Course Description
Mastery of Six Sigma Principles
Six Sigma stands tall as a robust methodology, central to ensuring projects achieve their pinnacle of success. Rooted in principles that champion excellence, Six Sigma is built on a rich tapestry of time-tested best business practices. The ultimate aspiration of this approach? Crafting an operational milieu that is almost devoid of errors.
The intriguing moniker 'Six Sigma' derives from the Greek letter sigma, traditionally employed by mathematicians to gauge variability. Translating this to the business arena, variability becomes a yardstick for assessing errors within processes. Striving for perfection, Six Sigma aims to achieve an outstanding rate of fewer than 3.4 glitches for every million transactions, where a transaction can be visualized as a tangible product manufactured or a service executed.
The success story of Six Sigma lies in its evolutionary nature. By eliminating the redundancy inherent in preceding business methodologies, it has ascended to an esteemed pedestal, revered as a top-tier project management system. Prestigious global corporations vouch for Six Sigma's principles, driven by a contemporary business landscape where consumers are no longer content with mediocrity. They demand unparalleled excellence, compelling enterprises to raise their game in a market teeming with rivals.
Our course is a comprehensive tapestry, intricately weaving the core aspects of Six Sigma, designed to equip you with the knowledge and skills to don the prestigious mantle of a 'Black Belt'—an esteemed Six Sigma team player.
Detailed Course Outline
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History of Six Sigma: Delve deep into the origins of this methodology. Understand how it has evolved over the years, drawing examples from pioneering companies that adopted and benefitted from it.
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Implementing Six Sigma: Gain insights into the practical aspects of embedding Six Sigma principles into a business framework, spotlighting real-world success stories.
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Becoming a Customer and Market-Driven Enterprise: Understand the pivotal role of customers. Learn strategies that pivot businesses around market demands, underpinned by illustrative case studies.
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Customer Expectations and Needs: Dive into the psyche of the modern consumer. Decode their aspirations, needs, and expectations to tailor products and services that resonate.
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Linking Six Sigma Projects to Strategies: Harness the power of strategic alignment. Explore how Six Sigma projects can be seamlessly integrated with overarching business strategies.
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Attributes of Good Metrics: Metrics are the compass guiding businesses. Discover the characteristics of effective metrics that facilitate informed decision-making.
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Using Resources Wisely: Master the art of resource optimization. Learn how to allocate and utilize resources efficiently, maximizing ROI.
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Project Management Using the DMAIC and DMADV Models: Grasp these core Six Sigma models. Understand their nuances and applications, enriched by engaging case studies.
9-11. Define, Measure, and Analysis Phases: These modules dissect the first three phases of the DMAIC model. From defining problems to measuring metrics and analyzing data, understand the intricate steps that drive project success.
12-13. Analyzing Data Modules: Comprehend the art of data analysis. Whether it's streamlining value streams or experimenting with designs, these lessons emphasize data-driven decision-making.
14-15. Improve and Control Phases: The culmination of the DMAIC model. Learn how to implement improvements and establish controls to maintain those enhancements.
Why This Course?
Six Sigma, with its potent blend of analytics, strategies, and customer-centricity, is not just a methodology—it's a philosophy. In a world where competition is fierce, and customer loyalty is gold, embracing Six Sigma can be a game-changer.
Our course is not a mere academic exercise; it's a journey. A journey filled with insights, real-world examples, and hands-on exercises. By its conclusion, you'll not only comprehend the theoretical nuances of Six Sigma but be adept at applying them in real-world scenarios.
In a marketplace that rewards excellence, equip yourself with the tools to not just survive, but thrive. Dive into the world of Six Sigma with us, and chart a course to unparalleled professional success.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Learning Outcomes
- Analyze a business scenario to identify potential inefficiencies and demonstrate how applying Six Sigma principles can optimize processes and enhance customer value.
- Define the DMAIC model and explain how each phase contributes to reducing process variability and improving product quality.
- Define the role and responsibilities of a Black Belt in Six Sigma project implementation, focusing on skills and communication.
- Explain the importance of effective leadership and visioning in aligning Six Sigma projects with company goals and creating a conducive environment for change.
- Define the concept of customer value within the Six Sigma framework and its importance in eliminating waste by the end of the lesson.
- Demonstrate the process of transitioning to a customer-driven enterprise by analyzing case studies of companies that implemented Six Sigma strategies by the end of the course.
- Define the relationship between customer expectations and satisfaction using the Kano Model.
- Evaluate how Six Sigma and Quality Function Deployment processes integrate customer feedback into product design and improvement.
- Analyze how a Strategy Deployment Matrix can align Six Sigma projects with senior management's goals to minimize scope creep and improve project success.
- Demonstrate the creation of a Strategy Deployment Matrix by identifying and weighing the relationship between company strategies and metrics.
- Define and categorize metrics for Six Sigma projects based on customer focus, relevance, and trends analysis.
- Develop specific performance goals and indicators aligned with company objectives and measure progress using balanced scorecard methodology.
- Define the key criteria for selecting high-impact Six Sigma projects to align with organizational goals.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Assessment Guide
Assessment | Points |
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An Introduction | 1 points |
Lesson 1: History of Six Sigma | 10 points |
Lesson 1 Review Exam | 19 points |
Lesson 2 : Implementing Six Sigma | 10 points |
Lesson 2 Review Exam | 14 points |
Lesson 3: Becoming a Customer and Market-Driven Enterprise | 10 points |
Lesson 3 Review Exam | 16 points |
Lesson 4: Customer Expectations and Needs | 10 points |
Lesson 4 Review Exam | 13 points |
Lesson 5: Linking Six Sigma Projects to Strategies | 10 points |
Lesson 5 Review Exam | 16 points |
Lesson 6: Attributes of Good Metrics | 9 points |
Lesson 7 Activity | 1 points |
Lesson 7: Using Resources Wisely | 10 points |
Lesson 7 Review Exam | 19 points |
Lesson 8: Project Management Using the DMAIC and DMADV Models | 10 points |
Lesson 8 Review Exam | 19 points |
Lesson 9 Activity | 1 points |
Lesson 9: The Define Phase | 10 points |
Lesson 10: The Measure Phase | 10 points |
Lesson 10 Review Exam | 20 points |
Lesson 11 Activity | 1 points |
Lesson 11: Measurement System Analysis | 10 points |
Lesson 11 Review Exam | 20 points |
Lesson 12 Activity | 1 points |
Lesson 12: Analyzing Data: Value Streams and Dealing with Variations | 8 points |
Lesson 13 Activity | 1 points |
Lesson 13: Analyzing Data: Designed Experiments | 9 points |
Lesson 13 Review Exam | 19 points |
Lesson 14 Activity | 1 points |
Lesson 14: The Improve Phase | 9 points |
Lesson 14 Review Exam | 20 points |
Lesson 15: The Control Phase | 10 points |
The Final Exam | 68 points |
Lesson 15 Review Exam | 20 points |