Online Class: Personal Communication Skills Level 2

Embark on a transformative journey that refines your interpersonal communications, helping you navigate cultural nuances and develop empathy. This course equips you to turn conversations into masterpieces by understanding verbal and nonverbal dynamics.

$95.00
no certificate
- OR -
$120.00
with CEU Certificate*
Start Right Now!
$120.00 (with CEU Certificate)
Taking multiple courses? Save with our platinum program.
 
  • 14
    Lessons
  • 21
    Exams &
    Assignments
  • 2,379
    Students
    have taken this course
  • 7
    Hours
    average time
  • 0.7
    CEUs
 
 
 

Course Description

Imagine a world where every conversation you engage in is nothing short of a masterpiece�where each word is chosen with intention, where silence speaks volumes, and where you are as articulate in your body language as you are in your verbal exchanges. Welcome to "Personal Communication Skills Level 2," a transformative journey designed not just to refine, but to revolutionize your interpersonal interactions. This is more than a course; it's an odyssey that takes you beyond the commonplace understanding of communication, placing you firmly on a path to becoming an eloquent conductor of human connection.

In today's hyper-connected world, having the ability to communicate effectively is your golden ticket to success. It empowers you to forge deeper relationships, both personally and professionally, by overcoming barriers, whether they be cultural, emotional, or technological. This course offers you the unique opportunity to harness these essential tools. Imagine walking into a room and effortlessly reading it�understanding the subtle nuances of nonverbal cues, untangling the complex web of verbal exchanges, and navigating cultural boundaries with ease. That's the power that awaits you in this course.

We'll take you on a captivating journey beyond words and phrases, delving into the very core of interpersonal communication. Unlike ordinary courses, our approach emphasizes the emotional tapestry and cultural fluency that frame every interaction. Picture yourself transforming awkward conversations into meaningful dialogues, filled with empathy and understanding. You'll become a master of listening�not just hearing, but truly understanding�from a place of depth and authenticity that resonates with everyone around you.

Our curriculum is intricately woven to be as dynamic as it is informative. We will unravel the secrets of nonverbal communication, where much of the magic happens. Here, subtle gestures, facial expressions, and even your posture become your allies in building trust and respect. Imagine holding a conversation where every nod, every glance is intentional, a bridge connecting you to another person's world.

With "Personal Communication Skills Level 2," you'll explore the fascinating world of cultural communication, understanding how behavior shifts with context, and learning to adapt your style to connect genuinely across cultural lines. This isn't about rote memorization of customs; it's about opening your mind and heart to the rich tapestry of global human experience, allowing you to engage sincerely and meaningfully.

Our approach to teaching perception dynamics will reshape your viewpoint. You'll learn to see beyond biases and stereotypes, fostering empathy and understanding in every conversation. Think of this as a superpower, enabling you to navigate even the most challenging dynamics with grace.

Social relationships, our lifeblood, form the crux of our existence. Through this course, you will gain insights into the forces that attract people to one another and learn to cultivate connections that are not just superficial, but deeply rooted and nourishing. Your professional and personal life will no longer exist in separate spheres but will instead enhance each other through the relationships you build.

We also venture into the realm of conflicts, which are inevitable yet transformative if managed with skill. You will acquire the art of resolving disagreements constructively, turning potential rifts into avenues for innovation and strengthened ties.

By the end of this course, you'll embrace assertiveness without losing empathy. You'll discover your style, refining it into a tool that empowers you to express yourself confidently and clearly while remaining receptive to others around you.

The time to transform your communication skills is now. Enroll in "Personal Communication Skills Level 2" and unlock the door to a future rich with profound human connections. Dive into a world where communication transcends simple exchange and becomes your most powerful ally, enriching your life beyond measure. This isn't just an educational experience; it's an investment in yourself, an essential step towards becoming a more connected, compassionate, and effective communicator.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Average Lesson Rating:
4.4 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(56 votes)

Lesson 1. Mastering the Art of Interpersonal Communication: A Journey Beyond Words

Communication transcends messages, encompassing emotional awareness, cultural nuances, and technological acumen. Embracing the challenges and opportunities presented by digital platforms enables more meaningful interactions and greater comprehension across boundaries. 2 Total Points
  • Lesson 1 Video
  • Review Practice Worksheet: Lesson-1-WordSearch-7866.pdf
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: Motives for Taking this Course

