Course Description

Mastering Medical Office Management: Redefining Excellence in Healthcare Administration

Imagine a career where every decision you make improves lives, streamlines processes, and transforms patient experiences. Managing a medical office isn't just about keeping the wheels turning-it's about creating an environment where healthcare professionals thrive, patients feel valued, and operations run seamlessly. If you've ever envisioned yourself at the helm of a medical office, orchestrating its success with confidence and expertise, this is the course that will make it a reality.

Mastering Medical Office Management isn't just another online class; it's a transformative journey. This course is designed for those who dare to dream bigger-whether you're starting your career, stepping into a leadership role, or revitalizing an established practice. It's your opportunity to rise above the competition and position yourself as an indispensable leader in healthcare management.

What sets this course apart is its holistic approach. We understand that managing a medical office isn't just about logistics-it's about people, innovation, and impact. That's why we've woven together the essential skills you need with practical, real-world strategies. From mastering the art of patient-centered care to navigating the complexities of billing and compliance, you'll emerge with the confidence to handle every challenge with finesse.

But this course doesn't stop at skill-building-it's about transformation. Imagine yourself leading a medical office that operates like a well-oiled machine, where every patient interaction feels personal and every team member is motivated to excel. Picture yourself as the go-to expert who not only understands the intricacies of medical coding and record management but also knows how to inspire a team, streamline workflows, and elevate the patient experience. This course gives you the tools to turn that vision into reality.

Throughout this journey, you'll gain insider knowledge that goes beyond the basics. You'll learn how to harness technology to improve efficiency, manage emergencies with precision, and maintain an ethical, patient-focused practice. By the end, you won't just be prepared-you'll be unstoppable.

Your future in medical office management starts here. Don't settle for average when you can achieve extraordinary. Enroll today and take the first step toward building a career that's as rewarding as it is impactful. Your transformation starts now.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define the historical shifts in healthcare delivery that led to the development of medical offices from the era of home visits.
  • Identify how specialization and technological advancements in modern medical offices improve patient outcomes and healthcare efficiency.
  • Define the unique characteristics of a medical office environment that optimally supports a specific healthcare specialty, such as audiology or chiropractic care.
  • Demonstrate an understanding of the unique environmental needs required for optimizing patient care in different medical office specialties.
  • Identify how the characteristics of specific healthcare specialties influence their preferred medical office setups and resources.
  • Identify the essential resources and tools required in a pediatric office to facilitate effective healthcare services for children from birth through adolescence.
  • Analyze and explain how effective collaboration among medical office staff enhances the efficiency and quality of patient care delivery and patient experience.
  • Define the key responsibilities of registration clerks in managing patient interactions and office operations, focusing on communication skills and information accuracy.
  • Demonstrate the ability to identify and describe the distinct roles of medical office staff, such as registration clerks, medical assistants, and nurses, and their contributions to patient care.
  • Demonstrate the ability to perform basic triage as a medical assistant, assessing patient needs quickly and accurately to facilitate appropriate scheduling and prioritization of care.
  • Define systematic procedures for inventory management to ensure continuous availability of essential medical supplies and prevent service disruptions.
  • Demonstrate effective strategies for managing staff performance and development to maintain a motivated and skilled medical team.
  • Define the key features of scheduling software in healthcare, including customized physician schedules and comprehensive patient profiles, to enhance operational efficiency.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
Lesson 1 - History of Medical Offices 10 points
Lesson 1 Review Exam 20 points
Lesson 2 - Types of Medical Offices 10 points
Lesson 2 Review Exam 20 points
Lesson 3 - Medical Office Staff 9 points
Lesson 3 Review Exam 20 points
Lesson 4 Activity 1 points
Lesson 4 - Medical Office Management 9 points
Lesson 4 Review Exam 20 points
Lesson 5 - Computer Skills 9 points
Lesson 5 Review Exam 20 points
Lesson 6 Activity 1 points
Lesson 6 - Telecommunications 9 points
Lesson 6 Review Exam 20 points
Lesson 7 - Appointment Scheduling 10 points
Lesson 7 Review Exam 20 points
Lesson 8 Activity 1 points
Lesson 8 - Proper Patient Care 10 points
Lesson 8 Review Exam 20 points
Lesson 9 - Triage 10 points
Lesson 9 Review Exam 20 points
Lesson 10 - Handling Medical Emergencies 9 points
Lesson 10 Review Exam 20 points
Lesson 11 - Office Maintenance 9 points
Lesson 11 Review Exam 20 points
Lesson 12 Activity 1 points
Lesson 12 - Billing 10 points
Lesson 12 Review Exam 20 points
Lesson 13 Activity 1 points
Lesson 13 - Medical Terminology 10 points
Lesson 13 Review Exam 20 points
Lesson 14 - Medical Coding 9 points
Lesson 14 Review Exam 20 points
Lesson 15 - Transcription 9 points
Lesson 15 Review Exam 20 points
Lesson 16 - Medical Records 9 points
Lesson 16 Review Exam 20 points
Lesson 17 Activity 1 points
Lesson 17 - Privacy Practices 10 points
Lesson 17 Review Exam 20 points
Lesson 18 - Medical Ethics 10 points
Lesson 18 Review Exam 20 points
Lesson 19 - Hospital Resources 10 points
Lesson 19 Review Exam 20 points
Lesson 20 Activity 1 points
Lesson 20 - Medical Office Education 9 points
The Final Exam 94 points
Lesson 20 Review Exam 20 points
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