Online Class: Negotiation Skills

This online negotiation skills course will teach you all the strategies you need to know to prepare, start, progress through and finalize positive outcomes in the negotiation process.

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$120.00
with CEU Certificate*
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$120.00 (with CEU Certificate)
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  • 10
    Lessons
  • 12
    Exams &
    Assignments
  • 3,874
    Students
    have taken this course
  • 7
    Hours
    average time
  • 0.7
    CEUs
 
 
 

Course Description

Imagine walking into a room knowing that no matter the circumstance, no matter who sits across from you, you have the confidence, skill, and strategy to negotiate your way to success. Negotiation isn’t just about winning—it's about creating value, building relationships, and mastering the delicate balance between assertiveness and collaboration. Now, imagine having the power to influence outcomes, close deals, and navigate difficult conversations with ease. This is not just a fantasy—it's an achievable reality when you master the art of negotiation.

Welcome to the course that will transform the way you approach every negotiation, whether it's for business, personal relationships, or any high-stakes situation. This isn't just another online class—this is your path to becoming a highly effective negotiator, equipped with the skills and insights that will make you stand out in any environment. The skills you will learn here are not theoretical; they are practical, tested, and proven. Whether you're seeking to advance in your career, close critical deals, or simply enhance your ability to communicate and influence, this course is the gateway to your success.

Why Negotiation Mastery is Essential for You

In today’s fast-paced world, negotiation touches every aspect of life. Whether you’re asking for a raise, working with clients, or managing a team, your ability to negotiate effectively can be the difference between achieving your goals or walking away empty-handed. This course is designed to empower you with the knowledge and techniques to excel in any negotiation scenario. But it doesn’t stop there—what makes this course truly unique is that it goes beyond basic techniques. It delves into the psychology behind negotiation, human behavior, and the importance of emotional intelligence in reaching a mutually beneficial agreement.

Too often, people view negotiation as a battle, where one side wins, and the other loses. But this course will shift your perspective. You’ll learn that true negotiation is about creating win-win solutions—outcomes that both sides can celebrate. You’ll discover how to build trust, use influence strategically, and handle difficult situations with grace and control. Whether you're dealing with a tough boss, negotiating with suppliers, or managing conflict within your team, you'll emerge from this course equipped with the tools to handle it all.

What You Will Learn

This course is structured to take you on a journey from foundational negotiation principles to advanced techniques. But rather than bog you down with endless lessons or lists of theoretical concepts, we focus on immersive learning. Each module is crafted to build upon the last, weaving together knowledge, practice, and reflection in a way that will leave you with real, actionable skills. Imagine knowing exactly what to do when negotiations take an unexpected turn, or having the ability to read the room and adjust your approach to fit the dynamic at play.

One of the most critical skills you will gain is the power of active listening. Great negotiators understand that listening is the key to influence. This course will teach you how to listen in a way that makes the other person feel heard and understood, opening the door for trust and collaboration. You’ll also learn how to ask the right questions—questions that uncover the true motivations of the other party, allowing you to steer the conversation toward outcomes that benefit both sides.

Moreover, you’ll master the art of patience and timing. Many deals are lost not because of bad offers, but because the negotiator didn’t know when to stay silent or when to push forward. You’ll discover how to read the signals, when to make your move, and how to ensure that the other party sees you as a collaborator, not an adversary.

Why This Course Stands Out

What sets this course apart from other offerings is its deep focus on real-world application. This is not just a series of lessons to check off or a box to tick for professional development. You’ll engage in realistic simulations, case studies, and thought-provoking exercises that mimic real-life negotiations. This hands-on approach will allow you to practice your new skills in a supportive environment, giving you the confidence to apply them in real life.

Another distinctive aspect is the holistic approach we take. You’ll learn not only the tactics but also the mindset required for successful negotiation. You’ll delve into the ethical considerations of negotiating with integrity, ensuring that you not only close deals but also build a reputation as a fair, trustworthy professional. Whether negotiating across the boardroom or across cultures, this course will provide you with the sensitivity and acumen to navigate every challenge.

