Online Class: The Professional Waiter — Learn Elite Table Service

Name: The Professional Waiter: Learn Elite Table Service
Price: 95.00 USD

Designed for future leaders in the restaurant industry, this course redefines table service as a pathway to professional and personal excellence. Through mastering exceptional service skills, students will gain confidence and the ability to surpass expectations, creating lasting impressions and connections.

$95.00
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$120.00
with CEU Certificate*

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$120.00 (with CEU Certificate)

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11

Lessons
13

Exams &
Assignments
1,174

Students
have taken this course
7

Hours
average time
0.7

CEUs

Course Description

Mastering the Art of Table Service: Transform Your Career and Redefine Excellence

What if the key to a thriving, dynamic, and highly lucrative career was right at your fingertips? What if you could transform the way you approach work, relationships, and personal growth-all through mastering the timeless art of table service? This isn't just another course about waiting tables; it's a transformational journey designed to unlock your potential, elevate your skills, and prepare you for a future brimming with opportunity.

The restaurant industry is more than a workplace; it's a stage for personal and professional excellence. As a waiter, you're not just serving meals-you're curating experiences, fostering connections, and becoming the heartbeat of an establishment. Whether you're seeking a part-time role, a stepping stone to greater ambitions, or a long-term career in hospitality, this course will equip you with the tools to excel, thrive, and surpass your goals.

What makes this course truly unique? We don't just teach you the mechanics of the job-we help you embody the role. You'll learn not only how to meet expectations but exceed them, creating unforgettable moments for your guests and earning the kind of loyalty (and tips!) that set the best waitstaff apart. With insights from industry veterans, practical strategies, and exclusive tips, this course bridges the gap between theory and real-world application.

Imagine walking into any restaurant-whether it's a cozy neighborhood café or a high-end establishment-armed with confidence, poise, and expertise. You'll know how to read a table like a seasoned professional, anticipate needs before they're voiced, and turn even the most complex situations into opportunities for growth. This isn't just skill-building; it's life-changing.

Here, you'll master the art of impeccable service, from the subtleties of body language to the psychology of upselling. You'll learn the secrets behind flawless order management, the nuances of international dining etiquette, and how to transform challenges into moments of grace. Most importantly, you'll discover how to balance the technical and the personal, creating memorable experiences that leave a lasting impression on every guest you serve.

By the end of this course, you'll have more than knowledge-you'll have a mindset. A mindset of excellence, adaptability, and ambition. You'll walk away ready to command the room, connect with people from all walks of life, and open doors to opportunities you never imagined.

The restaurant floor isn't just a workplace; it's a gateway to growth, connection, and financial freedom. Are you ready to claim your place in this fast-paced, rewarding world? Join us and take the first step toward mastering the art of table service. Your future is waiting-let's make it unforgettable.

Courses Frequently Bought Together:

Bartending and Mixology 101

Hotel Management 101

Completely Online
Self-Paced
Printable Lessons
Full HD Video
6 Months to Complete
24/7 Availability
Start Anytime
PC & Mac Compatible
Android & iOS Friendly
Accredited CEUs

Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:

"Extraordinarily Helpful"

(989 votes)

Lesson 1. Becoming a Waiter: Skills, Challenges, and Opportunities

Waiters and waitresses, often perceived as entry-level roles, are crucial for a dining experience, bridging the gap between culinary art and customer satisfaction. This profession requires a robust set of interpersonal skills like patience, communication, and adaptability, making it a rewarding field of work with opportunities for growth and meaningful customer interaction. 11 Total Points

Lesson 1 Video
Review Practice Worksheet: Lesson-1-WordSearch-8164.pdf
Lesson discussions: Reasons for Taking this Course
Complete Assignment: An Introduction
Assessment: Lesson 1: So, You Want to be a Waitress?

Lesson 2. Crafting Careers: Mastering the Art of Restaurant Service

Commitment to long-term growth, demonstrated by willingness to start at entry levels, reflects ambition and team ethos much like corporate interns paving career paths within companies. Bob values this outlook as it signals potential for advancement, akin to athletes dedicated to performance improvement through disciplined training. 11 Total Points

Lesson 2 Video
Review Practice Worksheet: Lesson-2-WordSearch-8166.pdf
Assessment: Lesson 2: The Serving Staff

Lesson 3. Fine Dining vs. Family Style: Setting the Table

Fine dining is portrayed as an opulent experience where every detail is meticulously tended to, creating a refined culinary theatre. Bistros/trattorias and family restaurants follow, offering a balance between elegance and comfort, where people savor hospitality beyond the cuisine's intricacies. 12 Total Points

Lesson 3 Video
Review Practice Worksheet: Lesson-3-WordSearch-8168.pdf
Assessment: Lesson 3: Types of Service and Table Settings

Lesson 4. Table Service Unveiled: A Mosaic of Dining Traditions

Dining is elevated to an art form with varied table services, creating diverse moods from English familiarity to French sophistication. Each style adds unique flavor, transforming meals into cherished memories. 11 Total Points

Lesson 4 Video
Review Practice Worksheet: Lesson-4-WordSearch-8170.pdf
Assessment: Lesson 4 : Table Service

Lesson 5. Setting the Stage: Key Elements of Successful Dining Service

Efficient order taking utilizing systems like POS enhances communication and reduces errors, while ensuring clarity and uniformity in handwritten orders promotes kitchen harmony. Maintaining food freshness and correct dish temperatures are essential for food safety and guest satisfaction, ensuring dishes are delivered with precision and care. 11 Total Points

