Course Description

Bridging the Generational Gap: Unlocking the Potential of a Multigenerational Workforce

In today's rapidly evolving world, the spotlight often shines on the distinctiveness of generations. From the roaring spirit of the Silent Generation to the technological prowess of Gen Z and the anticipated contributions of Gen Alpha, understanding each generation's unique footprint is not just a societal fascination but a crucial component of modern business dynamics.

While the narrative around generational distinctions often revolves around their individual quirks and cultural markers, the true power lies in harnessing the collective potential of these diverse age groups. When appropriately channeled, the synergy of multiple generations can be a game-changer, blending the wisdom of experience with the innovation of youth.

This course seeks to unravel the multilayered tapestry of generational identities. Here's what awaits you:

  • A Deep Dive into Generations: Beyond the often-discussed Millennials and Baby Boomers, gain insights into the lesser-known characteristics and contributions of the Silent Generation, Gen X, and the budding Gen Alpha.

  • Synergy in Differences: Understand the rich mosaic of strengths, values, and perspectives each generation brings to the table. Learn to bridge potential divides, fostering collaboration and mutual respect.

  • Peering into the Future: Equip yourself with the knowledge of what's next. As the emerging generations prepare to step into the workforce, anticipate the trends and paradigms they might introduce, allowing businesses to stay ahead of the curve.

Embracing generational diversity is not just a trend; it's an imperative for businesses aiming for longevity and relevance in a changing world. This course isn't just about recognizing generational attributes; it's about leveraging them for organizational success.

Are you poised to tap into the dynamism of a multigenerational workforce? Ready to craft a workplace culture that resonates across the ages? Dive in, and let's embark on this enlightening journey together!

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define what generational diversity in the workplace means.
  • Describe the myths and misconceptions of generational diversity in the workplace.
  • Describe the Silent Generation.
  • Describe the Baby Boomer generation.
  • Describe the Generation Xers.
  • Describe the Millennial Generation.
  • Describe Generation Z.
  • Recognize generational differences that play a role in how to motivate employees at work.
  • Recognize generational differences in leadership styles.
  • Recognize generational differences in giving and receiving criticism and feedback.
  • Recognize generational differences in retaining and recruiting employees.
  • Summarize the difference in language and etiquette styles of the generations.
  • Describe common obstacles and mistakes made when managing generational diversity.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
Why I Decided to Take this Course... 1 points
Lesson 1 Exam 10 points
Myths and Misconceptions 2 points
Lesson 2 Exam 10 points
Silent Generation 2 points
Lesson 3 Exam 10 points
Baby Boomer Experience 2 points
Lesson 4 Exam 10 points
Generation X 2 points
Lesson 5 Exam 9 points
Millennial Generation 2 points
Lesson 6 Exam 10 points
Generation Z 2 points
Lesson 7 Exam 10 points
Motivating Employees of Different Generations 2 points
Lesson 8 Exam 10 points
Gen X vs. Millennials 2 points
Lesson 9 Exam 10 points
Lesson 10 Assignment: How do you receive criticism? 2 points
Lesson 10 Exam 10 points
Gen Z vs. Gen X in Recruitment 2 points
Lesson 11 Exam 9 points
Lesson 12 Exam 10 points
Etiquette of Choice 2 points
Lesson 13 Exam 10 points
Additional Obstacles 2 points
Lesson 14 Exam 9 points
Lesson 15 Exam 10 points
The Final Exam 65 points
Microsoft Word Courses
Microsoft Word Courses
Communications Courses
Communications Courses
Etiquette Courses
Etiquette Courses
QuickBooks Courses
QuickBooks Courses
Conflict Management Courses
Conflict Management Courses
Ultimate Secretary Training Bundle
Ultimate Secretary Training Bundle
Time Management Courses
Time Management Courses
Writing Help Course Bundle
Writing Help Course Bundle
Career Development Courses
Career Development Courses
Workplace Harassment Courses
Workplace Harassment Courses
Operations Management Courses
Operations Management Courses
Implementing a Consultants Philosophies and Strategies
Implementing a Consultants Philosophies and Strategies
Personal Finance Courses
Personal Finance Courses
Employee Productivity Courses
Employee Productivity Courses
Team Management Courses
Team Management Courses
The Relationship between the Workplace and Emotional Intelligence
The Relationship between the Workplace and Emotional Intelligence
History, Trends, And Ethics of Business Organizational Behavior
History, Trends, And Ethics of Business Organizational Behavior
Business Ethics Courses
Business Ethics Courses
Delegation Skills
Delegation Skills
Microsoft Excel Courses
Microsoft Excel Courses
Secretary Courses
Secretary Courses
Diversity, Sensitivity and Inclusion Training
Diversity, Sensitivity and Inclusion Training
Customer Service Courses
Customer Service Courses
Project Management Courses
Project Management Courses
Business Management Tools: Accounting Principles and Inventory Control
Business Management Tools: Accounting Principles and Inventory Control
Dealing With The Consequences of Unlawful Termination
Dealing With The Consequences of Unlawful Termination
Business Writing Courses
Business Writing Courses
The Lean Management Identification of Waste in the Production Process
The Lean Management Identification of Waste in the Production Process
Preventing Workplace Harassment
Preventing Workplace Harassment
Marketing and Sales Courses
Marketing and Sales Courses
Talent Management for Business
Talent Management for Business
Human Resources Productivity Course Bundle
Human Resources Productivity Course Bundle