Online Class: Business Writing

We live in a world where communication is paramount to survival. In a work environment where communication is equated with the professionalism and efficiency of an individual, would you jeopardize your career because of bad writing? Do you want the embarrassment of sending out a poorly written email to your peers? Can you risk sending out badly written communications to customers and putting your company's reputation on the line? Of course not, no one aspires to be a bad writer.
COURSE CLOSED
We're sorry, this course is no longer open for enrollment.
 
  • 19
    Lessons
  • 41
    Exams &
    Assignments
  • 0
    Students
    have taken this course
  • 5
    Hours
    average time
  • 0.5
    CEUs
 
 
 

Course Description

We live in a world where communication is paramount to survival. In a work environment where communication is equated with the professionalism and efficiency of an individual, would you jeopardize your career because of bad writing? Do you want the embarrassment of sending out a poorly written email to your peers? Can you risk sending out badly written communications to customers and putting your company's reputation on the line? Of course not, no one aspires to be a bad writer. No one wants to communicate badly.

This crash course in business communication may help remedy your writing woes. From the basic do's and don'ts of business communication to the nitty-gritty of formatting, punctuation, tone and language--this course covers all the fundamentals. As a one stop guide to a professional's writing career, the class is ideal for assistants, secretaries, executives, managers, and senior managers of any company or organization. Learn about the common mistakes we make when writing a business letter. Learn how often people mistake 'affect' for 'effect', and 'except' for 'accept'.  Learn about how to write business emails.
 
This course will also give you insights into your reader's mind. Who are they? What do they want? How can you effectively reach out to them?
Courses Frequently Bought Together:
  • Completely Online
  • Self-Paced
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Lesson 1: Manage Your Writing: How Bad Business Writing Is Bad For Your Business

8 Points
Manage Your Writing: How Bad Business Writing Is Bad for Your Business
  • Lesson 1 Video
  • Lesson discussions: Reasons for Taking this Course
  • Complete: Lesson 1 Assignment: Introduce Yourself
  • Assessment: Lesson 1 Quiz

Lesson 2: Getting Started in Business Writing

18 Points
Getting Started in Business Writing
  • Lesson 2 Video
  • Lesson discussions: Why are you taking this course?
  • Complete: Lesson 2: Assignment: Proposal
  • Assessment: Lesson 2 Quiz

Lesson 3: Making the Message Accessible to the Reader

33 Points
Making the Message Accessible to the Reader Additional lesson topics: Tips for Formatting Business Documents
  • Lesson 3 Video
  • Complete: Lesson 3 Assignment: Start-Up Sheet
  • Assessment: Lesson 3 Quiz

Lesson 4: Spelling and Punctuation in Business Writing

94 Points
In this lesson, we will look at methods for eliminating your mistakes in business writing by following some simple rules of spelling and punctuation.
  • Lesson 4 Video
  • Assessment: Lesson 4 Quiz
  • Assessment: Lesson 4 Exam: Verbs
  • Assessment: Lesson 4 Exam: Periods
  • Assessment: Lesson 4 Exam: Spelling
  • Assessment: Lesson 4 Exam: Punctuation 1
  • Assessment: Lesson 4 Exam: Punctuation 2

Lesson 5: Determining the Tone of Your Communication

28 Points
Determining the tone of your communications. Additional lesson topics: Appropriate Tone
  • Lesson 5 Video
  • Review Practice Worksheet: OpeningandClosingPhrasesforBusinessWriting.doc
  • Complete: Lesson 5 Assignment: Tone
  • Assessment: Lesson 5 Quiz

Lesson 6: Be Politically Correct - How to Avoid Discriminatory Language in Business Communications

27 Points
Be Politically Correct: How to Avoid Discriminatory Language in Business Communications
  • Lesson 6 Video
  • Complete: Lesson 6 Assignment
  • Assessment: Lesson 6 Quiz

