Online Class: Constructive Feedback and Criticism

no certificate
with CEU Certificate*
-
12Lessons
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19Exams &
Assignments -
1,281Students
have taken this course -
5Hours
average time -
0.5CEUs
Course Description
In a world where effective communication can make or break both professional and personal relationships, developing the art of Constructive Feedback and Criticism is not merely advantageous�it's essential. Imagine possessing the skills to transform every interaction, no matter how challenging, into an opportunity for growth and connection. Picture a future where your communication enriches relationships, inspires positive change, and elevates you as a respected leader and valued team member. Our course on Constructive Feedback and Criticism offers you this transformative journey, uniquely designed to refine your communication style and equip you with the ability to engage, influence, and inspire.
Embark on a voyage where you'll unravel the secrets of persuasive communication. This isn't just another online course; it's a comprehensive experience crafted to ignite a profound change in how you communicate. We'll explore the delicate balance of providing feedback that builds rather than diminishes, turning potentially awkward conversations into collaborative opportunities for improvement and innovation. Master the art of critique with confidence, knowing your insights will be welcomed and acted upon with trust and respect.
The everyday interactions you often take for granted are where you'll first notice the impact. You'll learn to navigate complex interpersonal dynamics with elegance and tact, making each conversation not just an exchange of information but a chance to authentically connect and grow. Whether handling a challenging situation at work or addressing sensitive issues at home, you'll find yourself equipped with the skills to manage these interactions seamlessly.
Delve into the heart of intercultural communication, exploring the rich tapestry of global perspectives. With cultural sensitivity deeply woven into every lesson, you'll have the tools to communicate effectively across diverse backgrounds. Recognize the subtle cues and unspoken nuances that shape how we perceive and provide feedback, ensuring your message transcends cultural boundaries and resonates authentically.
Progress through the course, and you will begin to see conflict not as a threat, but as a wellspring of opportunity. By understanding the dynamics at play, you'll be adept at guiding challenging conversations toward mutually beneficial outcomes. The strategies you learn here will empower you to transform tense situations into pathways for collaboration and success.
At the core of this journey, this course emphasizes emotional intelligence�your ultimate key to mastering constructive feedback. You'll gain a deeper understanding of your own emotions, and learn to perceive and navigate the emotions of others. By employing empathy and insight, you will foster an atmosphere of trust, thereby ensuring your feedback is not just heard, but genuinely received and acted upon.
Imagine stepping forward in your personal and professional life with the ability to decode and deliver nonverbal communication, amplifying the impact of your words. Picture a scenario where your feedback is not only accepted but sought after, positioning you as a linchpin within your organization or social circles.
In this unparalleled program, you will discover that the art of giving and receiving criticism effectively is not just about language, but about embodying a mindset that values connection and growth. We delve into the strategies for maintaining relationships while providing honest and impactful feedback. You'll leave this course profoundly transformed, equipped with insights that empower you to navigate even the most challenging conversations with grace and confidence.
The time is now to embark on this transformative journey. Don't let another opportunity slip by where you could have influenced change, inspired growth, or improved a relationship. Our course on Constructive Feedback and Criticism will be your guide to becoming not just a better communicator but a catalyst for positive change. Enrolling isn't just a decision to take a course�it's a commitment to personal mastery, growth, and limitless potential in your interactions. Join us, and redefine how you communicate in your world.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1. Mastering the Art of Constructive Feedback and Critiques: A Comprehensive Guide
Lesson 1 Video
Lesson discussions: Reasons for Taking this Course
Complete Assignment: An Introduction
Lesson 2. The Fundamental Needs: Control, Inclusion, and Affection
Lesson 2 Video
Complete: Lesson 2 Activity
Assessment: Lesson 2 Exam
Lesson 3. Understanding Intercultural Constructs: Feedback & Critiques
Lesson 3 Video
Complete: Lesson 3 Activity
Assessment: Lesson 3 Exam
Lesson 4. From Assertiveness to Aggression: Navigating Communication Styles
Lesson 4 Video
Assessment: Lesson 4 Exam
Lesson 5. Politeness and Face Theory
Lesson 5 Video
Assessment: Lesson 5 Exam
Lesson 6. Exploring the Depths of Emotional Intelligence: Understanding and Managing Your Emotions
Lesson 6 Video
Assessment: Lesson 6 Exam
Lesson 7. Decoding Nonverbal Cues
Lesson 7 Video
Complete: Lesson 7 Activity
Assessment: Lesson 7 Exam
Lesson 8. Seeing Conflict as an Opportunity, Not a Threat
Lesson 8 Video
Assessment: Lesson 8 Exam
Lesson 9. Confirming vs Disconfirming Messages
Lesson 9 Video
Complete: Lesson 9 Activity
Assessment: Lesson 9 Exam
Lesson 10. The Art of Giving and Receiving Criticism Competently
Lesson 10 Video
Complete: Lesson 10 Activity
Assessment: Lesson 10 Exam
Lesson 11. Face Threats and Feedback: Strategies for Sensitive Communication
Lesson 11 Video
Complete: Lesson 11 Activity
Assessment: Lesson 11 Exam
Lesson 12. Receiving Feedback Effectively: Mastering Constructive Criticism
Lesson 12 Video
Lesson discussions: Course Completion Poll: Your Thoughts; Program Evaluation Follow-up Survey (End of Course); Course Comments; Reasons for Taking this Course
Assessment: Lesson 12 Exam
Assessment: The Final Exam
Learning Outcomes
- Demonstrate the ability to give specific and constructive feedback by creating a scenario where you apply learned techniques to propose improvements.
- Identify and differentiate between constructive feedback and critique by providing at least two defining characteristics of each.
- Explain the collaborative nature of image management and provide examples of how others reinforce or challenge an individual's projected identity
- Identify and describe the three types of face as per Goffman's theory, and assess their influence on personal interactions and receiving feedback
- Describe how cultural symbols, language, values, and norms influence intercultural communication.
- Identify differences between high context and low context cultures in the context of giving and receiving feedback.
- Define assertive communication and distinguish it from hostile communication in terms of its impact on relationships and self-identity.
- Identify verbal and nonverbal cues used in assertive communication to exert control while respecting others' rights.#
- Analyze a given interpersonal scenario to determine appropriate politeness strategies using the concept of weightiness and cultural ranking within politeness theory.
- Define positive and negative face within the context of politeness theory, identifying how these concepts influence communication strategies.
- Define emotional intelligence and its components as described by Goleman, including personal and social competencies
- Demonstrate understanding of emotion classification by categorizing specific emotions as joyful, sad, or hostile and explain their impacts on behavior
- Recognize and interpret emotional states using facial displays, eye behaviors, movement, gestures, and vocal cues in the context of feedback.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Choose Your Subscription Plan
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This course only
Includes certificate | X |
Includes CEUs | X |
Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
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