Online Class: Accounts Receivable Training

no certificate
with CEU Certificate*
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9Lessons
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17Exams &
Assignments -
4,634Students
have taken this course -
5Hours
average time -
0.5CEUs
Course Description
Mastering Accounts Receivable: A Comprehensive Guide to Financial Success
In today's fast-paced business world, managing Accounts Receivable (AR) is not just a task but an essential cornerstone of an organization's financial health. As an AR manager, you'll be entrusted with decisions that influence a company's liquidity, customer relations, and, ultimately, its prosperity. The role is intricate, multifaceted, and ties intimately with the organization's overarching customer service objective.
Course Overview:
Our comprehensive course has been meticulously designed to cater to both novices and those desiring to refine their AR management skills. Beginning with the foundational concepts, this program delves into the intricate nuances of AR, ensuring that participants gain an in-depth understanding of the subject.
Here's a snapshot of the journey you'll embark upon:
- Understanding the Role: Unravel what AR truly signifies and comprehend its pivotal role in a company's financial structure.
- Credit Approval: Grasp the intricacies of assessing customer creditworthiness, a pivotal step to minimize risks.
- Billing and Collections: Navigate through the systematic process of billing and explore efficient strategies to collect dues timely, maintaining a healthy cash flow.
- Customer Service Excellence: Discover how AR interfaces with customer service, ensuring smooth transactions and building lasting customer relations.
- Deduction Handling & Security Interests: Understand the dynamics of handling discrepancies, utilizing letters of credit, and other financial instruments.
- Navigating the Legal Landscape: Delve into the legalities surrounding credit, ensuring adherence to regulations and protecting the company's interests.
- Bankruptcy: Equip yourself with knowledge about bankruptcy procedures and its implications on AR.
- Technological Integration: Understand the evolving technological tools that can streamline and enhance AR processes, optimizing efficiency.
Why Opt for This Course?
Companies, irrespective of their industry or size, necessitate an efficient AR department. Why? Because cash flow, stemming predominantly from accounts receivable, fuels an organization's operations, expansions, and innovations. In 2020, a survey revealed that businesses in the US had an average of 27.6% of monthly revenue tied up in outstanding invoices. This highlights the pressing need for adept AR managers capable of steering companies towards financial success.
Novices Welcome!
Whether you're taking your first step into the corporate world or an experienced professional aspiring for expertise in AR management, this course is tailored for you. With its 'ground-up' approach, it sequentially unravels every topic, ensuring clarity, comprehension, and application.
Course Structure Highlights:
- Accounts Receivable Manager: Establish a foundational understanding of the role, responsibilities, and its significance in the organizational framework.
- Approving the Credit: Diving into real-world examples, learn the art of assessing and approving credit, minimizing financial risks.
- The Process of Billing & Collecting Money: Explore systematic procedures, from invoice generation to ensuring timely collections.
- Customer Service & Internal Controls: Understand how AR plays a pivotal role in enhancing customer satisfaction and trust.
- Handling Deductions & Security Interests: Grasp the nuances of discrepancies, financial instruments, and their strategic application.
- Legal Considerations: Navigate the legal maze surrounding AR, ensuring regulatory compliance and minimizing disputes.
- Bankruptcy: Delve deep into bankruptcy procedures, equipping yourself to handle such scenarios adeptly.
- Tech in AR: Explore the integration of cutting-edge technology, optimizing AR operations and enhancing efficiency.
In essence, this course offers a holistic exploration of Accounts Receivable management, preparing you to play a pivotal role in your organization's financial success. Dive into this immersive learning journey and steer towards a rewarding career in AR management. Join us today and pave the way for your bright future!
Course Motivation
Do financial statements, annual reports and invoicing policies just somehow make sense to you?
Or perhaps you've recognized some room for improvement in your Accounts Receivable Management skills and experience?
If any of these situations sounds familiar to you, then this course on the ins and outs of accounts receivable management may be just what you need in order to get things all squared away.
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A comprehensive knowledge of what Accounts Receivable is
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The duties the job entails
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The information you'll need before you can get started
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The needs an accounts receivable department meets within an organization
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Plus, the keys to managing a successful accounts receivable department
While the structure of the course assumes that you have at least some type of experience in the accounts receivable arena, you can still succeed in the class without AR or management experience.
The class follows a self-paced, self-contained format that gives you the freedom to learn and participate when (and only when) your schedule permits. There are no textbooks or software programs REQUIRED for course enrollment, but there is a recommended reading list for those in search of a deeper understanding of the subject matter.
Enroll today to bring more value to your career and your company!