Lesson 7: Business Writing for Special Purposes

84 Points
Often business letters are the first contact one makes with a prospective client or an employer; hence it becomes critical that you get the tone and message of the letter right, to make a good impression.
  • Lesson 7 Video
  • Complete: Assignment 7-1: Sympathy Letter
  • Complete: Assignment 7-2: Resignation Letter
  • Complete: Assignment 7-3 Complaint Letter
  • Assessment: Lesson 7 Quiz

Lesson 8: Business Letters

34 Points
This lesson describes how to write a professional business letter. Additional lesson topics: The Basic Business Letter
  • Lesson 8 Video
  • Complete Assignment: Lesson 8: Practice Exercise
  • Assessment: Lesson 8 Exam

Lesson 9: Business Memos

35 Points
This lesson explains how to make concise business memos. Additional lesson topics: Business Memos; Business Memo Formatting
  • Lesson 9 Video
  • Complete: Lesson 9 Assignment: Practice Exercise
  • Assessment: Lesson 9 Exam

Lesson 10: Personal Business Notes

35 Points
This lesson explains how to write personal business notes.
  • Lesson 10 Video
  • Complete: Lesson 10 Assignment A: Business Notes Writing
  • Assessment: Lesson 10 Exam

Lesson 11: Anatomy of a Perfect E-mail

65 Points
In this lesson, we look at what makes a perfect e-mail and discuss the dos and don'ts of business e-mails.
  • Lesson 11 Video
  • Complete: Lesson 11 Assignment
  • Complete: Assignment 11-1: Meeting Email
  • Assessment: Lesson 11 Quiz
  • Assessment: Lesson 11 Exam Addition

Lesson 12: Business E-mails and E-mail Etiquette

35 Points
This lesson explains how to write business e-mails. Additional lesson topics: Samples: Tips for Email Etiquette
  • Lesson 12 Video
  • Complete: Lesson 12 Assignment: Email Writing
  • Assessment: Lesson 12 Exam

Lesson 13: Resumes

12 Points
This lesson will explain how to format and write a professional resume. Additional lesson topics: Sample Resumes; Resumes and Cover Letters
  • Lesson 13 Video
  • Complete Assignment: Lesson 13: Resume Formats
  • Assessment: Lesson 13 Exam

Lesson 14: Application Letters

33 Points
This lesson describes how to make an application letter to go along with your resume.
  • Lesson 14 Video
  • Complete: Lesson 14 Assignment: Application Letter Writing
  • Assessment: Lesson 14 Exam

Lesson 15: Proofreading and Editing

11 Points
This lesson explains the importance of editing and proofreading and how to go about it.
  • Lesson 15 Video
  • Assessment: Lesson 15 Exam

Lesson 16: Three Writing Rules

10 Points
This lesson discusses the three writing rules of splitting infinitives, ending sentences with a preposition, and beginning a sentence with a conjunction.
  • Lesson 16 Video
  • Assessment: Lesson 16 Exam

Lesson 17: Writing Rules

10 Points
This lesson looks at some of the various writing rules. You will learn what makes them rules and how it will help create better business writing. Additional lesson topics: 5 Business Writing Mistakes
  • Lesson 17 Video
  • Assessment: Lesson 17 Exam

Lesson 18: Additional Punctuation

10 Points
This lesson discusses punctuation for business writing. You will learn what good punctuation is and why it is important. Additional lesson topics: Punctuation Basics for Business Writers
  • Lesson 18 Video
  • Assessment: Lesson 18 Exam

Lesson 19: Writing Resources

10 Points
This lesson explains where to find additional explanations and help through outside resources. You'll learn where you can get more help in reviewing grammar, spelling, vocabulary, and more.
  • Lesson 19 Video
  • Lesson discussions: Your Opinion Matters: Course Rating; Samples: Course Comments; Program Evaluation Follow-up Survey (End of Course)
  • Assessment: Lesson 19 Exam
592
Total Course Points
 

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