Additionally, we understand that negotiation isn’t just for high-powered executives. It’s for anyone who wants to have better control over their professional and personal interactions. We’ve designed the content to be accessible, engaging, and relevant—whether you’re negotiating a business contract or simply trying to resolve a disagreement in your everyday life. No matter your profession or background, the skills you’ll gain here will be invaluable.

Who Should Take This Course?

Are you looking to accelerate your career, influence decision-making, or simply become more persuasive in your day-to-day interactions? If so, this course is for you. Whether you’re a business leader, an entrepreneur, or someone who wants to improve their interpersonal communication, you will find immense value in this course. The practical tools you will acquire here are universally applicable, ensuring that you leave equipped to handle negotiations of any kind with confidence and skill.

Unlock Your Full Potential

Now is the time to stop being intimidated by negotiations and start mastering them. Don’t wait for opportunities to pass you by because you felt unprepared or unsure. By enrolling in this course, you are taking the first step toward becoming the kind of negotiator who doesn’t just settle for any outcome but secures the best possible results every time. The knowledge, insights, and confidence you will gain from this course are not just for your next negotiation—they are for your entire career and beyond.

Enroll today and begin your journey toward mastering the powerful art of negotiation. Your future success is waiting, and it starts right here.

Course Motivation

In business and life, you don’t get what you deserve—you get what you negotiate. If you’ve ever felt frustrated by not getting what you wanted—whether it was a job offer, a raise, a better deal on a car, or even a home—chances are, it’s because you weren’t equipped with the right negotiating skills. But it doesn’t have to be that way for you.

Think about how powerful it would feel to confidently walk into any negotiation and know you’ll walk out with exactly what you want. From securing a promotion to landing a new contract, negotiating is the key to unlocking opportunities in every corner of your life. Yet, so many people feel overwhelmed or intimidated by the process, letting their fears hold them back. But not you—because now, you're ready to take control.

This course is designed to give you the tools, techniques, and confidence you need to become an exceptional negotiator in any situation. Whether you’re an underachiever who avoids the negotiation table or someone who charges in too aggressively and misses the mark, this course will teach you how to strike the perfect balance and find that sweet middle ground in every deal.

You’ll learn the art of negotiation through engaging, real-world scenarios that will transform the way you approach every conversation. From mastering the basics to handling difficult negotiations, understanding human behavior, and even learning international techniques, this course covers it all. You’ll uncover the secrets behind powerful, win-win negotiation strategies, so every party walks away satisfied—and you leave with the result you deserve.

No more missed opportunities, no more nervous energy, and no more second-guessing yourself. By the end of this course, you’ll have the confidence to negotiate anything—from buying a car to securing high-stakes business deals. This isn’t just another skill to check off your list—it’s your key to getting more out of life.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Average Lesson Rating:
4.40 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(1,839 votes)

Lesson 1: Negotiating Basics

12 Points
Negotiation is a delicate art, one that's essential not only in the boardroom but in everyday life. To succeed, one must first recognize that negotiation is not a battle, but a conversation where both parties are seeking a mutually beneficial outcome. Mastering this skill doesn't just lead to better business deals; it fosters stronger relationships, deeper understanding, and enhanced problem-solving abilities. Additional lesson topics: Win-Win Strategies
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: Introduce Yourself
  • Assessment: Lesson 1 Exam

Lesson 2: The Importance of Knowledge and Information for Negotiating Well

10 Points
Negotiation is often seen as a battleground where two parties vie for supremacy, each determined to win. However, the real power of negotiation lies in preparation, understanding, and mutual respect. These elements form the foundation of successful negotiations, enabling both parties to feel heard, valued, and satisfied with the outcome.
  • Lesson 2 Video
  • Assessment: Lesson 2 Exam

Lesson 3: Common Negotiating Mistakes

10 Points
In this lesson, we will discuss the most common mistakes made in negotiating and how to buffer the impact of those mistakes if you make one, anyway. We also will discuss some possible ways of turning around a deal gone bad due to a mistake that you, or so
  • Lesson 3 Video
  • Assessment: Lesson 3 Exam

Lesson 4: Using Trust, Human Behavior, and Psychology for Better Negotiations

10 Points
Having a clear understanding of human nature, behavior, and psychology will prove to be a valuable asset in bringing about positive results in the bargaining process.
  • Lesson 4 Video
  • Assessment: Lesson 4 Exam

