Online Class: Medical Office Management

Medical Office Administrative Procedures is a course designed to help those interested in setting up a medical office or who want to learn how to manage their current medical office more efficiently.

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$120.00
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$120.00 (with CEU Certificate)
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  • 20
    Lessons
  • 22
    Exams &
    Assignments
  • 1,869
    Students
    have taken this course
  • 8
    Hours
    average time
  • 0.8
    CEUs
 
 
 

Course Description

Mastering Medical Office Management: Redefining Excellence in Healthcare Administration

Imagine a career where every decision you make improves lives, streamlines processes, and transforms patient experiences. Managing a medical office isn't just about keeping the wheels turning-it's about creating an environment where healthcare professionals thrive, patients feel valued, and operations run seamlessly. If you've ever envisioned yourself at the helm of a medical office, orchestrating its success with confidence and expertise, this is the course that will make it a reality.

Mastering Medical Office Management isn't just another online class; it's a transformative journey. This course is designed for those who dare to dream bigger-whether you're starting your career, stepping into a leadership role, or revitalizing an established practice. It's your opportunity to rise above the competition and position yourself as an indispensable leader in healthcare management.

What sets this course apart is its holistic approach. We understand that managing a medical office isn't just about logistics-it's about people, innovation, and impact. That's why we've woven together the essential skills you need with practical, real-world strategies. From mastering the art of patient-centered care to navigating the complexities of billing and compliance, you'll emerge with the confidence to handle every challenge with finesse.

But this course doesn't stop at skill-building-it's about transformation. Imagine yourself leading a medical office that operates like a well-oiled machine, where every patient interaction feels personal and every team member is motivated to excel. Picture yourself as the go-to expert who not only understands the intricacies of medical coding and record management but also knows how to inspire a team, streamline workflows, and elevate the patient experience. This course gives you the tools to turn that vision into reality.

Throughout this journey, you'll gain insider knowledge that goes beyond the basics. You'll learn how to harness technology to improve efficiency, manage emergencies with precision, and maintain an ethical, patient-focused practice. By the end, you won't just be prepared-you'll be unstoppable.

Your future in medical office management starts here. Don't settle for average when you can achieve extraordinary. Enroll today and take the first step toward building a career that's as rewarding as it is impactful. Your transformation starts now.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 
 

Course Lessons

Average Lesson Rating:
4.52 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(2,960 votes)

Lesson 1. History of Medical Offices

10 Points
Medical offices are a newer feature to the healthcare field, arriving only in the last century as people began to move to areas where hospitals were not conveniently located.
  • Lesson 1 Video
  • Lesson discussions: Medical Office Procedures; Reasons for Taking this Course
  • Assessment: Lesson 1 - History of Medical Offices

Lesson 2. Types of Medical Offices

10 Points
If you are deciding to set up your own office, you will want to note that certain practices are better suited to the medical office setting than others.
  • Lesson 2 Video
  • Assessment: Lesson 2 - Types of Medical Offices

Lesson 3. Medical Office Staff

9 Points
Instead, the medical office is comprised of several different positions, all designed to help the doctors continue to see patients as effectively as possible.
  • Lesson 3 Video
  • Lesson discussions: Medical Office Staff
  • Assessment: Lesson 3 - Medical Office Staff

Lesson 4. Medical Office Management

9 Points
When there is a management team, the office can run smoothly and problems can be avoided or they can be dealt with easily.
  • Lesson 4 Video
  • Assessment: Lesson 4 - Medical Office Management

Lesson 5. Computer Skills

9 Points
Though many medical offices now have forms that patients can fill out easily, there are still some items that will require word processing skills.
  • Lesson 5 Video
  • Assessment: Lesson 5 - Computer Skills

Lesson 6. Telecommunications

9 Points
While some medical offices are allowing patients the chance to schedule their appointments online, this is not a process that is typical for many long time patients.
  • Lesson 6 Video
  • Assessment: Lesson 6 - Telecommunications

Lesson 7. Appointment Scheduling

10 Points
Scheduling appointments is made easier with the right appointment scheduling software, but there are systems that you can try out to see if they help you manage patient schedules more easily.
  • Lesson 7 Video
  • Assessment: Lesson 7 - Appointment Scheduling

Lesson 8. Proper Patient Care

10 Points
In the eyes of a patient, being cared for not only includes treatment, but it also includes having a supportive experience when heading to the doctor's office.
  • Lesson 8 Video
  • Assessment: Lesson 8 - Proper Patient Care

Lesson 9. Triage

10 Points
Triage is a system in which a person assesses the condition of a patient to see if their health needs are more important than others who are on the phone or in the room.
  • Lesson 9 Video
  • Assessment: Lesson 9 - Triage

Lesson 10. Handling Medical Emergencies

9 Points
While no medical office wants to think about it, medical emergencies do happen on site, and they can happen when you least expect it.
  • Lesson 10 Video
  • Assessment: Lesson 10 - Handling Medical Emergencies

