Online Class: Restaurant Management Mastery

Unlock a promising future in restaurant management by mastering the art of leadership and real-world problem-solving through this engaging and comprehensive course. Equip yourself with indispensable skills for various industries while enjoying a fulfilling career path that includes potential interactions with celebrities and significant financial rewards.

$95.00
no certificate
- OR -
$120.00
with CEU Certificate*
Start Right Now!
$120.00 (with CEU Certificate)
Taking multiple courses? Save with our platinum program.
 
  • 11
    Lessons
  • 13
    Exams &
    Assignments
  • 8
    Hours
    average time
  • 0.8
    CEUs
 
 
 

Course Description

Unlock Your Future in Restaurant Management: Where Opportunity Meets Transformation

Are you ready to step into a career that combines leadership, creativity, and real-world impact? Restaurant management is more than a job-it's a dynamic, fast-paced journey that will challenge you, inspire you, and set you on a path to success. The skills you'll gain in this field aren't just for one industry-they're the building blocks of a versatile career. And this course? It's your gateway to mastering them.

Imagine this: You're at the helm of a thriving restaurant, where every day brings a new challenge and a new triumph. You're not just managing operations-you're orchestrating an experience. From overseeing a seamless dinner service to leading your team through complex problem-solving, every moment is an opportunity to grow as a leader. The rewards? A career that pays well above average, with salaries starting at $45K-$60K and often skyrocketing higher, plus bonuses, benefits, and the chance to work with incredible people-your team, your guests, and even the occasional celebrity.

But it doesn't stop there. Restaurant management equips you with skills that go far beyond the kitchen or dining room. You'll master the art of sales and marketing, navigate the nuances of HR and team dynamics, fine-tune customer service strategies, and even dabble in logistics, accounting, and maintenance. In short, you'll have a hand in every aspect of running a successful business. And these are skills that transfer seamlessly into industries from retail to hospitality to entrepreneurship.

This isn't just another course. It's a transformation. Whether you're looking to break into management for the first time or refine your existing skills, this program offers unmatched value. You'll gain actionable insights, practical strategies, and the confidence to lead with authority. This is your chance to step into a role that blends creativity and structure, challenges and rewards, ambition and purpose.

And yes, there's the glamour-those unforgettable moments when you're shaking hands with a celebrity or seeing your team thrive under your leadership. But the real magic? It's in the legacy you'll build as a manager, mentor, and innovator.

Your future starts here. Are you ready to take the first step? Enroll today and become the leader you've always known you could be. The restaurant world is waiting for you-and so is your next great success story.

Course Motivation

In the fast-paced and ever-evolving world of dining, exceptional restaurant managers are the driving force behind seamless operations, outstanding guest experiences, and thriving businesses. Offering salaries well above the national average-ranging from $45K to $70K depending on experience-along with generous benefits, bonuses, and rapid career growth, this profession is as rewarding as it is dynamic.

But the rewards extend far beyond financial perks. Restaurant management is a vibrant, multifaceted career where no two days are the same. Picture yourself crafting marketing strategies to boost business, collaborating with suppliers to secure the freshest ingredients, overseeing operations, mentoring your team, and delivering exceptional customer service. From mastering the financial side of the business to handling guest relations and building cohesive teams, you'll truly have a hand in every aspect of success.

This course is your ultimate guide to mastering these skills. It's not just about learning the fundamentals-it's about becoming a leader who can inspire teams, delight customers, and transform challenges into opportunities. You'll gain actionable insights into everything from optimizing food and beverage costs to delivering world-class customer service, navigating legal considerations, and driving revenue growth.

If you're passionate about the culinary world and dream of leading from the front, this course is designed for you. Join us and build a career that combines creativity, leadership, and lasting impact. The future of restaurant management awaits-enroll today and take your first step toward success. 

  • Completely Online
  • Self-Paced
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Average Lesson Rating:
4.46 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(1,847 votes)

Lesson 1. The Essence of Chez Nous: Hospitality's Symphony

Navigating the restaurant realm, 'The House' acts as a metaphorical symphony, orchestrated by its leaders who embed their vision into both aesthetic ambiance and daily operations. This fusion of front-end hospitality and backend culinary excellence embodies the unique magic that defines the dining experience at Chez Nous. 9 Total Points
  • Lesson 1 Video
  • Lesson discussions: Job Placement; Reasons for Taking this Course
  • Complete Assignment: Why this Course?
  • Assessment: Lesson One: Overview of the House

Lesson 2. Navigating the Complexities of Modern Restaurant Management

Restaurant management requires balancing profitability with safety and employee engagement to foster a thriving business environment. Prioritizing customer satisfaction and staff development helps navigate operational challenges and contribute to long-term success. 9 Total Points
  • Lesson 2 Video
  • Lesson discussions: Safety Rules
  • Assessment: Lesson Two: Goals, Safety and Profits

Lesson 3. Transforming Dining through Superior Service: The Subtle Art of Ambiance and Engagement

A dining journey encompasses more than food; it's the atmosphere, personalized greetings, and consistent attention to guest needs that collectively craft an unforgettable experience. By harmonizing ambiance with customer expectations, restaurants create environments where patrons feel valued, fostering loyalty through nuanced service delivery. 8 Total Points
  • Lesson 3 Video
  • Assessment: Lesson Three: Customer Service Essentials