Lesson 5: Win-Win Negotiation

9 Points
Negotiation is often seen as a competitive tug-of-war, with each side pulling hard to get the most out of the deal. But in truth, the best negotiators know that lasting success is found in win-win outcomes—agreements that satisfy the interests of all parties involved. Additional lesson topics: Business Negotiation Articles
  • Lesson 5 Video
  • Assessment: Lesson 5 Exam

Lesson 6: The Ethics of Negotiation

9 Points
Negotiation is often thought of as a battle of wits, a strategic exchange where the sharpest mind wins. However, the true foundation of successful negotiation is built on ethics and integrity. In a world where short-term gains can sometimes tempt individuals to cut corners, it's the negotiators who act with fairness and uphold ethical standards who build lasting reputations and relationships.
  • Lesson 6 Video
  • Assessment: Lesson 6 Exam

Lesson 7: International Negotiating

9 Points
Dealing with another culture can be tricky and difficult if you do not take the time to learn some basic social customs. Do not make the mistake of thinking that because those you deal with speak English that they will understand what you are trying to co
  • Lesson 7 Video
  • Lesson discussions: Global Negotiations
  • Assessment: Lesson 7 Exam

Lesson 8: Making the Most of a Distant Situation

10 Points
There are times when you will have no choice but to deal over the phone, via e-mail or with conference calls. There are methods for making this task easier and clearer and techniques for getting what you need and want when negotiating long distance.
  • Lesson 8 Video
  • Lesson discussions: Methods of Communication
  • Assessment: Lesson 8 Exam

Lesson 9: Problematic Situations

10 Points
Negotiation is often seen as a careful dance of communication, strategy, and compromise. However, as any seasoned negotiator knows, there will inevitably be problematic situations where tensions flare, emotions run high, and the road to resolution feels less like a dance and more like a battle.
  • Lesson 9 Video
  • Assessment: Lesson 9 Exam

Lesson 10: The Secrets to Powerful Negotiation

59 Points
Negotiation is often viewed as a complex and nuanced dance—where timing, preparation, and strategy intersect to produce results. While many focus on learning the technicalities, such as presenting counteroffers and closing deals, the real art of negotiation lies in mastering both the tangible and intangible aspects.
  • Lesson 10 Video
  • Lesson discussions: What do you think about this course?; Program Evaluation Follow-up Survey (End of Course); Course Comments
  • Assessment: Lesson 10 Exam
  • Assessment: Final Exam
148
Total Course Points
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define negotiation.
  • Describe the importance of knowledge and information for negotiating well.
  • Summarize common negotiating mistakes.
  • Describe using trust, human behavior and psychology for better negotiations.
  • Define win/win negotiation.
  • Define the ethics of negotiation.
  • Describe international negotiating.
  • Describe making the most of a distant situation.
  • Identify problematic situations.
  • Summarize the secrets to powerful negotiation.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Negotiation Skills
Course Number: 7550241
Lessons Rating: 4.40 / 5 Stars (1,839 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is offered online and is accessible in every state across the U.S., including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. Learners in English-speaking countries like Canada, Australia, the United Kingdom, and South Africa can also enroll.
Last Updated: July 2024
Course Type: Self-Paced, Online Class
CEU Value: 0.7 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Linda Zavadil
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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Student Testimonials

  • "I thought it was great and helpful. I like the way it was laid out with important information that was not filler." -- Margot R.
  • "I really enjoyed myself in this course. I am glad that I took the time to do this course." -- Christie W.
  • "The instructor was beyond super, did an excellent job and very informative." -- Joann M.
  • "Great class, the instructor is very knowledable." -- Joann M.
  • "I learned a lot from taking the Negotiting Skills class. I must admit I am not the best negotiator in my personal life and have had limited use in the business world. Basics: negotiating job offers, negotiating trainig and development courses, and salary increases. This course offered concrete methods to assist one through the entire negotiation process. The first courses gave me a base and the last set of courses fine tuned the process. Great lesson plan and I know I will be able to use my knew founded skills when I start my next career." -- Maureen H.

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