Course Syllabus

Outlook 2019

Course Description

Outlook 2019 is the latest version of Microsoft's powerful email client that lets you not only manage email messages, but schedule meetings and tasks, collaborate with other coworkers, and work with a calendar of scheduled events that send alerts for upcoming deadlines. What makes Outlook different from many other email clients is that it is an entire collaboration and scheduling tool that benefits fortune 500 corporations, small businesses, busy professionals, and even students and home users. For large corporations, Outlook is the email client standard that integrates seamlessly with Microsoft environments and Exchange server.

In this course, you'll learn how to...

Navigate Outlook
Create and format emails
Organize emails into folders
Create folders
Use the Calendar module
Add appointments, meetings, and events to the calendar
Use the Task module to manage your to-do list
Add contacts to address books
Create address books
Create notes
Add images and charts to emails
And much more

This course focuses on teaching new users how to use all the features of Outlook 2019. First, we'll explore the basic ways Outlook can be used to create emails and format them according to certain standards. With Outlook, rich text formatting can be used as well as HTML. We cover creating emails with integrated images, graphs and stylized text so that your emails stand out from the vast sea of other plain text messages.

Next, we will work through all the amazing collaboration features of Outlook. We cover important Outlook components such as the calendar, scheduling tasks and sharing them with other coworkers. With Outlook, you can also automate incoming and outgoing emails using rules, which we cover step-by-step to help you manage and organize your inbox.

The final part of this course explains the basics of Microsoft's proprietary VBA language. This language lets advanced users automate functions in Outlook as well as create small applications within the Office line of products. Overall, this course takes you from the very basics of Outlook to more advanced features so that you can get the most out of your email experience.

With clear and concise step-by-step directions, beautifully illustrated lessons with screenshots, and HD Video tutorials, this Outlook online course will teach you everything you need to know to become an Outlook power user.

You do not need access to Outlook software in order to successfully complete this course. However, it is strongly encouraged.

Completely Online
Self-Paced
Printable Lessons
Full HD Video
6 Months to Complete
24/7 Availability
Start Anytime
PC & Mac Compatible
Android & iOS Friendly
Accredited CEUs

Universal Class is an IACET Accredited Provider

Learning Outcomes

By successfully completing this course, students will be able to:

Demonstrate how to organize and manage emails using Microsoft Outlook's interface and organizational tools.
Identify the key differences between an email client like Microsoft Outlook and an email service such as Gmail.
Define the process for configuring Microsoft Outlook to send and receive emails using Gmail's IMAP settings.
Recognize the security implications of enabling less secure app access and disabling two-factor authentication when using Outlook with Gmail.
Demonstrate the process of creating and sending an email using the 'New Email' button in Outlook.
Identify the main components (To, CC, Subject, Body) of an email structure in Outlook.
Organize paragraphs in an Outlook email by applying paragraph formatting features such as alignment, indentation, and list creation.
Demonstrate the ability to format text using Microsoft Outlook's text formatting features, including font style, size, color, bold, italicize, and underline options.
Analyze email headers in Outlook to identify potential phishing attempts and verify the authenticity of the sender.
Recognize the process of email routing and how headers document the path of an email message.
Demonstrate the ability to archive emails in Outlook, specifying duration and location preferences effectively.
Recognize the steps for creating organizational folders in Outlook 2019 to manage email efficiently.
Define the steps to create a new address book in Outlook by accessing the 'Account Settings' and configuring it under the 'Address Books' tab.
Demonstrate mastery of lesson content at levels of 70% or higher.

Assessment Guide

Assessment	Points
Motives for Taking this Course	2 points
Lesson 1 Quiz	10 points
Lesson 2 Quiz	10 points
Lesson 3 Quiz	10 points
Lesson 4 Quiz	10 points
Lesson 5 Quiz	10 points
Lesson 6 Quiz	10 points
Lesson 7 Quiz	10 points
Lesson 8 Quiz	10 points
Lesson 9 Quiz	10 points
Lesson 10 Quiz	10 points
Lesson 11 Quiz	10 points
Lesson 12 Quiz	10 points
Lesson 13 Quiz	10 points
Lesson 14 Quiz	10 points
Lesson 15 Quiz	10 points
The Final Exam	65 points