodology of implementing a highly successful project, or producing a high quality product or service, using techniques and principles that ensure excellence.
  • Lesson 1 Video
  • Lesson discussions: Six Sigma; Reasons for Taking this Course
  • Complete: Lesson 1 Assignment
  • Complete Assignment: An Introduction
  • Assessment: Lesson 1: History of Six Sigma

Lesson 2. Implementing Six Sigma

15 Points
Successful companies have been implementing Six Sigma for over twenty years, companies are most successful if they focus on a few key concepts in implementation.
  • Lesson 2 Video
  • Lesson discussions: Using Six Sigma
  • Complete: Lesson 2 Assignment
  • Assessment: Lesson 2 : Implementing Six Sigma

Lesson 3. Becoming a Customer and a Market Driven Enterprise

15 Points
As we covered in a previous chapter, a core concept in Six Sigma is the emphasis on increasing customer value.
  • Lesson 3 Video
  • Complete: Lesson 3 Assignment
  • Assessment: Lesson 3: Becoming a Customer and Market-Driven Enterprise

Lesson 4. Customer Expectations and Needs

15 Points
While customers drive the market by expressing their opinion about existing products and technologies, as we covered in the previous chapter, they rarely are aware of early developments in technology.
  • Lesson 4 Video
  • Complete: Lesson 4 Assignment
  • Assessment: Lesson 4: Customer Expectations and Needs

Lesson 5. Linking Six Sigma Projects to Strategies

15 Points
In the last chapter, we discussed the importance of linking customers' expectations to a company's initiatives and strategies.
  • Lesson 5 Video
  • Complete: Lesson 5 Assignment
  • Assessment: Lesson 5: Linking Six Sigma Projects to Strategies

Lesson 6. Attributes of Good Metrics

9 Points
Decisions by senior management or a company's board of directors must use objective data in order to accurately report on the needs of a company's customers.
  • Lesson 6 Video
  • Assessment: Lesson 6: Attributes of Good Metrics

Lesson 7. Using Resources Wisely

10 Points
Projects are the backbone of any Six Sigma organization. Project based initiatives, as facilitated through Six Sigma, are what create changes that result in innovations and breakthroughs.
  • Lesson 7 Video
  • Assessment: Lesson 7: Using Resources Wisely

Lesson 8. Project Management Using the DMAIC and DMADV Models

10 Points
This chapter will provide an overview of some of the most important tools and project management concepts used by Six Sigma teams and Black Belts.
  • Lesson 8 Video
  • Assessment: Lesson 8: Project Management Using the DMAIC and DMADV Models

Lesson 9. The Define Phase

10 Points
The Define Phase is the first phase in all Six Sigma projects, whether the goals of the project are process improvement or better designed products.
  • Lesson 9 Video
  • Assessment: Lesson 9: The Define Phase

Lesson 10. The Measure Phase

10 Points
The Measure Phase is the second phase of the Six Sigma "Define, Measure, Analyze, Improve, and Control," or DMAIC, model.
  • Lesson 10 Video
  • Assessment: Lesson 10: The Measure Phase

Lesson 11. Measurement System Analysis

10 Points
Data is the most important elements of a Six Sigma project and if measurements of the data are going to be used to enact substantial changes in a company, the data must be confirmed to be accurate.
  • Lesson 11 Video
  • Assessment: Lesson 11: Measurement System Analysis

Lesson 12. Analyzing Data: Value Streams and Dealing with Variations

8 Points
The third phase of the DMAIC model in a Six Sigma project is Analysis.
  • Lesson 12 Video
  • Assessment: Lesson 12: Analyzing Data: Value Streams and Dealing with Variations

Lesson 13. Analyzing Data: Designed Experiments

9 Points
In the last chapter, the methods discussed for analyzing data were really only effective in comparing two things, whether it was two sets of samples or one sample and the improvement goal. Additional lesson topics: Design of Experiments
  • Lesson 13 Video
  • Lesson discussions: Statistics
  • Assessment: Lesson 13: Analyzing Data: Designed Experiments

Lesson 14. The Improve Phase

9 Points
After the necessary data has been analyzed, and causes and effects determined, the next phase in the DMAIC model is Improve.
  • Lesson 14 Video
  • Assessment: Lesson 14: The Improve Phase

Lesson 15. The Control Phase

78 Points
The last phase in Six Sigma's DMAIC model is the Control Phase.
  • Lesson 15 Video
  • Lesson discussions: End of Course Poll; Program Evaluation Follow-up Survey (End of Course); Course Comments; Course Comments
  • Assessment: Lesson 15: The Control Phase
  • Assessment: The Final Exam
239
Total Course Points
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe the history of six sigma.
  • Summarize implementing six sigma.
  • Describe becoming a customer and a market driven enterprise.
  • Define customer expectations and needs.
  • Determine how to link six sigma projects to strategies.
  • Recognize attributes of good metrics.
  • Describe using resources wisely.
  • Summarize Project Management Using the DMAIC and DMADV Models.
  • Identify the define phase.
  • Identify the measure phase.
  • Summarize Measurement System Analysis.
  • Describe analyzing data: value streams and dealing with variations.
  • Describe analyzing data: designed experiments.
  • Identify the improve phase.
  • Identify the control phase.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 

Additional Course Information

Online CEU Certificate
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Document Your CEUs on Your Resume
 
Course Title: Introduction to Six Sigma
Course Number: 7550470
Lessons Rating: 4.36 / 5 Stars (1,480 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: You can take this course online in every U.S. state including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. International availability includes English-speaking countries like Canada, Australia, the UK, and South Africa.
Last Updated: February 2024
Course Type: Self-Paced, Online Class
CEU Value: 0.9 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Linda Zavadil
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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Student Testimonials

  • "The course was extremely helpful to jump-start my understanding of Six Sigma methodologies; the writing assignments were a great tools to synthesize the readings content. The extra readings added needed peripheries and helped me appreciate the breadth of the six Sigma applications and the flexibility of the system." -- Houssam E.
  • "I learned a lot from this course and found it to be very helpful. I liked that the course materials could be printed and that the videos were captioned so the course was very accessible." -- Audrey C.
  • "Excellent course. Great instructor." -- Shelly B.

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