Lesson 2. Essential Skills for Effective Communication

Harnessing digital literacy and cultural intelligence enables us to navigate modern communication platforms and global interactions adeptly. Continuous learning and feedback are vital elements in this journey, ensuring ongoing improvement in conveying ideas and understanding others. 11 Total Points
  • Lesson 2 Video
  • Review Practice Worksheet: Lesson-2-WordSearch-7868.pdf
  • Complete: Lesson 2 Activity
  • Assessment: Lesson 2 Exam

Lesson 3. Cultural Communication Simplified

Cultural intelligence, or CQ, is about adapting one's behavior to suit various cultural contexts, not about knowing all cultural details. By respecting local customs and adapting to diverse cultural norms, we can participate in meaningful exchanges and foster deeper connections. 10 Total Points
  • Lesson 3 Video
  • Review Practice Worksheet: Lesson-3-WordSearch-7870.pdf
  • Assessment: Lesson 3 Exam

Lesson 4. Communication and Self: A Profound Relationship

Communication mirrors our self-concept, impacting interactions and relationships profoundly as we manage our self-image. A flexible self-concept, buoyed by introspection and positive environments, allows for adaptive growth and fulfilling connections. 10 Total Points
  • Lesson 4 Video
  • Review Practice Worksheet: Lesson-4-WordSearch-7872.pdf
  • Complete: Lesson 4 Activity
  • Assessment: Lesson 4 Exam

Lesson 5. Nonverbal Cues: More Than Meets the Eye

Despite the prominence of spoken language, up to 93% of communication is nonverbal, unfolding through facial expressions, gestures, touch, and scent. Mastering these cues allows us to navigate diverse cultural interactions, revealing unseen layers of meaning in human connections. 9 Total Points
  • Lesson 5 Video
  • Review Practice Worksheet: Lesson-5-WordSearch-7874.pdf
  • Complete: Lesson 5 Activity
  • Assessment: Lesson 5 Exam

Lesson 6. Perception Dynamics in Human Interaction

Interpersonal perception involves the intricate process of selecting, organizing, and interpreting stimuli to navigate social interactions effectively. Understanding these dynamics helps overcome biases and stereotypes, enhancing empathy and communication. 10 Total Points
  • Lesson 6 Video
  • Review Practice Worksheet: Lesson-6-WordSearch-7876.pdf
  • Complete: Lesson 6 Activity
  • Assessment: Lesson 6 Exam

Lesson 7. Listen Up: Transformative Practices for Effective Communication

Active listening transforms communication by enabling profound understanding and meaningful connections. By analyzing its components and techniques, one can unlock the personal and professional power inherent in truly listening. 10 Total Points
  • Lesson 7 Video
  • Review Practice Worksheet: Lesson-7-WordSearch-7878.pdf
  • Assessment: Lesson 7 Exam

Lesson 8. Social Relationships: The Core of Our Existence

Interpersonal relationships are shaped by attraction factors such as physical appearance, proximity, similarity, and complementarity, each contributing uniquely to the bonds we form. These dynamics facilitate the creation and preservation of crucial relationships, enhancing both personal and professional interactions. 10 Total Points
  • Lesson 8 Video
  • Review Practice Worksheet: Lesson-8-WordSearch-7880.pdf
  • Assessment: Lesson 8 Exam

Lesson 9. Navigating the Emotional Landscape: From Awareness to Wisdom

Fear serves as an innate, protective mechanism responding to perceived threats, inducing physiological changes to prepare us for 'fight or flight'. Social anxiety, a fear-driven emotion, when chronic, necessitates therapeutic intervention to overcome its daily life impacts. 10 Total Points
  • Lesson 9 Video
  • Review Practice Worksheet: Lesson-9-WordSearch-7882.pdf
  • Assessment: Lesson 9 Exam

Lesson 10. Conflict: Catalyst for Change and Innovation

Viewed as an expressed struggle resulting from perceived incompatible goals and scarce resources, conflict is inherent in interdependent relationships. When managed constructively with empathy, it serves as a medium for dialogue, fostering personal growth and strengthened connections. 9 Total Points
  • Lesson 10 Video
  • Review Practice Worksheet: Lesson-10-WordSearch-7884.pdf
  • Complete: Lesson 10 Activity
  • Assessment: Lesson 10 Exam

Lesson 11. Constructive Communication vs. Hostile Interactions

Parental verbal aggression has severe long-term effects on children, influencing their psychological health and future relationships. Encouraging autonomy and constructive communication in parenting nurtures healthier emotional development, breaking the cycle of aggression. 10 Total Points
  • Lesson 11 Video
  • Review Practice Worksheet: Lesson-11-WordSearch-7886.pdf
  • Complete: Lesson 11 Activity
  • Assessment: Lesson 11 Exam