Lesson 5 Video
Review Practice Worksheet: Lesson-5-WordSearch-8172.pdf
Assessment: Lesson 5: Taking Orders

Lesson 6. From Order-Taker to Culinary Storyteller: The Art of Advanced Service

Delving into the nuances of suggestive selling, the lesson highlights how servers can tactfully increase sales by responding to guests' needs with tailored recommendations. By subtly steering choices through engaging storytelling, servers enhance both the dining experience and check averages. 11 Total Points

Lesson 6 Video
Review Practice Worksheet: Lesson-6-WordSearch-8174.pdf
Assessment: Lesson 6: Suggestions and Suggestive Selling

Lesson 7. Creating Lasting Dining Memories

Mastering genuine hospitality involves not just memorizing service mechanics but embodying authentic care and astute perception. By fostering empathy and skillful anticipation, servers can transform dining into meaningful experiences filled with personalized attention and special moments. 12 Total Points

Lesson 7 Video
Review 2 Practice Worksheets
Assessment: Lesson 7: Special Situations

Lesson 8. Core Duties in Restaurant Management

The perfection seen in restaurants is supported by meticulous side work, unseen tasks that maintain the quality and readiness of the dining environment. A deeper understanding of these duties highlights the dedication and skill needed to deliver delightful customer service. 10 Total Points

Lesson 8 Video
Review Practice Worksheet: Lesson-8-WordSearch-8178.pdf
Assessment: Lesson 8: Other Duties

Lesson 9. Elevating Your Alcoholic Beverage Service in Hospitality

Mandatory alcohol training in many states equips servers with key skills, such as identifying intoxication and understanding BAC levels, enhancing both service quality and legal compliance. Certification serves as proof of competence, legally required in places like California and Texas. 10 Total Points

Lesson 9 Video
Review Practice Worksheet: Lesson-9-WordSearch-8180.pdf
Assessment: Lesson 9: Beverage Service

Lesson 10. Orchestrating Success: The Synergy of Teamwork in Dynamic Environments

Establishing effective teamwork requires clear goals, role optimization, open communication, and joint celebration of achievements, leading to enhanced morale and productivity. Fostering trust and offering constructive feedback underpin this collaborative atmosphere, ensuring each member feels valued. 12 Total Points

Lesson 10 Video
Review Practice Worksheet: Lesson-10-WordSearch-8182.pdf
Assessment: Lesson 10: Team Work

Lesson 11. HACCP Unveiled: The Seven-Step Food Safety Fortress

Ensuring food safety in a restaurant requires vigilance in accident prevention and hygiene management. Techniques such as proper storage of heavy items and comprehensive staff training in CPR and first aid contribute to maintaining a safe culinary environment. 58 Total Points

Lesson 11 Video
Review Practice Worksheet: Lesson-11-WordSearch-8184.pdf
Lesson discussions: Let us know what you think of this course; Program Evaluation Follow-up Survey (End of Course); Course Comments
Assessment: Lesson 11: Sanitation and Food Safety
Assessment: The Final Exam

169

Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:

Define key communication techniques used by waitstaff to enhance customer satisfaction in a restaurant setting.
Identify and describe at least three essential skills for effective waitstaff service and explain how each contributes to a positive dining experience.
Demonstrate an understanding of professional presentation by identifying appropriate grooming and attire standards in upscale dining establishments.
Describe the role of emotional intelligence and flexibility in maintaining service quality during stressful restaurant operations.
Define the key characteristics that differentiate fine dining, bistros/trattorias, and family-style eateries, including food quality, ambiance, and service style.
Identify the various roles and responsibilities of restaurant staff, including General Manager, Dining Room Manager, Servers, and Bussers, to ensure seamless restaurant operations.
Demonstrate the ability to identify key elements and techniques used in tableside service to enhance the dining experience.
Recognize and describe various table service styles and their cultural significance, such as American, English, French, and Russian service.
Demonstrate the ability to take and process orders accurately using both traditional methods and digital POS systems, ensuring clear communication and accurate order logging.
Identify effective strategies to maintain the appropriate temperature of food items during service, ensuring food safety and optimal dining experience for guests.
Define strategies for suggestive selling by demonstrating personalized recommendations that align with customer preferences to enhance satisfaction and increase sales.
Demonstrate mastery of the restaurant menu by describing the taste and presentation of various dishes, thereby aiding in upselling and creating a memorable dining experience.
Demonstrate the ability to adapt service techniques by tailoring dining experiences to individual guest preferences, ensuring a personalized and satisfying encounter.
Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Document Your Lifelong Learning Achievements
Earn an Official Certificate Documenting Course Hours and CEUs
Verify Your Certificate with a Unique Serial Number Online

View and Share Your Certificate Online or Download/Print as PDF
Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Course Title: The Professional Waiter: Learn Elite Table Service

Course Number: 7550098

Lessons Rating: 4.6 / 5 Stars (989 votes)

Languages: English - United States, Canada and other English speaking countries

Category:

UniversalClass.com > Art & Design > Cooking and Baking

Availability: This course is offered online and is accessible in every state across the U.S., including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. Learners in English-speaking countries like Canada, Australia, the United Kingdom, and South Africa can also enroll.

Last Updated: January 2024

CEU Value: 0.7 IACET CEUs (Continuing Education Units)

CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).

Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.

Course Type: Self-Paced, Online Classes

Assessment Method: Lesson assignments and review exams

Proctor: UniversalClass Instructional Team

Syllabus: View Syllabus

Course Fee: $120.00 U.S. dollars