Online Class: Personal Communication Skills Level 4

This advanced course offers a deep dive into the art of communication, providing insights into the subtleties of verbal and nonverbal cues and the power of digital written interactions. By learning to tackle communication barriers and handle conflict constructively, you’ll cultivate versatile skills that enhance professional success and personal growth.

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$120.00
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$120.00 (with CEU Certificate)
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  • 12
    Lessons
  • 14
    Exams &
    Assignments
  • 7
    Hours
    average time
  • 0.7
    CEUs
 
 
 

Course Description

Personal Communication Skills Level 4: Mastering the Art of Interaction

In the intricate tapestry of modern life, the ability to communicate effectively stands as a linchpin in both personal and professional spheres. Personal Communication Skills Level 4 is an advanced course meticulously designed to hone your communication skills, transforming the way you interact with the world around you.

The Power of Communication

Communication is not just an exchange of words; it is the bedrock of relationships, professional success, and daily interactions. This course delves into the multifaceted nature of communication, exploring verbal and nonverbal cues, written expressions, and the nuances of digital communication. Understanding and mastering these aspects can significantly enhance your interactions, leading to more fruitful relationships and professional achievements.

A Journey Through Diverse Communication Styles

At the outset, the course introduces you to the spectrum of communication styles. Recognizing and understanding these styles is crucial for effective interaction. Each style serves a unique purpose, and through this course, you will learn to identify and adapt to these styles, enhancing your versatility in various communication scenarios.

Verbal and Nonverbal Mastery

The course goes beyond mere words, diving into the realm of verbal and nonverbal communication. Verbal communication is dissected into its subcategories, allowing for a deeper understanding of how to convey and interpret messages effectively. Similarly, nonverbal communication is given due emphasis, equipping you with the skills to read body language, facial expressions, and other silent cues that often speak louder than words.

Written Communication in the Digital Age

In an era dominated by digital communication, the ability to convey ideas effectively through writing is more crucial than ever. This course covers various aspects of written communication, tailoring your skills for both personal and professional purposes. From crafting compelling emails to engaging social media posts, you will learn how to leverage written communication to its full potential.

Cultivating Conversational Skills

Conversations are the heart of human interaction. This course emphasizes the art of conversation, teaching you to engage in meaningful dialogues that are both interesting and insightful. By mastering conversational skills, you will be able to experience truly dynamic and two-sided communication.

Navigating Group Dynamics

Understanding group communication dynamics is key in both personal and professional settings. The course explores group interaction patterns, providing insights into how to navigate and influence group discussions effectively. This knowledge is invaluable in ensuring that group communications are productive and goal-oriented.

Embracing Communications Technology

With technology revolutionizing the way we communicate, the course also addresses the impact of digital communication tools. You will learn about the latest communication technologies and how they have transformed interactions in both business and personal contexts.

Overcoming Communication Barriers

Communication barriers, whether cultural, emotional, or situational, can hinder effective interaction. This course identifies these barriers and offers strategies to overcome them. Understanding these obstacles is the first step in ensuring clear and unambiguous communication.

Cross-Cultural Communication

In an increasingly globalized world, the ability to communicate across cultures is indispensable. The course covers cross-cultural communication, preparing you to navigate the complexities of interacting with individuals from diverse backgrounds. This skill is particularly essential in today's multicultural work environments and global business landscapes.

Managing Disagreements and Conflicts

Conflict is an inevitable part of human interaction. This course teaches you how to handle disagreements constructively, ensuring that conflicts become opportunities for growth rather than obstacles. You will learn techniques for conflict resolution that can be applied in various situations.

The Art of Negotiation

Negotiation is a critical skill in both personal and professional contexts. The course integrates previous lessons, showing how to utilize your enhanced communication skills to negotiate effectively. Whether it's in a boardroom or a family setting, these negotiation skills will prove invaluable.

Constructive Criticism: Giving and Receiving

Feedback is a crucial part of growth and improvement. This course teaches the dynamics of giving and receiving constructive criticism, a skill that can dramatically improve both personal and professional relationships.

