Online Class: How to eBay

Whether you're looking for an antique or the latest in electronic gadgets, or you have personal or professional products you want to sell, eBay is the destination for you to both buy and sell items and this course will explain how it all works.

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$120.00 (with CEU Certificate)
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  • 15
    Lessons
  • 17
    Exams &
    Assignments
  • 2,378
    Students
    have taken this course
  • 5
    Hours
    average time
  • 0.5
    CEUs
 
 
 

Course Description

Welcome to this course on eBay: How to Buy and How to Sell on eBay. Whether you're looking for an antique or the latest in electronic gadgets, eBay is one of the most likely online resources for you to find what you're looking for. eBay can also be a lucrative home-based business for men or women looking to generate more income, whether you're struggling in a tough economy or you want to make extra money selling your crafts, collectables or even your car.

We hope you'll enjoy this basic how-to course regarding buying and selling on eBay. In this course, students will learn how eBay got started and grew from just an idea to a multi-billion dollar business in less than a decade.

We'll give you a brief background and tips on deciding what to sell on eBay, how to set up an eBay and PayPal account, and how you can bid for everything from a skein of yarn to rare jade and autographed collectibles to sports equipment to a new engine for your car.

Selling on eBay, the importance of creating good item descriptions and taking good photos of your items is covered in this course, as is encouraging loyalty and positive feedback that enhances your moneymaking efforts. The importance of customer service is also discussed in this course, as is a discussion of how best to resolve customer complaints or disputes. We'll also share ideas with you on what to do (and not do) when listing an item for sale or auction.

We'll show you how to make and send payments or items for your eBay purchases or sales, and how to make the best use of eBay's seller's tools. We'll wrap up the course with a brief mention of tips for success on eBay, setting up your own eBay store, and how to register your eBay business online.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Average Lesson Rating:
4.43 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(2,106 votes)

Lesson 1: EBay: From Living Room Idea to E-Commerce Giant

8 Points
eBay revolutionized commerce by introducing a platform where buyers and sellers could interact globally, transforming traditional marketplaces into dynamic e-commerce hubs. Its massive success is underpinned by innovative business models like peer-to-peer auctions and robust credibility systems.
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete Assignment: Why this Course?
  • Assessment: Lesson 1 Exam

Lesson 2: Creating Your eBay Account: A Step-by-Step Guide

8 Points
An eBay account unlocks robust international trade potential, necessitating attention to personal data input and securing your account. Familiarity with eBay’s regulations and prohibited items list safeguards your buying and selling endeavors.
  • Lesson 2 Video
  • Assessment: Lesson 2 Exam

Lesson 3: Navigating the eBay Marketplace: Uncover the Best-Selling Items

9 Points
Entering the realm of e-commerce via eBay opens up a venue bustling with limitless opportunities for income generation in a global marketplace. Understanding what to sell necessitates a strategic approach similar to that of seasoned retailers, as it involves recognizing popular categories like electronics and fashion, alongside discovering niche products that cater to specific buyer interests.
  • Lesson 3 Video
  • Assessment: Lesson 3 Exam

Lesson 4: Mastering eBay: Navigate, Bid, Buy

10 Points
eBay bidding feels akin to an adrenaline-driven game, marked by strategic bids and auctions that close with dramatic 'sniping.' Buyers must balance the lure of unique finds with competitive tactics to maximize their success.
  • Lesson 4 Video
  • Assessment: Lesson 4 Exam

Lesson 5: A Step-by-Step Guide to Creating Your PayPal Account

9 Points
PayPal, envisioned as a digital wallet in the late 1990s, revolutionized online payments by ensuring secure money transfers, ultimately catching eBay's attention for a significant acquisition. Its founders, Max Levchin and Peter Thiel, combined tech expertise and business acumen to propel PayPal into a global leader with over 400 million users in 2023.
  • Assessment: Lesson 5 Exam

Lesson 6: From Setup to Sales: A Comprehensive Guide to eBay Ecommerce

9 Points
Transform your eBay prospects by mastering seller account setup, securing transactions through identity verification and strategic fee management. Elevate sales with exemplary product photography and detailed narratives, leveraging storytelling to enhance buyer trust and interest.
  • Assessment: Lesson 6 Exam

Lesson 7: Boosting Your eBay Earnings: Expert Advice

10 Points
Utilize eBay's global platform to reach a vast audience by mastering listing techniques, from strategic category selection to compelling descriptions and pricing, ensuring maximum visibility and sales. Prioritize transparency and quality images to build buyer trust, turning eBay into a profitable channel for your brand.
  • Lesson 7 Video
  • Assessment: Lesson 7 Exam

