Online Class: Intro to PC Troubleshooting and Repair

Understanding and navigating computer issues is essential as these complex machines often face problems that seem daunting. This course provides a comprehensive guide to maintaining, troubleshooting, and repairing desktop PCs, focusing predominantly on Windows systems, while offering universal insights applicable to various setups.
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$120.00
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$120.00 (with CEU Certificate)
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  • 10
    Lessons
  • 12
    Exams &
    Assignments
  • 2,955
    Students
    have taken this course
  • 9
    Hours
    average time
  • 0.9
    CEUs
 
 
 

Course Description

There is no question that computers offer many benefits to their users. Whether they are used for pleasure or business, computers enable us to connect to the world in ways never thought possible. And to get the most out of them, computers need to be set up correctly, maintained and protected.

When a computer encounters a problem it can be difficult to diagnose and correct the issue because they are such complex machines running complicated pieces of software. This course can help you navigate the basic concepts of computer troubleshooting and repair so that you will be better prepared to understand and resolve issues as they arise.

The good news is that many of the issues you'll encounter can be resolved without involving a technician or seeking outside help. Repairing a computer will depend on many different things such as the type of computer, the operating system, the accessories used with the computer and much more. This course focuses on the general setup and repair of a desktop PC and although it includes general ways to resolve issues, it focuses primarily on Microsoft Windows (the most used operating system in the world) as an operating system. However, if your computer does not have Microsoft Windows as an operating system, some of the included repair and troubleshooting techniques will still pertain to you.

Courses Frequently Bought Together:
  • Completely Online
  • Self-Paced
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Average Lesson Rating:
4.2 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(2,384 votes)

Lesson 1. Computer Essentials: Core Parts and Peripherals

10 Points
The CPU and motherboard form the technological heart of a computer, pivotal for executing complex tasks. Peripheral devices, such as mice with multiple buttons, enhance user productivity through customizable shortcuts.
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: Motives for Taking this Course
  • Assessment: Lesson 1 Exam

Lesson 2. Overcoming Unexpected Computer Shutdowns

9 Points
Device Manager and BIOS settings are pivotal tools in diagnosing hardware conflicts. Systematic troubleshooting, combined with updated drivers, ensures harmonious integration of new components.
  • Assessment: Lesson 2 Exam

Lesson 3. Quick Fixes for Unresponsive Computers

10 Points
Computer freezes might seem daunting, but with insights into software bugs, resource management, and driver updates, users can tackle these challenges head-on. The ultimate goal is not only resolving a freeze but evolving into an empowered user capable of troubleshooting with ease.
  • Assessment: Lesson 3 Exam

Lesson 4. Instant Speed Hacks for a Faster Computer

10 Points
Managing startup programs can boost boot times significantly by reducing memory usage. Tools like Windows Task Manager make it easy to identify and disable unnecessary programs that launch at boot.
  • Assessment: Lesson 4 Exam

Lesson 5. Mastering the Maze of Computer Errors: Navigating the Blue Screen of Death

9 Points
Runtime errors, although less disruptive than blue screens, require attention to program compatibility and system resources. Addressing viruses, memory issues, and software updates are key steps in maintaining stable computing environments.
  • Assessment: Lesson 5 Exam

Lesson 6. Solving Common Printer and Scanner Issues with Confidence

7 Points
Dive into the intricacies of printer and scanner maintenance by mastering cable connectivity, managing power supplies, and updating drivers for error-free sessions. Foster sustainable practices, explore wireless options, and embrace cloud solutions for a greener future.
  • Assessment: Lesson 6 Exam

Lesson 7. Mastering Software Troubleshooting: From Challenges to Confidence

9 Points
Software installation challenges often arise from compatibility issues, requiring a careful check of system requirements and hardware prerequisites to resolve. Understanding and addressing media recognition problems, serial key verifications, and manufacturer paths contribute to smoother installation experiences.
  • Assessment: Lesson 7 Exam

Lesson 8. From Frustration to Mastery: Unraveling Common Network Errors

8 Points
The art of network troubleshooting lies in demystifying the complexities of digital interactions, akin to solving a mystery with wit and patience. With tools ranging from visual inspection to delving into protocol management, the journey promises both challenge and enlightenment.
  • Assessment: Lesson 8 Exam

Lesson 9. Surfing with Security: A Guide to IE Troubleshooting

4 Points
Facing cumbersome challenges with Internet Explorer is a journey through understanding browser security, performance optimization, and the importance of managing add-ons. Embracing these strategies transforms hurdles into opportunities for maintaining a smooth and empowered digital experience.
  • Assessment: Lesson 9 Exam

Lesson 10. Protecting Against Viruses: Lessons for a Secure Digital Future

92 Points
In the interconnected world of today, protecting personal and professional digital spaces from viruses is essential; this lesson explores the nature, origins, and prevention strategies of computer viruses. By understanding signs of infection and implementing comprehensive defense mechanisms, you empower yourself to foster robust security practices in an ever-evolving cyber landscape.
  • Lesson discussions: End of Course Poll; Reasons for Taking this Course; Course Comments
  • Assessment: Lesson 10 Exam
  • Assessment: Final Exam
168
Total Course Points
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Recognize computer components & accessories.
  • Define computer power repair.
  • Identify frozen computer screen repair.
  • Describe repairing a slow computer.
  • Summarize repairing errors.
  • Describe printer and scanner troubleshooting.
  • Describe basic computer software troubleshooting.
  • Describe basic network troubleshooting.
  • Describe protecting against viruses.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Intro to PC Troubleshooting and Repair
Course Number: 8900071
Lessons Rating: 4.2 / 5 Stars (2,384 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: With online access available nationwide, this course reaches all U.S. states, including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. Additionally, it’s open to learners in English-speaking countries such as the UK, Australia, Canada, and New Zealand.
Last Updated: November 2024
Course Type: Self-Paced, Online Class
CEU Value: 0.9 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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Student Testimonials

  • "All of it helped greatly." -- Sonja M.
  • "The Complete course was very helpful." -- Samuel A.
  • "Great Instructor." -- Joann B.
  • "Very helpful and responsed to my e-mails very quickly." -- Rick D.
  • "I've learned to troubleshoot my own computer which I think is of great value. It's way to expensive to bring it to a technician all the time." -- Margaret M.
  • "Very easy to learn from." -- William G.
  • "It was liberating to learn how to troubleshoot and repair my computer and I will continue to refer to my notes when I encounter difficulties with my computer. Thanks." -- Jean S.
  • "This is an excellent instructor. I have found him to be very thorough and also provided any additional information that he felt would enhance the class experience." -- Barbara M.
  • "Being a first time online user, the entire course was a great experience. I am a computer hobbyist and any and all computer related material is useful." -- Michael P.
  • "The instructor was great! Enjoyed it all!" -- Deborah C.
View More Testimonials...
 

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