Course Description

Anyone interested in beginning a profession as a travel agent should first determine the type of skills, training and certification necessary to provide travel services for clients--whether you work at an established travel agency, as an independent contractor, or as a home-based travel agent.

This course offers both the history and future prospects of the travel industry as well as discusses different types of travel enjoyed by individuals, including domestic and international travel and travel by land, air, and sea. Popular travel services will also be explored, including escorted and self-directed tours and cruises. We'll also talk about travel technology that helps not only travel agents but also clients to get the most for their money regardless of their chosen type of travel.

This travel agent course also introduces students to the office and business needs of a home-based travel agent. It will show you how to make use of computer reservations systems, and how to bank your business, develop small business know-how and will provide tips and strategies that will enhance the success of your new business while at the same time offering clients well-planned vacations.

Students of this course will also learn the basics about passports and visas and various regulations and restrictions determined by embassies around the world--offering customers and clients up-to-date travel warnings and alerts that ensure ultimate safety and security.

Additionally, students completing this course will understand how a travel agent is able to match travel and personalities to a multitude of travel options and opportunities that take into consideration budgets, needs, and desires of the traveler. Avoiding problems or conflicts with clients and helping clients deal with unforeseeable situations are also covered, as is the importance of consistently researching new technologies in the travel industry that will help build and enhance your career as a successful travel agent.
  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Demonstrate the ability to curate specialized travel experiences by integrating personalized services and sustainable practices that meet diverse consumer preferences.#
  • Identify the technological advancements in the travel industry that have transformed travel agency practices, such as e-ticketing and digital booking platforms.
  • Define and compare various methods of travel, including air, rail, sea, and road, highlighting their unique benefits and experiences.
  • Identify the key advancements in eco-friendly and sustainable travel options and describe how they reduce environmental impact.
  • Demonstrate exceptional customer service skills by efficiently addressing client inquiries and issues within travel arrangements.
  • Identify and operate common travel reservation systems to effectively manage client bookings and preferences.
  • Demonstrate the ability to utilize technology in enhancing travel planning and providing innovative travel solutions.
  • Recognize the diverse range of travel services and destinations available to create personalized travel experiences.
  • Identify reliable sources of travel reviews and ratings to enhance travel planning and customer satisfaction while ensuring transparency and authenticity.
  • Recognize the impact of digital travel ratings on customer experiences by differentiating between various rating systems within the travel industry.
  • Define the key features and functionalities of prominent computer reservation systems (CRS), such as Amadeus, Sabre, Galileo, and Worldspan.
  • Demonstrate the ability to efficiently navigate and utilize computer reservation systems to manage complex travel itineraries, including airline, hotel, and car rental bookings.
  • Define your niche within the travel industry and articulate a detailed business plan with marketing strategies and financial projections.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
Motives for Taking this Course 2 points
Quiz for Lesson 1: Introduction to the Travel Profession 10 points
Quiz for Lesson 2: Types of Travel 10 points
Quiz for Lesson 3 : Travel Agent Skills 9 points
Quiz for Lesson 4 : Popular Travel Services 10 points
Quiz for Lesson 5: Travel Technology 9 points
Quiz for Lesson 6: Using Computer Reservations Systems 10 points
Quiz for Lesson 7 : Home-Based Travel Agents 10 points
Quiz for Lesson 8: Financial Matters 10 points
Quiz for Lesson 9: Marketing and Promotion 10 points
Quiz for Lesson 10 : Tours Know - How 10 points
Quiz for Lesson 11: Dealing with Passports and Visas 10 points
Quiz for Lesson 12: Matching Travelers to Travel Options 10 points
Quiz for Lesson 13: Finding a Job As a Travel Agent 10 points
The Final Exam 64 points
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