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1. From Clerk to Leader: Navigating Your Role as a New Manager
Lesson 1 Video
Review Practice Worksheet: Lesson-1-WordSearch-10397.pdf
Lesson discussions: Accounts Payable Manager; Reasons for Taking this Course
Complete Assignment: An Introduction
Assessment: Lesson 1 Review Exam
Lesson 2. Credit Risk Management Simplified
Lesson 2 Video
Review Practice Worksheet: Lesson-2-HomeWork-10398.pdf
Assessment: Lesson 2 Review Exam
Lesson 3. Mastering the Art of Billing
Lesson 3 Video
Review Practice Worksheet: Lesson-3-WorkSheet-10400.pdf
Assessment: Lesson 3 Exam: The Process of Billing
Assessment: Lesson 3 Review Exam
Lesson 4. Balancing Relationships and Revenue: Mastering the Art of Customer Collections
Lesson 4 Video
Review Practice Worksheet: Lesson-4-HomeWork-10402.pdf
Assessment: Lesson 4 Exam: The Process of Collecting the Money
Assessment: Lesson 4 Review Exam
Lesson 5. Navigating Customer Relationships for Effective Collections
Lesson 5 Video
Review Practice Worksheet: Lesson-5-WorkSheet-10403.pdf
Assessment: Lesson 5 Exam: Customer service, internal controls and the annual audit
Assessment: Lesson 5 Review Exam
Lesson 6. Ensuring Fairness with Discounts and Partial Payments
Lesson 6 Video
Review Practice Worksheet: Lesson-6-Activity-10405.pdf
Assessment: Lesson 6 Exam: Handling Deduction Issues, Letters of Credit and other Security Interests
Assessment: Lesson 6 Review Exam
Lesson 7. Credit Decisions: Fairness and Transparency
Lesson 7 Video
Review Practice Worksheet: Lesson-7-WorkSheet-10406.pdf
Assessment: Lesson 7 Exam: Legal Considerations Surrounding Credit
Assessment: Lesson 7 Review Exam
Lesson 8. Understanding Client Bankruptcies: A Guide for Creditors
Lesson 8 Video
Review Practice Worksheet: Lesson-8-WorkSheet-10408.pdf
Assessment: Lesson 8 Exam: Bankruptcy
Assessment: Lesson 8 Review Exam
Lesson 9. Harnessing Technological Advances in Credit and Collections
Lesson 9 Video
Review Practice Worksheet: Lesson-9-WordSearch-10409.pdf
Lesson discussions: How would you rate this course?; Program Evaluation Follow-up Survey (End of Course); Course Comments
Assessment: Lesson 9 Exam: The Use of Technology in the Credit and Collections agency
Assessment: Lesson 9 Review Exam
Learning Outcomes
- Define the core responsibilities of a manager in accounts receivable, including organizing, motivating, and leading teams to ensure efficient operations and timely collections.
- Demonstrate decision-making skills by evaluating credit policies and collection strategies to balance customer relations with the company's financial health.
- Define the steps necessary for staff to qualify customers for credit approval using specified company guidelines.
- Demonstrate the ability to train front-end staff on credit risk management procedures to ensure proper credit approval and limit unnecessary risk exposure.
- Identify and implement best billing practices, such as dual-invoice approaches and customer-friendly follow-up strategies, to minimize payment delays and improve collections effectiveness.
- Recognize the importance of timely and efficient billing procedures in maintaining a steady cash flow and enhancing business profitability.
- Define the steps in a collection process that minimize risk of bad debts and maintain positive customer relationships.
- Identify strategies for motivating timely payments from customers and describe how these strategies impact financial health.
- Identify at least three internal control measures that can minimize the risk of misapplied payments or employee theft in accounts receivable management.
- Demonstrate effective communication techniques by role-playing a phone conversation with a delinquent account emphasizing politeness and firmness.
- Demonstrate the ability to track and apply payment deductions accurately across different locations using integrated billing systems.
- Describe the importance of training staff to handle discounts and deductions strategically to avoid compromising company profitability.
- Demonstrate the ability to create a credit qualification flowchart that includes objective criteria such as income and credit score to ensure fair credit decisions.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Choose Your Subscription Plan
No Certificate / No CEUs
This course only
Includes certificate | X |
Includes CEUs | X |
Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "The course was very easy to understand and relatable." -- Anna N.
- "Thank you for your time and efforts to help me further my education!" -- Chelsea T.
- "Overall, this course was a good building block to add to my accounting and bookkeeping foundation." -- Jennifer S.
- "Excellent." -- Maribel D.
- "Details on the role of the manager were very helpful as were the "True Accounts."" -- Ann R.
- "The instructor did a great job and was very fast in answering my questions. I am taking another course and hope I get the same instructor." -- Doris M.
- "I did get a better insight of how to manage Accounts Receivable." -- Doris M.
- "GREAT CORSE AND INSTRUCTOR." -- Jack D.
- "It was a very good course to brush up on my skills." -- KayJean R.
- "I learned so much in these lessons." -- Sylvia T.
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