Online Class: Concierge 101 — How to Run a Personal Service Business

Learn how to successfully run a profitable errand business with this innovative online class that will not only provide the right strategies for success, but also help you avoid the most common mistakes and pitfalls of the concierge industry.

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$120.00 (with CEU Certificate)
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  • 11
    Lessons
  • 24
    Exams &
    Assignments
  • 1,572
    Students
    have taken this course
  • 11
    Hours
    average time
  • 1.1
    CEUs
 
 
 

Course Description

Seize the Moment: Launching Your Personal Concierge Service

In the hustle and bustle of the 21st century, the demand for personal errand services has surged. Whether it's juggling work-life responsibilities or simply seeking more leisure time, many individuals are now seeking the convenience of a personal concierge. For the budding entrepreneur, this spells opportunity.

From full-time parents, emerging professionals, to anyone with a zest for business, launching a personal errand service is a venture that beckons with promise. Why? The barriers to entry are low, the schedule is malleable, and the industry's growth trajectory is robust.

Our comprehensive course offers a deep dive into the intricacies of initiating, nurturing, and scaling a personal concierge business. Drawing on real-world examples, industry trends, and expert insights, we offer a blend of theoretical knowledge and actionable steps.

Reasons to Consider a Personal Errand Service:

  1. Minimal Initial Investment: Unlike many businesses that require substantial startup capital, a personal errand service can be initiated on a shoestring budget. Whether it's transport costs or basic communication tools, the initial expenses are manageable.

  2. Scalability: Start small, dream big. Begin as a one-person team, but with strategic planning and consistent quality of service, there's potential to grow, employ others, and even establish a brand presence in the industry.

  3. Flexibility: This venture doesn't demand a 9-to-5 commitment. It's tailor-made for those who seek a work-life balance, be it stay-at-home parents, part-time artists, or anyone who desires control over their professional tempo.

  4. Emerging Market: As our lifestyles become increasingly hectic, the need for such services is only set to rise. Whether it's busy professionals, elderly individuals, or overwhelmed parents, your potential client base is vast and varied.

Course Breakdown:

  • Lesson 1: Tapping into the Demand - Understand the driving factors behind the burgeoning demand for personal errand services.

  • Lesson 2: Deciphering Your Audience - A deep-dive into identifying and understanding your potential clients. From demographics to psychographics, know who you're serving.

  • Lesson 3: The Art of Professionalism - Elevate your service with impeccable manners, integrity, and the soft skills that make a difference.

  • Lesson 4: Crafting Your Business Ethos - Establish the values, mission, and vision that will guide your enterprise.

  • Lesson 5: Budgeting 101 - A practical guide to understanding and managing your initial expenses.

  • Lesson 6: Valuation Strategies - Learn how to price your services competitively while ensuring profitability.

  • Lesson 7: Broadening Your Horizons - Explore ways to bundle and offer complementary services, enhancing your portfolio.

  • Lesson 8: Promoting Your Brand - Harness both traditional and digital marketing tools to reach your audience effectively.

  • Lesson 9: Strategic Growth - Tips and strategies to expand your services and client base, ensuring sustainable growth.

  • Lesson 10: Navigating Challenges - Address common misconceptions, and master the art of time management to optimize productivity.

  • Lesson 11: Sealing the Deal - Understand the essentials of crafting client contracts that safeguard both parties.

Envision your future: one where you're the captain of your ship, charting a course through the vibrant waters of the personal concierge industry. With our course as your compass, you'll be well-equipped to navigate the challenges and capitalize on the opportunities that lie ahead. Dive in, and witness the transformation from an aspirant to a thriving entrepreneur.

Courses Frequently Bought Together:
  • Completely Online
  • Self-Paced
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Average Lesson Rating:
4.4 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(863 votes)

Lesson 1 : The Growing Need for Your Services

36 Points
In the United States today there is a growing need for personal errand services. What would have in some circles been considered simple laziness a generation ago is now considered a necessity in many instances.
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: Lesson 1: Emerging Needs for Your Services
  • Complete Assignment: An Introduction
  • Assessment: Lesson 1:The Growing Need for Your Services

Lesson 2 : Knowing and Understanding Your Target Market

35 Points
To create or build any business you must first know and understand your target market. Before starting your particular errand service you will want to identify what segment of the population you want to serve.
  • Lesson 2 Video
  • Complete Assignment: Lesson 2: Identify and Know Your Market
  • Assessment: Lesson 2: Knowing and Understanding Your Target Market