Lesson 11. Office Maintenance

9 Points
When you want to make sure your patients feel comfortable and safe, you need to make sure that the office is as well maintained as the skills that everyone has earned.
  • Lesson 11 Video
  • Assessment: Lesson 11 - Office Maintenance

Lesson 12. Billing

10 Points
Having a standard billing practice in place will help to ensure that patients get the care they need and that the medical staff can be paid for their services and hours spent in the office.
  • Lesson 12 Video
  • Assessment: Lesson 12 - Billing

Lesson 13. Medical Terminology

10 Points
Medical terminology is the practice of naming different medical conditions through a system of Latin and Greek terms.
  • Lesson 13 Video
  • Assessment: Lesson 13 - Medical Terminology

Lesson 14. Medical Coding

9 Points
While a medical office may not have to handle extensive coding, knowing the basics can help to ensure that future billing issues do not occur.
  • Lesson 14 Video
  • Assessment: Lesson 14 - Medical Coding

Lesson 15. Transcription

9 Points
Not only does it allow for more accurate notes and note taking, but transcription also saves time for those who need to review notes of a patient in the future.
  • Lesson 15 Video
  • Assessment: Lesson 15 - Transcription

Lesson 16. Medical Records

9 Points
To make decisions about health care and medications, it is essential that medical offices have a clear and organized system of medical records.
  • Lesson 16 Video
  • Lesson discussions: Records
  • Assessment: Lesson 16 - Medical Records

Lesson 17. Privacy Practices

12 Points
When it comes to patient medical histories, privacy is essential. Each patient needs to feel that when they come into a medical office, their information is going to be kept safe and secure.
  • Lesson 17 Video
  • Complete: Lesson 17 Assignment
  • Assessment: Lesson 17 - Privacy Practices

Lesson 18. Medical Ethics

10 Points
Ethics tends to be a subject that is overlooked in medical practices, as this is something that people simply assume is being thought about and addressed in every patient encounter.
  • Lesson 18 Video
  • Assessment: Lesson 18 - Medical Ethics

Lesson 19. Hospital Resources

10 Points
There are numerous resources that a medical office will want to have in place so that when the time comes for testing
  • Lesson 19 Video
  • Assessment: Lesson 19 - Hospital Resources

Lesson 20. Medical Office Education

103 Points
While medical office workers are often trained in their particular fields, when you are starting a medical office, it can be a good idea to learn about specifically how to run a medical office.
  • Lesson 20 Video
  • Lesson discussions: Your Opinion Matters: Course Rating; Program Evaluation Follow-up Survey (End of Course); Course Comments; Reasons for Taking this Course
  • Assessment: Lesson 20 - Medical Office Education
  • Assessment: The Final Exam
286
Total Course Points
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe history of medical offices.
  • Describe types of medical offices.
  • Summarize medical office staff.
  • Describe medical office management.
  • Define what computer skills are needed for running a medical office.
  • Summarize telecommunications needs of a medical office.
  • Summarize appointment scheduling in a medical office.
  • Summarize proper patient care and procedures in a successful medical office.
  • Describe triage.
  • Describe handling medical emergencies.
  • Summarize office maintenance.
  • Describe the billing process and its importance in the medical office.
  • Recognize basic medical terminology needed to work in a medical office.
  • Define what medical coding is and its importance in a medical office.
  • Define what transcription is and why its importance in a medical office.
  • Summarize medical records and security.
  • Identify privacy practices.
  • Describe medical ethics.
  • Recognize hospital resources that are available in a medical office.
  • Describe what additional medical office education you'll need to move forward in this line of work.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
  • Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media
Document Your CEUs on Your Resume
 
Course Title: Medical Office Management
Course Number: 7550547
Lessons Rating: 4.52 / 5 Stars (2,960 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: This course is fully available online in all 50 states, including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. It’s also offered in major English-speaking countries, such as the United Kingdom, Canada, Australia, and Ireland.
Last Updated: March 2024
Course Type: Self-Paced, Online Class
CEU Value: 0.8 IACET CEUs (Continuing Education Units)
CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.
Assessment Method: Lesson assignments and review exams
Syllabus: View Syllabus
Course Fee: $120.00 U.S. dollars

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Student Testimonials

  • "The course has been very helpful. I had worked in the medical field for over 10 years and I wish I'd known about this program or if they had one when I was working in the hospital years ago. Thank you for your time and knowledge." -- Bertha G.
  • "I enjoyed taking this course! I was not familiar with medical office administration and this course gave me a great overview of how to run the office. Also, it gave me some general knowledge regarding billing and coding as well as other categories to purse in the medical field." -- Vera P.
  • "I really enjoyed reading learning and comprehending the material that I read. I would recommend this class to my friends. In addition the instructor graded my lesson in a timely fashion. I want to thank her for helping me with this course." -- Wilhelmina P.
  • "My instructor was positive and motivating. I took this course as a "refresher". I have many years of experience in the medical office field." -- Lisala A.