Lesson 12. From Passive to Assertive: Transforming Your Communication Style

Confident communication is a harmonious blend of verbal clarity and empowering nonverbal signals like eye contact and relaxed gestures, forming a congruent message of self-assuredness. By embracing empathy alongside assertiveness, one can effectively navigate diverse cultural contexts, enhancing both personal and professional dynamics. 10 Total Points
  • Lesson 12 Video
  • Review Practice Worksheet: Lesson-12-WordSearch-7888.pdf
  • Assessment: Lesson 12 Exam

Lesson 13. Tailored Talk

The lesson offers insights into identifying and respecting audience values while navigating cultural nuances to tailor communications effectively. Coupling this understanding with storytelling and visual aids enhances message engagement, reducing misunderstandings and building cultural bridges. 7 Total Points
  • Lesson 13 Video
  • Review Practice Worksheet: Lesson-13-WordSearch-7890.pdf
  • Assessment: Lesson 13 Exam

Lesson 14. The Art of Cultivating Communication: Enhancing Approachability and Connection

Approachability in communication involves balancing positive engagement and understanding the damage of disconfirming messages. Effective communication, including nonverbal cues and active listening, promotes mutual respect, fostering deeper interpersonal connections. 46 Total Points
  • Lesson 14 Video
  • Review Practice Worksheet: Lesson-14-WordSearch-7892.pdf
  • Lesson discussions: End of Course Poll; Course Comments; Reasons for Taking this Course
  • Assessment: Lesson 14 Exam
  • Assessment: The Final Exam
164
Total Course Points
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Demonstrate an understanding of the simultaneous exchange process in communication by identifying nonverbal cues during a conversation and describing how they influence verbal communication.
  • Evaluate how different types of communication, such as verbal, nonverbal, and digital communication, impact message interpretation by analyzing case studies and providing solutions for potential misunderstandings.
  • Define and apply the key components of communication competence, including self-awareness, adaptability, empathy, cognitive complexity, and ethics, in varied interpersonal situations.
  • Demonstrate the ability to use digital tools and cultural intelligence to enhance communication competence across different cultural contexts and digital platforms effectively.
  • Demonstrate cultural intelligence by applying strategies like active listening, openness, and empathy to improve communication in multicultural settings.
  • Recognize and describe the impact of cultural differences in communication by identifying high-context and low-context cultural traits and their influence on interactions.
  • Analyze and demonstrate the role of self-esteem in fulfilling interpersonal needs, such as control, inclusion, and affection, through practical communication scenarios.
  • Identify and describe how self-perception influences communication effectiveness, using specific examples of differing self-concepts and their impact on relationships.
  • Analyze and describe the role of nonverbal cues in reinforcing or contradicting verbal messages, using specific scenarios to illustrate their impact.
  • Identify and demonstrate understanding of the ten primary areas of nonverbal communication by providing examples from different cultural contexts.
  • Demonstrate the ability to identify and select key stimuli in complex social situations for improved interpersonal communication.
  • Interpret and assign meaning to various interpersonal interactions by considering personal biases and past experiences.#
  • Define the five components of listening: hearing, attending, understanding, remembering, and responding, and demonstrate their integration in effective communication.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Personal Communication Skills Level 2
Course Number: 57700173
Lessons Rating: 4.4 / 5 Stars (56 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is offered online and is accessible in every state across the U.S., including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. Learners in English-speaking countries like Canada, Australia, the United Kingdom, and South Africa can also enroll.
Last Updated: December 2023
CEU Value: 0.7 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Course Type: Self-Paced, Online Classes
Assessment Method: Lesson assignments and review exams
Instructor: Linda Zavadil
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

Choose Your Subscription Plan

Course Only
One Course
No Certificate / No CEUs
$95
for 6 months
 
Billed once
This course only
Includes certificate X
Includes CEUs X
Self-paced Yes
Instructor support Yes
Time to complete 6 months
No. of courses 1 course
Certificate Course
One Course
Certificate & CEUs
$120
for 6 months
 
Billed once
This course only
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 6 months
No. of courses 1 course
Platinum Yearly
ALL COURSES
Certificates & CEUs
$189
per year
 
Billed once
Includes all 600+ courses
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 12 Months
No. of courses 600+
Platinum 2 Years
ALL COURSES
Certificates & CEUs
$299
for 2 years
You save $79.00!
Billed once
Includes all 600+ courses
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 24 Months
No. of courses 600+
 

Related Courses