Lesson 3 : Professionalism and Good Manners

28 Points
Professionalism and good manners are essentials for the errand services industry. Both your client and the client he asks you to visit on his behalf, expect and need top notch professionalism and manners from your staff.
  • Lesson 3 Video
  • Complete Assignment: Lesson 3: Standards of Professionalism
  • Assessment: Lesson 3:Professionalism and Good Manners

Lesson 4 : Business Philosophy

35 Points
There is no other intangible or attitude that will have a greater impact on your errand service business and its success than your personal belief system and business philosophy.
  • Lesson 4 Video
  • Complete Assignment: Lesson 4: Emergency in Errand Service Business
  • Assessment: Lesson 4:Business Philosophy

Lesson 5 : Upstart Costs

34 Points
A lot of your initial success in business is dictated by your upstart costs and your ability to handle those costs effectively.
  • Lesson 5 Video
  • Complete Assignment: Lesson 5: Starting Errand Service Business
  • Assessment: Lesson 5:Upstart Costs

Lesson 6 : Pricing Your Services

30 Points
How you price your company's services is one of the most important decisions you will make from a logistical concern.
  • Lesson 6 Video
  • Complete Assignment: Lesson 6: Individual Task Pricing
  • Assessment: Lesson 6:Pricing Your Services

Lesson 7 : Packaging Related Business Services

33 Points
Packaging or bundling related business services is one of the most effective ways to make your services indispensable to a particular company or industry. The more effective you are in doing this, the more you will have their undivided attention.
  • Lesson 7 Video
  • Complete Assignment: Lesson 7: Personal and Business Needs
  • Assessment: Lesson 7:Packaging Related Business Services

Lesson 8 : Marketing Your Services

30 Points
How you market your services to your community or target market will largely depend upon your personality and demeanor.
  • Lesson 8 Video
  • Complete Assignment: Lesson 8: Approaches to Market Service
  • Assessment: Lesson 8:Marketing Your Services

Lesson 9 : Growing Your Business/Expanding Your Services

35 Points
To grow your business or expand your company's services, you must first learn to let go of you, your pride, your need to control everything and your worries.
  • Lesson 9 Video
  • Complete Assignment: Lesson 9: Virtual Offices in New Cities
  • Assessment: Lesson 9:Growing Your Business/Expanding Your Services

Lesson 10 : Time Management & Misconceptions

30 Points
In every type of business in the world there are always issues of time management and client misconceptions. What makes one business more favorable to clients than another is the finesse with which these issues are handled.
  • Complete Assignment: Lesson 10: Time Management Issues
  • Assessment: Lesson 10:Time Management & Misconceptions

Lesson 11 : Client Contracts

85 Points
If you are young, new into business, or have never owned your own company, then you may have a somewhat naive set of ideas about client contracts. Some folks hold to an idealism that simply doesn't work when it comes time to do business.
  • Lesson 11 Video
  • Lesson discussions: What is your opinion of this course?; Program Evaluation Follow-up Survey (End of Course); Course Comments
  • Complete Assignment: Lesson 11: Important Elements of Client Contracts
  • Assessment: Lesson 11:Client Contracts
  • Assessment: The Final Exam
411
Total Course Points
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Summarize the current need and career choices in starting and running and personal service business.
  • Describe the target market.
  • Summarize skills needed to retain clients.
  • Summarize the business philosophy behind a personal service.
  • Describe upstart costs.
  • Define the appropriate price for your services.
  • Describe how to package related services with your business.
  • Describe methods of marketing your business.
  • Describe method for expanding your business.
  • Utilize client contracts.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Concierge 101: How to Run a Personal Service Business
Course Number: 7550099
Lessons Rating: 4.4 / 5 Stars (863 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: Enroll in this course from any U.S. state, including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. The course is also accessible to learners in English-speaking countries such as the UK, Canada, Ireland, Australia, and South Africa.
Last Updated: April 2024
Course Type: Self-Paced, Online Class
CEU Value: 1.1 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: UniversalClass Instructional Team
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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Student Testimonials

  • "This course was very helpful because I learned the key points of concierge business precisely. I can actually apply the things that I learned here." -- Hyun kyu S.
  • "All lessons were very imformative with useful links for further reading." -- Shelley D.