Course Syllabus

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Etiquette Consultant
 
 

Course Description

This meticulously crafted course serves as your dual roadmap, with Part 1 delving deep into the intricate maze of etiquette protocols, while Part 2 equips you with the entrepreneurial know-how to establish your own consultancy.

Part 1: The Etiquette Essentials

  • Lesson 1: Unveil the heart of etiquette. Embark on a journey that demystifies definitions and unveils the essence of courteous conduct.

  • Lesson 2: Voice, the hidden marker of grace. Master the nuances of vocal preparation, telephone demeanor, and the art of navigating challenging conversations with finesse.

  • Lesson 3: The dance of personal encounters. Explore the etiquette of greetings, introductions, the significance of handshakes, and the intricate choreography of using titles correctly.

  • Lesson 4: Beyond words - your posture, your statement. Delve into the subtleties of sitting, walking, and dressing aptly. Decode the elegance behind terms like "Black Tie" and "White Tie."

  • Lesson 5: The everyday symphony of manners. Embellish your knowledge with table etiquettes, the polite art of tipping, and the timeless charm of thank-you notes.

  • Lesson 6: Reading between the lines. Discover the silent power of body language and master the etiquette of engaging conversations.

  • Lesson 7: Embracing global grace. With an ever-shrinking world, understanding cross-cultural etiquette becomes indispensable, especially when the core content caters to the US-centric view of manners.

Part 2: Building Your Etiquette Empire

  • Lesson 8: Crafting your professional persona. Understand what it takes to step into the esteemed shoes of an etiquette consultant.

  • Lesson 9: The art of consultation. Unveil the secrets behind impactful etiquette consultations that leave lasting impressions.

  • Lesson 10: Your business blueprint. Learn the foundational steps for launching a thriving consulting business.

  • Lesson 11: Seal the deal. Dive into contractual nuances, ensuring both you and your client's interests align perfectly.

  • Lesson 12: Your toolkit. Get hands-on with practical samples, templates, and forms tailored for your business.

Whether you envision yourself as the next sought-after etiquette consultant or simply aspire to elevate your personal and professional interactions, this course promises a transformative journey. Dive in, and let's craft a legacy of grace and elegance together.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define how etiquette fosters harmony in personal and professional relationships by demonstrating thoughtful and considerate behavior.
  • Describe the core components of etiquette, including respect, consideration, honesty, and how they contribute to creating a positive social environment.
  • Demonstrate the ability to modify vocal volume to suit different environments while handling phone calls, particularly in public settings.
  • Identify and apply the four key guidelines for proper cell phone etiquette to minimize disruption in social and public situations.
  • Demonstrate appropriate greetings and introductions in various cultural and situational contexts to foster positive social interactions and show respect.
  • Identify and describe the differences between formal and informal greetings across different settings, emphasizing the importance of cultural awareness.
  • Demonstrate proper walking etiquette in crowded spaces, including maintaining personal space and adapting to conditions like inclement weather, to show consideration for others.
  • Describe the importance of maintaining appropriate posture in both social and professional settings and how it reflects self-discipline and courtesy.
  • Demonstrate understanding of tipping conventions by accurately calculating and assessing appropriate tipping amounts in various situations.
  • Recognize and apply appropriate public manners, such as opening doors and respecting personal space, to ensure respectful social interactions.
  • Demonstrate appropriate conversational etiquette by adjusting vocal tone, eye contact, and gestures to suit different social and professional interactions.
  • Recognize and interpret various nonverbal communication cues to effectively align messages with verbal communication.
  • Describe the importance of adapting to various cultural etiquette practices to demonstrate respect and consideration for individuals from different backgrounds.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
An Introduction 1 points
Exam 1 10 points
Lesson 2 Activity 1 points
Exam 2 10 points
Exam 3 9 points
Exam 4 10 points
Exam 5 11 points
Lesson 6 Activity 1 points
Exam 6 10 points
Exam 7 10 points
Lesson 8 Activity 1 points
Exam 8 10 points
Lesson 9 Activity 1 points
Exam 9 10 points
Lesson 10 Activity 1 points
Exam 10 10 points
Lesson 11 Activity 1 points
Exam 11 10 points
Exam 12 10 points
The Final Exam 53 points