Lesson 4. Empathy and Strategy in Hospitality Management

In the restaurant industry, exceptional guest recovery is crucial for maintaining reputation amidst various challenges, from intoxicated guests to service quality issues. Employing empathetic managerial strategies and leveraging feedback can turn complaints into opportunities for improvement and guest satisfaction. 10 Total Points
  • Lesson 4 Video
  • Lesson discussions: Dealing
  • Assessment: Lesson Four: Guest Recovery and Problematic Guests

Lesson 5. Empowering Culinary Careers through Compassionate Leadership

Incorporating empathy and innovative recruitment strategies enables restaurant managers to build cohesive teams and redefine job roles. By recognizing employees' potential and investing in their growth, restaurants can foster an environment that values longevity and progression. 10 Total Points
  • Lesson 5 Video
  • Assessment: Lesson Five: Hiring and Team-building

Lesson 6. Mastering Restaurant Training: Key Components and Strategies

A strategic training program within a restaurant setting involves structured evaluations, regular feedback, and a positive learning environment, creating motivated and proficient employees. By leveraging these mechanisms, restaurants encourage continuous improvement and service excellence, directly impacting customer satisfaction and loyalty. 10 Total Points
  • Lesson 6 Video
  • Assessment: Lesson Six : Training

Lesson 7. Efficient Scheduling for Restaurant Success

Accurate scheduling in restaurants involves understanding customer flow and employee availability, drawing on historical data for predictive staffing. Integrating technology and open communication nurtures a dynamic, efficient environment, reducing absenteeism and fostering accountability. 10 Total Points
  • Lesson 7 Video
  • Assessment: Lesson Seven: Scheduling

Lesson 8. Modern Techniques in Employee Supervision: Cultivating a Collaborative Work Culture

Support for employees extends beyond task management, involving empathy and flexibility to address personal and professional challenges, enhancing satisfaction and retention. Counseling is fortified through active listening, building a culture of trust and open lines of communication. 9 Total Points
  • Lesson 8 Video
  • Assessment: Lesson Eight: Supervision, Counseling And Discipline

Lesson 9. Mastering the Art of Restaurant Cost Control

Managing a restaurant is like conducting a symphony, balancing guest satisfaction and profitability, especially by controlling food and beverage costs. Effective management ensures streamlined operations from Front of House to Back of House, minimizing waste and pilferage while optimizing efficiency. 10 Total Points
  • Lesson 9 Video
  • Assessment: Lesson Nine: Controlling Food And Beverage Costs

Lesson 10. Thriving Through the Seasons: Mastering Restaurant Slow Periods

Utilizing slower periods to test new ideas, restaurants can host themed events and loyalty programs to maintain customer interest and enhance sales. Staff involvement in planning can reveal unique opportunities for growth by tapping into firsthand customer interaction insights. 10 Total Points
  • Lesson 10 Video
  • Assessment: Lesson Ten: Maximizing Revenue

Lesson 11. Mastering Food Safety and Legal Compliance in Dining

Understanding and navigating the legal landscape that governs the hospitality industry is vital for maintaining compliance and avoiding litigation. Engaging with local health authorities and legal experts can ensure that your business aligns with safety standards and liability norms. 550 Total Points
  • Lesson 11 Video
  • Lesson discussions: End of Course Poll; Program Evaluation Follow-up Survey (End of Course); Course Comments
  • Assessment: Lesson Eleven: Sanitation, Liability And Legal Considerations
  • Assessment: The Final Exam
645
Total Course Points
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Summarize the components of the restaurant business.
  • Summarize goals, safety and profits.
  • Describe customer service essentials.
  • Summarize guest recovery and problematic guests.
  • Describe hiring and team-building.
  • Summarize training.
  • Summarize scheduling.
  • Describe supervision, counseling and discipline.
  • Describe controlling food and beverage costs.
  • Summarize maximizing revenue.
  • Summarize sanitation, liability and legal considerations.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Restaurant Management Mastery
Course Number: 7550157
Lessons Rating: 4.46 / 5 Stars (1,847 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: With online access available nationwide, this course reaches all U.S. states, including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. Additionally, it’s open to learners in English-speaking countries such as the UK, Australia, Canada, and New Zealand.
Last Updated: March 2024
Course Type: Self-Paced, Online Class
CEU Value: 0.8 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Linda Zavadil
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

Choose Your Subscription Plan

Course Only
One Course
No Certificate / No CEUs
$95
for 6 months
 
Billed once
This course only
Includes certificate X
Includes CEUs X
Self-paced Yes
Instructor support Yes
Time to complete 6 months
No. of courses 1 course
Certificate Course
One Course
Certificate & CEUs
$120
for 6 months
 
Billed once
This course only
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 6 months
No. of courses 1 course
Platinum Yearly
ALL COURSES
Certificates & CEUs
$189
per year
 
Billed once
Includes all 600+ courses
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 12 Months
No. of courses 600+
Platinum 2 Years
ALL COURSES
Certificates & CEUs
$299
for 2 years
You save $79.00!
Billed once
Includes all 600+ courses
Includes certificate Yes
Includes CEUs Yes
Self-paced Yes
Instructor support Yes
Time to complete 24 Months
No. of courses 600+
 

Student Testimonials

  • "I was very interested in the course and the instructor was excellent." -- Jerry L.
  • "All the lessons were helpful to me. Thank you for sharing your intelligence." -- Antonia B.
  • "It was informative. It was all good. " -- Robert I N.
  • "Instructor is helpful and responsive. I liked his style. Thanks." -- Pratibha V.
  • "Every lesson helped me but lessons 5-11 were the things I needed the most." -- Danielle S.
  • "The lessons were very direct and specific with the information. Very easy to work with, constructive and helpful in all areas." -- Marco S.