Online Class: Outlook 2019

no certificate
with CEU Certificate*
-
15Lessons
-
23Exams &
Assignments -
2,813Students
have taken this course -
5Hours
average time -
0.5CEUs
Course Description
- Navigate Outlook
- Create and format emails
- Organize emails into folders
- Create folders
- Use the Calendar module
- Add appointments, meetings, and events to the calendar
- Use the Task module to manage your to-do list
- Add contacts to address books
- Create address books
- Create notes
- Add images and charts to emails
- And much more
This course focuses on teaching new users how to use all the features of Outlook 2019. First, we'll explore the basic ways Outlook can be used to create emails and format them according to certain standards. With Outlook, rich text formatting can be used as well as HTML. We cover creating emails with integrated images, graphs and stylized text so that your emails stand out from the vast sea of other plain text messages.
Next, we will work through all the amazing collaboration features of Outlook. We cover important Outlook components such as the calendar, scheduling tasks and sharing them with other coworkers. With Outlook, you can also automate incoming and outgoing emails using rules, which we cover step-by-step to help you manage and organize your inbox.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1. Microsoft Outlook: Enhance Your Email Efficiency
Lesson 1 Video
Review Practice Worksheet: Lesson-1-Downloadable-13359.pdf
Lesson discussions: Reasons for Taking this Course
Complete Assignment: Motives for Taking this Course
Assessment: Lesson 1 Quiz
Lesson 2. Outlook Setup Essentials
Lesson 2 Video
Review Practice Worksheet: Lesson-2-HomeWork-13361.pdf
Assessment: Lesson 2 Quiz
Lesson 3. Introduction to Outlook Email
Lesson 3 Video
Review Practice Worksheet: Lesson-3-HomeWork-13362.pdf
Assessment: Lesson 3 Quiz
Lesson 4. Email Formatting Essentials
Lesson 4 Video
Review Practice Worksheet: Lesson-4-HomeWork-13364.pdf
Complete: Lesson 4 Activity
Assessment: Lesson 4 Quiz
Lesson 5. The Invisible Path: Understanding Email Routing and Headers
Lesson 5 Video
Review Practice Worksheet: Lesson-5-Downloadable-13366.pdf
Complete: Lesson 5 Activity
Assessment: Lesson 5 Quiz
Lesson 6. Mastering Email Management: Streamline Your Outlook Inbox
Lesson 6 Video
Review Practice Worksheet: Lesson-6-WordSearch-13367.pdf
Assessment: Lesson 6 Quiz
Lesson 7. Creating and Organizing Outlook Address Books
Lesson 7 Video
Review Practice Worksheet: Lesson-7-WordSearch-13369.pdf
Complete: Lesson 7 Activity
Assessment: Lesson 7 Quiz
Lesson 8. Short Guide: Outlook's Out-of-Office Message Setup
Lesson 8 Video
Review Practice Worksheet: Lesson-8-WorkSheet-13371.pdf
Assessment: Lesson 8 Quiz
Lesson 9. Image-Enhanced Emails: Crafting Visually Engaging Messages in Outlook
Lesson 9 Video
Review Practice Worksheet: Lesson-9-HomeWork-13372.pdf
Assessment: Lesson 9 Quiz
Lesson 10. Efficient Event Management in Outlook
Lesson 10 Video
Review Practice Worksheet: Lesson-10-Activity-13374.pdf
Assessment: Lesson 10 Quiz
Lesson 11. Mastering Outlook Reminder Settings: A Comprehensive Guide
Lesson 11 Video
Review Practice Worksheet: Lesson-11-Downloadable-13376.pdf
Complete: Lesson 11 Activity
Assessment: Lesson 11 Quiz
Lesson 12. Harnessing Microsoft Office and Outlook for Task Collaboration: Maximizing Efficiency with Group Assignments
Lesson 12 Video
Review Practice Worksheet: Lesson-12-Downloadable-13378.pdf
Complete: Lesson 12 Activity
Assessment: Lesson 12 Quiz
Lesson 13. Managing Rules in Outlook
Lesson 13 Video
Review Practice Worksheet: Lesson-13-WorkSheet-13379.pdf
Complete: Lesson 13 Activity
Assessment: Lesson 13 Quiz
Lesson 14. Calendar Sharing and Alert Management in Outlook
Lesson 14 Video
Review Practice Worksheet: Lesson-14-HomeWork-13381.pdf
Assessment: Lesson 14 Quiz
Lesson 15. Unlocking the Power of VBA Scripts for Outlook Efficiency
Lesson 15 Video
Review Practice Worksheet: Lesson-15-WorkSheet-13383.pdf
Lesson discussions: End of Course Poll; Course Comments; Program Evaluation Follow-up Survey (End of Course); Reasons for Taking this Course
Assessment: Lesson 15 Quiz
Assessment: The Final Exam
Learning Outcomes
- Demonstrate how to organize and manage emails using Microsoft Outlook's interface and organizational tools.
- Identify the key differences between an email client like Microsoft Outlook and an email service such as Gmail.
- Define the process for configuring Microsoft Outlook to send and receive emails using Gmail's IMAP settings.
- Recognize the security implications of enabling less secure app access and disabling two-factor authentication when using Outlook with Gmail.
- Demonstrate the process of creating and sending an email using the 'New Email' button in Outlook.
- Identify the main components (To, CC, Subject, Body) of an email structure in Outlook.
- Organize paragraphs in an Outlook email by applying paragraph formatting features such as alignment, indentation, and list creation.
- Demonstrate the ability to format text using Microsoft Outlook's text formatting features, including font style, size, color, bold, italicize, and underline options.
- Analyze email headers in Outlook to identify potential phishing attempts and verify the authenticity of the sender.
- Recognize the process of email routing and how headers document the path of an email message.
- Demonstrate the ability to archive emails in Outlook, specifying duration and location preferences effectively.
- Recognize the steps for creating organizational folders in Outlook 2019 to manage email efficiently.
- Define the steps to create a new address book in Outlook by accessing the 'Account Settings' and configuring it under the 'Address Books' tab.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Choose Your Subscription Plan
No Certificate / No CEUs
This course only
Includes certificate | X |
Includes CEUs | X |
Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "I was very pleased with this course. I was able to learn many new things and it also helped me to strengthen the knowledge I already had. Thank-you." -- Julie W.
- "The course was extremely helpful, as one who did not have any experience beforehand using Microsoft Outlook software. The lessons were thorough and easy to follow, and will be put to practical application in my personal and professional work." -- Jadah N.
- "The course was excellent. Tutorials were very helpful." -- Evelyn E.
- "I feel it was very helpful for my future." -- James D.
- "Very helpful!" -- Nichole D.
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