Transformative Learning Experience

Personal Communication Skills Level 4 is not just a course; it's a transformative journey that will reshape the way you interact with the world. Recent studies have shown that effective communication skills are linked to higher success rates in both personal and professional life. By the end of this course, you will not only have enhanced your communication skills but also gained a deeper understanding of human interaction, preparing you for a future where you can navigate any conversation with confidence and skill.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Average Lesson Rating:
5.00 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(35 votes)

Lesson 1. Understand Your Voice: Mastering Communication Styles

Understanding varied communication styles enhances mutual comprehension, given their distinct characteristics. Mastery over these styles, including passive, aggressive, passive-aggressive, and assertive, offers a pathway to becoming a proficient and respectful communicator. 101 Total Points
  • Lesson 1 Video
  • Review Practice Worksheet: 57700175rz59051.png
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: Why this Course?
  • Assessment: Lesson 1 Exam

Lesson 2. Mastering the Art of Verbal Communication

By refining verbal communication strategies through voice, inflection, and thoughtful word choice, individuals can mitigate miscommunications and connect more authentically. Rhonda's case study illustrates how adapting conversational techniques to her new supervisory role improved her relationships with colleagues. 100 Total Points
  • Lesson 2 Video
  • Assessment: Lesson 2 Exam

Lesson 3. Decoding the Unspoken: An Introduction to Nonverbal Communication

Mirroring, a technique of nonverbal communication, fosters rapport by subtly reflecting the other person’s movements and expressions. This practice, when applied thoughtfully, can ease tensions and create a harmonious communicative environment. 90 Total Points
  • Lesson 3 Video
  • Assessment: Lesson 3 Exam

Lesson 4. Crafting Clarity: Mastering the Art of Written Communication

Despite its challenges, written communication is essential in today's digital age, facilitating both personal and business interactions through emails, memos, and messages. Understanding your audience and maintaining a consistent style enhance message clarity, reducing the potential for misinterpretation. 100 Total Points
  • Lesson 4 Video
  • Assessment: Lesson 4 Exam

Lesson 5. Mastering the Art of Dialogue: Enhance Your Conversational Skills

The art of conversation involves not just speaking, but truly engaging with others through active listening and being an appealing speaker. Active listening ensures you understand other perspectives, while engaging speaking lets you effectively convey your own ideas, setting the foundation for meaningful interactions. 90 Total Points
  • Lesson 5 Video
  • Assessment: Lesson 5 Exam

Lesson 6. The Power of Group Interaction

Group communications are nuanced, requiring skills to balance inclusion, control, and affection to reach goals. Properly managing group dynamics and potential miscommunications is vital for achieving effective outcomes and collaborative solutions. 100 Total Points
  • Lesson 6 Video
  • Assessment: Lesson 6 Exam

Lesson 7. ComTech Simplified

Today's communication tools break location barriers, enhancing connectivity but often blurring the lines between work and personal life. This lesson looks at how the rapid pace of communication affects relationships and job boundaries, sometimes leading to misunderstandings. 70 Total Points
  • Lesson 7 Video
  • Assessment: Lesson 7 Exam

Lesson 8. Breaking Down the Walls of Miscommunication

The lesson underscores how conscious adjustments to physical settings and awareness of personal biases can significantly enhance communication. By prioritizing patience, openness, and adaptability, individuals can minimize misunderstandings and foster more productive dialogues. 100 Total Points
  • Lesson 8 Video
  • Assessment: Lesson 8 Exam

Lesson 9. Understanding Cultural Communication

Navigating global business communications involves understanding subtle cultural nuances, beyond just translating language. Strategies like acknowledging cultural differences, avoiding assumptions, and learning basic cultural norms facilitate more effective cross-cultural interactions. 100 Total Points
  • Lesson 9 Video
  • Assessment: Lesson 9 Exam

Lesson 10. Resolving Disagreements Efficiently

Healthy conflict is not only inevitable but can be advantageous by bringing new insights to the table. Setting guidelines for respectful discourse prevents conflicts from turning into bullying or damaging interactions. 100 Total Points
  • Lesson 10 Video
  • Assessment: Lesson 10 Exam

Lesson 11. Navigating the Complexities of Negotiation: Strategies for Success

Understanding negotiation involves recognizing it as a complex art of resolving disputes through communication, not force, tailored to varying human personalities and topics. By mastering different negotiation styles and proactive strategies, you can aim for beneficial outcomes while considering others' perspectives. 100 Total Points
  • Lesson 11 Video
  • Assessment: Lesson 11 Exam

Lesson 12. Constructive Criticism Essentials

Offering and receiving constructive criticism hinges on understanding critical relationships and distinguishing between business and personal feedback. Effective criticism involves reviewing the situation, detaching emotion, focusing on actions, using the 'sandwich' approach, and inviting collaboration for improvement. 137 Total Points
  • Lesson 12 Video
  • Lesson discussions: End of Course Poll; Course Comments
  • Assessment: Lesson 12 Exam
  • Assessment: The Final Exam
1188
Total Course Points
 

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Personal Communication Skills Level 4
Course Number: 57700175
Lessons Rating: 5.00 / 5 Stars (35 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is offered online and is accessible in every state across the U.S., including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. Learners in English-speaking countries like Canada, Australia, the United Kingdom, and South Africa can also enroll.
Last Updated: December 2023
Course Type: Self-Paced, Online Class
CEU Value: 0.7 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Linda Zavadil
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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