Lesson 8: E-Commerce Essentials: Managing Payments

10 Points
Successful online selling hinges on meticulous preparation, comprehension of tax obligations, and adept communication with buyers, ensuring smooth and efficient transaction processes. Maintaining open channels leverages positive relationships, leading to continued success and possibly higher volumes of repeat business.
  • Lesson 8 Video
  • Assessment: Lesson 8 Exam

Lesson 9: Mastering eBay Shipping: Strategies for Success

10 Points
To excel as an eBay seller, prioritize precise packaging and prompt communication post-sale. Embracing new technologies and shipping methodologies can enhance buyer satisfaction and seller efficiency.
  • Lesson 9 Video
  • Assessment: Lesson 9 Exam

Lesson 10: Mastering eBay: Unlock Your Potential as a Successful Seller

9 Points
Beyond eBay’s internal offerings, third-party applications accessible via 'My eBay' diversify sales and marketing strategies, enhancing efficiency through tools for shipping, insurance, and real-time customer interaction. These customizable applications streamline operations, boosting profitability and satisfaction.
  • Lesson 10 Video
  • Assessment: Lesson 10 Exam

Lesson 11: Mastering Customer Service on eBay

10 Points
Exceptional customer service fosters a reciprocal cycle: memorable experiences motivate buyers to provide positive feedback, offering social proof and encouraging new purchases. Personalized touches, like thank-you notes, elevate the buying experience and nurture customer loyalty.
  • Lesson 11 Video
  • Assessment: Lesson 11 Exam

Lesson 12: Strategies for Handling Common Buyer-Seller Conflicts Online: A Comprehensive Guide

9 Points
Navigating e-commerce smoothly requires sellers to anticipate potential transaction hiccups and craft detailed, transparent listings, including return policies and payment assurances. Engaging diplomatically with buyers over disputes such as refund demands or damaged goods claims builds goodwill, safeguarding the seller's reputation and fostering repeat business.
  • Lesson 12 Video
  • Assessment: Lesson 12 Exam

Lesson 13: Become an eBay Power Seller

10 Points
eBay operates as a microcosm of e-commerce possibilities, inviting users to explore buying and selling strategies for optimal success. Insightful product presentations, pricing acumen, and excellent customer service underpin a positive presence on the platform.
  • Lesson 13 Video
  • Assessment: Lesson 13 Exam

Lesson 14: Building a Winning eBay Store: Key Strategies Unveiled

10 Points
Opening an eBay store is a strategic venture that aligns business aspirations with subscription layers that dictate the level of sophistication and support you receive. Harness eBay's resources for marketing, customer relations, and inventory management to turn competition and logistics challenges into business growth opportunities.
  • Lesson 14 Video
  • Assessment: Lesson 14 Exam

Lesson 15: Turning eBay Dreams into Reality: Legal and Financial Foundations

80 Points
Setting up an eBay business requires navigating intricate legal and financial frameworks, emphasizing the importance of strategic planning, tax understanding, and adherence to eBay policies. Success hinges on this preparation, which can propel your venture beyond mere selling to a thriving global enterprise.
  • Lesson 15 Video
  • Lesson discussions: End of Course Poll; Course Comments; Course Comments
  • Assessment: Lesson 15 Exam
  • Assessment: The Final Exam
211
Total Course Points
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe what is eBay.
  • Determine setting up an account on eBay.
  • Demonstrate deciding what to sell on eBay.
  • Demonstrate buying on eBay.
  • Demonstrate setting up a PayPal account.
  • Demonstrate selling on eBay.
  • Demonstrate listing items on eBay.
  • Describe accepting and sending payments.
  • Summarize shipping items.
  • Describe eBay seller tools.
  • Summarize the importance of customer service.
  • Summarize dispute resolution process when buying and selling on eBay.
  • Summarize tips to success on eBay.
  • Describe setting up an eBay store.
  • Identify legal issues with eBay.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: How to eBay
Course Number: 7550548
Lessons Rating: 4.43 / 5 Stars (2,106 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: Enroll in this course from any U.S. state, including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. The course is also accessible to learners in English-speaking countries such as the UK, Canada, Ireland, Australia, and South Africa.
Last Updated: January 2022
Course Type: Self-Paced, Online Class
CEU Value: 0.5 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Instructor: Cathleen Chouinard
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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Student Testimonials

  • "I thoroughly enjoyed this whole course. Thank you Universal Class for offering it." -- Deborah C.