Online Class: Cross-Cultural Communication

This cross-cultural communication course will guide learners on how to recognize, understand and overcome potential barriers when communicating with other cultures in a way that is productive and non-offensive.

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$120.00
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$120.00 (with CEU Certificate)
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  • 8
    Lessons
  • 13
    Exams &
    Assignments
  • 1,770
    Students
    have taken this course
  • 7
    Hours
    average time
  • 0.7
    CEUs
 
 
 

Course Description

Cross-Cultural Mastery: Navigating a World Beyond Borders

In today’s fast-paced global landscape, barriers have been diminishing rapidly. Digital revolutions and global mobility have intertwined our worlds, pushing the boundaries and blurring the lines between cultures. However, as the world draws closer, the complexity and challenges of intercultural communication loom larger. The ability to convey thoughts, make connections, and build relationships across diverse cultures is no longer just an advantage - it's an imperative.

Introducing our premier course, "Cross-Cultural Mastery: Navigating a World Beyond Borders". This meticulously crafted program is not just a course; it's a journey into the rich tapestry of human interactions, powered by the spirit of global unity.

Delve Deep into an Enriched Curriculum:

  1. Roots of Intercultural Communication: Embark on a foundational understanding, deciphering the intricacies and the raison d'être of cross-cultural interactions.
  2. Values & Ethos: Dive into the core cultural values that shape interactions, perceptions, and worldviews. Learn to resonate with these values, opening doors to heartfelt connections.
  3. Overcoming Barriers: From culture shock to verbal communication variances, this segment identifies and offers solutions to typical pitfalls in intercultural engagements.
  4. The Art of Non-Verbal Talks: Decipher the unspoken, understanding cues and subtleties that often speak louder than words.
  5. Conflict Navigation: In a world of differences, conflicts are inevitable but not insurmountable. Equip yourself with tools to mediate, resolve, and even leverage conflicts for enhanced relationships.
  6. Global Citizenry and Identity: In a world that's becoming a global village, cultivate a global identity, while respecting and appreciating localized nuances.
  7. Ethical Navigation: Tread the fine lines of cultural sensitivities with a comprehensive guide on ethics and strategies for addressing dilemmas.

Why Choose This Course?
Backed by avant-garde research and real-world insights, this course goes beyond textbook definitions. It's a transformative experience, nurturing not just the mind but also the heart. It is designed for professionals, travelers, students, and virtually anyone who envisions themselves as a part of the global community.

Our Commitment:
"Cross-Cultural Mastery" is not just about information; it's about transformation. Featuring immersive activities, real-world case studies, interactive discussions, and reflective exercises, we ensure that learning is not just passive absorption but active application.

The world awaits your enriched perspective. Whether it's clinching a business deal in Tokyo, collaborating with a team in Nairobi, or vacationing in Prague, with "Cross-Cultural Mastery," every interaction is an opportunity for success, learning, and joy. Join us in redefining global communication!

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Average Lesson Rating:
4.20 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(750 votes)

Lesson 1. Definitions

11 Points
Intercultural communication flexibility is the management of cultural differences adaptively and creatively within many types of situations.
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: An Introduction
  • Assessment: Lesson 1 Exam

Lesson 2. Cultural Values

12 Points
Cultural values and beliefs serve as anchors to which we attach meaning and significance of our complex identities. Additional lesson topics: What are Cultural Values
  • Lesson 2 Video
  • Complete: Lesson 2 Assignment
  • Assessment: Lesson 2 Exam

Lesson 3. Cultural Barriers

9 Points
When communicating across cultures, we tend to confront some cultural barriers. Additional lesson topics: Cultural Communication Barriers in the Workplace
  • Lesson 3 Video
  • Assessment: Lesson 3 Exam

Lesson 4. Nonverbal Communication Plus Culture

12 Points
Occurring with or without verbal communication, nonverbal cues provide the context for interpreting and understanding how the verbal message should be interpreted. Additional lesson topics: How do culturally different people interpret nonverbal communication?; Project Communication Tips: Nonverbal Communication in Different Cultures
  • Lesson 4 Video
  • Complete: Lesson 4 Assignment
  • Assessment: Lesson 4 Exam

Lesson 5. Challenges in Intercultural Communication

10 Points
This lesson focuses on developing a greater understanding of biases we tend to hold against out-groups, to lay a foundation for improving our own intercultural communication. Additional lesson topics: Working on Common Cross-cultural Communication Challenges
  • Lesson 5 Video
  • Complete: Lesson 5 Assignment
  • Assessment: Lesson 5 Exam

Lesson 6. Managing Conflict Flexibly

10 Points
This lesson begins with an exploration of background components that influence intercultural conflict escalation.
  • Lesson 6 Video
  • Assessment: Lesson 6 Exam

Lesson 7. Global Identity. Communicating with a Cross-Cultural Audience

5 Points
The language of the Internet is largely English, and through communication in English, global connections are forged and maintained. Additional lesson topics: What to Know When You're Speaking to an International Audience
  • Lesson 7 Video
  • Assessment: Lesson 7 Exam

Lesson 8. Becoming Ethical Intercultural Communicators.

49 Points
In problem recognition, we learn to frame the situation through lenses of both our home culture and those of the other culture involved. Additional lesson topics: Ethics in intercultural communication
  • Lesson 8 Video
  • Lesson discussions: Let us know what you think of this course; Program Evaluation Follow-up Survey (End of Course); Course Comments
  • Assessment: Lesson 8 Exam
  • Assessment: Final Exam
118
Total Course Points
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define what cross-cultural communication is.
  • Identify cultural values.
  • Recognize cultural barriers.
  • Describe nonverbal communication plus culture.
  • Summarize challenges in intercultural communication.
  • Describe processes for managing conflict flexibly.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Cross-Cultural Communication
Course Number: 8900241
Lessons Rating: 4.20 / 5 Stars (750 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: With online access available nationwide, this course reaches all U.S. states, including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. Additionally, it’s open to learners in English-speaking countries such as the UK, Australia, Canada, and New Zealand.
Last Updated: December 2023
Course Type: Self-Paced, Online Class
CEU Value: 0.7 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Linda Zavadil
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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