Course Description

Imagine a world where every conversation you engage in is nothing short of a masterpiece—where each word is chosen with intention, where silence speaks volumes, and where you are as articulate in your body language as you are in your verbal exchanges. Welcome to "Personal Communication Skills Level 2," a transformative journey designed not just to refine, but to revolutionize your interpersonal interactions. This is more than a course; it's an odyssey that takes you beyond the commonplace understanding of communication, placing you firmly on a path to becoming an eloquent conductor of human connection.

In today's hyper-connected world, having the ability to communicate effectively is your golden ticket to success. It empowers you to forge deeper relationships, both personally and professionally, by overcoming barriers, whether they be cultural, emotional, or technological. This course offers you the unique opportunity to harness these essential tools. Imagine walking into a room and effortlessly reading it—understanding the subtle nuances of nonverbal cues, untangling the complex web of verbal exchanges, and navigating cultural boundaries with ease. That's the power that awaits you in this course.

We'll take you on a captivating journey beyond words and phrases, delving into the very core of interpersonal communication. Unlike ordinary courses, our approach emphasizes the emotional tapestry and cultural fluency that frame every interaction. Picture yourself transforming awkward conversations into meaningful dialogues, filled with empathy and understanding. You'll become a master of listening—not just hearing, but truly understanding—from a place of depth and authenticity that resonates with everyone around you.

Our curriculum is intricately woven to be as dynamic as it is informative. We will unravel the secrets of nonverbal communication, where much of the magic happens. Here, subtle gestures, facial expressions, and even your posture become your allies in building trust and respect. Imagine holding a conversation where every nod, every glance is intentional, a bridge connecting you to another person's world.

With "Personal Communication Skills Level 2," you'll explore the fascinating world of cultural communication, understanding how behavior shifts with context, and learning to adapt your style to connect genuinely across cultural lines. This isn't about rote memorization of customs; it's about opening your mind and heart to the rich tapestry of global human experience, allowing you to engage sincerely and meaningfully.

Our approach to teaching perception dynamics will reshape your viewpoint. You'll learn to see beyond biases and stereotypes, fostering empathy and understanding in every conversation. Think of this as a superpower, enabling you to navigate even the most challenging dynamics with grace.

Social relationships, our lifeblood, form the crux of our existence. Through this course, you will gain insights into the forces that attract people to one another and learn to cultivate connections that are not just superficial, but deeply rooted and nourishing. Your professional and personal life will no longer exist in separate spheres but will instead enhance each other through the relationships you build.

We also venture into the realm of conflicts, which are inevitable yet transformative if managed with skill. You will acquire the art of resolving disagreements constructively, turning potential rifts into avenues for innovation and strengthened ties.

By the end of this course, you'll embrace assertiveness without losing empathy. You'll discover your style, refining it into a tool that empowers you to express yourself confidently and clearly while remaining receptive to others around you.

The time to transform your communication skills is now. Enroll in "Personal Communication Skills Level 2" and unlock the door to a future rich with profound human connections. Dive into a world where communication transcends simple exchange and becomes your most powerful ally, enriching your life beyond measure. This isn't just an educational experience; it's an investment in yourself, an essential step towards becoming a more connected, compassionate, and effective communicator.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Demonstrate an understanding of the simultaneous exchange process in communication by identifying nonverbal cues during a conversation and describing how they influence verbal communication.
  • Evaluate how different types of communication, such as verbal, nonverbal, and digital communication, impact message interpretation by analyzing case studies and providing solutions for potential misunderstandings.
  • Define and apply the key components of communication competence, including self-awareness, adaptability, empathy, cognitive complexity, and ethics, in varied interpersonal situations.
  • Demonstrate the ability to use digital tools and cultural intelligence to enhance communication competence across different cultural contexts and digital platforms effectively.
  • Demonstrate cultural intelligence by applying strategies like active listening, openness, and empathy to improve communication in multicultural settings.
  • Recognize and describe the impact of cultural differences in communication by identifying high-context and low-context cultural traits and their influence on interactions.
  • Analyze and demonstrate the role of self-esteem in fulfilling interpersonal needs, such as control, inclusion, and affection, through practical communication scenarios.
  • Identify and describe how self-perception influences communication effectiveness, using specific examples of differing self-concepts and their impact on relationships.
  • Analyze and describe the role of nonverbal cues in reinforcing or contradicting verbal messages, using specific scenarios to illustrate their impact.
  • Identify and demonstrate understanding of the ten primary areas of nonverbal communication by providing examples from different cultural contexts.
  • Demonstrate the ability to identify and select key stimuli in complex social situations for improved interpersonal communication.
  • Interpret and assign meaning to various interpersonal interactions by considering personal biases and past experiences.#
  • Define the five components of listening: hearing, attending, understanding, remembering, and responding, and demonstrate their integration in effective communication.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
Motives for Taking this Course 2 points
Lesson 2 Activity 1 points
Lesson 2 Exam 10 points
Lesson 3 Exam 10 points
Lesson 4 Activity 1 points
Lesson 4 Exam 9 points
Lesson 5 Activity 1 points
Lesson 5 Exam 8 points
Lesson 6 Activity 1 points
Lesson 6 Exam 9 points
Lesson 7 Exam 10 points
Lesson 8 Exam 10 points
Lesson 9 Exam 10 points
Lesson 10 Activity 1 points
Lesson 10 Exam 8 points
Lesson 11 Activity 1 points
Lesson 11 Exam 9 points
Lesson 12 Exam 10 points
Lesson 13 Exam 7 points
Lesson 14 Exam 8 points
The Final Exam 38 points
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